Ask any of our clients why MMP Consultancy is their first choice and you’ll get the same answer: Trust. 

We’re trusted because all of our consultants have such a depth of knowledge. Because we prize long-term relationships over short-term quick cash. Because we reliably deliver quality, even when reacting fast and no matter the scale of the challenge. Because our relationship is valued and personal. And because we are seen as true partners who add value, an extension of your team, dependable people who really care.

Quality, quality, quality

We can't say it enough! Quality is everything to us – because we know it's what you expect and deserve. Our quality of service and results is borne out by the fact that over 85% of our business is repeat business and referral. 

First and foremost, we listen

How do we do it? Well, you'll probably find we're different to deal with than what you might have come to expect from recruitment consultants. For example, we'd rather not fill a role than send you someone who might let us down. We take time to get things exactly right for you. That doesn't mean we're slow out of the blocks. But we know that more haste rarely means more speed.

Responsive & thorough

We'll ask you the right questions and share market insight generously. We're responsive and thorough – more than able to help you with planning as well as reacting at short notice. We won't waste your time or be woolly about things: we're precise – and concise – with all the information we provide.

Experienced experts

You're in safe hands with our team. Everyone here is an expert in their specialist area. We invest in training – real on-the-job training. As we grow, we promote internally, and our longer term people mentor and train up new joiners. We're careful about the people we recruit for ourselves, we treat them well and we're rewarded by them staying with us.

Proven results

All this means you benefit enormously from the shared knowledge, consistency and quality ethos of our company culture. We know that this is what delivers the results you need – and it's the way of working we'll never, ever compromise on.

Find out about our compliance

list Repairs Customer Service Team Leader

£439.12 - £550.00 per day

MMP Consultancy are looking to recruit a Repairs Customer Service Manager to join a Local Authority in North London on a temporary basis.

* Lead the housing resolution customer support team, available to provide back-office administration, first tier escalation, inbox management and support with complaints and members enquiries
* Provide leadership, support and motivation the team to ensure that all staff are recruited, trained, managed, appraised and developed effectively in accordance with the council's policies and procedures.
* Provide operational leadership of the Customer Service Team, designing operational plans to translate the strategic objectives set into tangible operational outcomes and service improvements.
* Develop the online and digital offer for repairs
* Embed a customer focused approach to continuous service improvement and respond creatively to the needs and aspirations of residents. Promote and encourage resident involvement. Review customer feedback and complaints regularly and use these to improve the service.
* Carry out and co-ordinate all financial, administrative, performance management, quality assurance and recording tasks in relation to this role and maintain detailed, accurate records of all activities in accordance with legislation and policies and procedures
* Manage and lead the transition to create the Housing Resolution Centre, ensuring accurate workforce planning and the development of a comprehensive training programme across Housing and Repairs to upskill agents to respond to 80% of calls at the first point of contact
* Manage the repairs inbox ensuring timely responses to service requests from customers and staff
* Complaints and Members Enquiries Service, monitoring and tracking outstanding actions through to resolution
* Responsible for collecting, analysing and acting on customer feedback in real time to drive improvements in customer satisfactions
* Liaise with customer services in relation to the corporate CRM solution, reporting and scheduling of call handlers
* Provide accurate and timely reporting on call, handling, planning and the Customer Support Team ensuring each team meets and exceeds its objectives and KPI targets
* Provide an integrated end to end repairs customer service function across multiple channels building Council Housing Repairs digital offer and developing strategies to support channel shift
* Lead the service improvement planning across customer service, planning and repairs, ensuring an effective performance monitoring and call quality monitoring system is in place

Electrician

Up to £42400 per annum Van & Fuel card

A great opportunity has arisen for an Electrician to join a Housing Association based in Havant on a permanent basis paying a salary of up to £42,400 per annum with a van and fuel card supplied. This role would be covering Havant & surrounding areas.

The Electricians main duties will include:

Delivering works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance to occupied and void properties.

Working hours:

39 Hours per week Mon - Fri

You will be required to:
* Complete a range of electrical repairs and maintenance:
(EICRs, power & lighting repairs upgrades)
* Have experience working within social housing properties
* Have own hand and power tools
* Be customer focused
* Be a team player

Qualifications:
* City & Guilds and or/ equivalent e.g NVQ Level 3
* 18th Edition
* Testing and Inspection 2391 / 2395
* Full clean driving licence


You will be supplied with:
* A company van fuel card
* Tester
* PPE

Fire Safety and Asbestos Surveyor

Up to £250.00 per day

MMP Consultancy are currently seeking a Fire Safety and Asbestos Surveyor for a Local Authority in Nottinghamshire on an 3-6 month contract paying £250/day inside IR35 on a hybrid basis.

Job Requirements:

  • Strong background working on Fire Doors and Fire Upgrade works for Social Housing clients.
  • Good understanding of Asbestos Awareness
  • Ability to carry out fire door analysis and inspections.
  • Possess a high standard of administrative ability in relation to fire safety and asbestos surveys.
  • HNC Qualifications in Construction or any relevant fields.

If you are interested, please send over up to date CV with rate expectations or call me on 01920 871 121.

Project Manager (Regeneration and Investment)

Up to £57771 per annum

MMP Consultancy is seeking for a new Project Manager (Regeneration and Investment) to join one of my clients in East London. This Opportunity would be on a permanent contract paying up to £57,771 Benefits

* Oversee the procurement of contracts to deliver the Regeneration and Investment Programme ensuring Best Value in their commissioning and provision.
* Identify, commit and control all financial expenditure associated with the major works contracts managed by the Project Team.
* Lead and develop the project team in the provision of a full range of technical consultant and project management functions.
* Ensure that all schemes are completed in accordance within Investment Programme, Business Plan and Service targets.
* Involve all residents in the investment process.
* Deputise for the Head of Regeneration and strategy as directed.
* Assist in the development, implementation and review of our clients procurement and investment strategy in accordance with best practice.
* Identify investment needs through the use of stock condition information and provide technical solutions to address such needs.
* Advise the Senior Management Team and the our clients board and sub committee on major works issues.
* Undertake research to inform the development of investment and business plan strategies.
* Undertake cost, performance and practice benchmarking to drive service improvements.


Main Benefits:
Annual leave and special leave
We aim to ensure that a good work-life balance is achieved by offering 33 days annual leave in addition to the statutory bank holiday days, which is pro-rata if you work part-time. For Christmas and New Year, you should book days leave when our offices are closed.
In addition to annual leave, we offer special leave to enable employees to deal with life. Special leave covers compassionate, medical treatment and emergency leave with manager approval.
Employee assistance programme
We offer a dedicated and professional employee assistance programme (EAP), with a 24-hour, 7 days a week, 365 days a year confidential helpline staffed by experienced advisers and counsellors.
The services offered by the EAP include counselling, practical legal and medical information, bereavement support. our client has a Corporate Cash Plan that supplements care provided by the NHS.
Family friendly policies and procedures
Our client is a family friendly organisation, and our policies and procedures are designed to reflect this. Staff can benefit from a range of flexible practices and our pay during maternity, paternity, adoption, and shared parental leave.
Flexible working practices
We're committed to support our staff to balance their work and home life and will consider a range of flexible working arrangements to support this such as: working from home with 3 days in the office and 2 days working from home; part-time working; and job share.
Gym membership
Our staff can receive up to £200 per year membership fee for a gym of choice.
Life insurance cover
Membership of the SHPS pension scheme offered by the NHF comes with life insurance. The cover provided by the policy is 3 x your annual salary.

Occupational sick pay
All our staff are eligible for occupational sick pay, which is pro-rated if you work part time and during your probation period.
Pension scheme
All staff are auto enrolled into a defined contribution pension with the Social Housing Pension Scheme (SHPS). The minimum employee contribution rate is currently 3%. our client contribution rate is 10% and employees may opt out of the pension scheme after enrolment.
London living wage employer
We are proud to be a living wage employer which means we commit to paying our employees no less than the National and Real Living Wage, an annually reviewed rate of pay.
Season ticket loan
To help make the cost of travel more affordable, we offer all our employees who have successfully completed their probation period an interest-free loan to purchase a season ticket, which can be repaid over 10, 11 or 12 months.
Training and development
We offer a range of development opportunities to ensure that our employees have the skills and knowledge they need to deliver their job roles. In addition to our mandatory training programmes, employees can take leadership and development programmes; people management training; technical training; finance training; and a range of soft skills development.

Job Title: Project Manager (Regeneration and Investment)
Location: East London
Salary: £57,771 Benefits

Senior Repairs Surveyor

Up to £380 per day Umbrella

MMP Consultancy currently have an opportunity for a Senior Repairs Surveyor to join a local authority in Westminster. My client is looking for someone who has experience within managing surveyors and undertaking repairs surveys.

This will be a full time office-based position in Westminster.

This will be a interim role for 6-9 months paid at £380p/d Umbrella.

Role Purpose:

Work with the Area Repairs Manager (North West/South Central) to implement and develop effective systems to regularly inspect the external and communal parts of property, to identify any requirements for reactive repairs and cyclical maintenance, and to ensure the works required are carried out or programmed according to urgency and priority.

  • Work in collaboration with colleagues across Housing services to ensure a joint approach to improve quality and customer satisfaction for residents.
  • Support and manage a flexible approach to the deployment of resources within the Property Services Division to respond effectively to fluctuations in workload.
  • Highlight key investment needs and considerations to the Property Planning and Assets Team so that works can be appropriately planned in major works programmes.
  • Provide a high standard of technical support to the team. Manage the local delivery of the repairs term partnering contract to ensure compliance with contractual requirements. Work in collaboration and effectively with other teams within Housing services to deliver a seamless, holistic service to customers.
  • Health and Safety - ensure that the Councils Policy for managing the health and safety of residents, staff and contractors is fully implemented and documented. Provide expert knowledge on health and safety law applicable to the construction industry.
  • Provide strategic leadership within the Housing portfolio, contributing proactively to the collective leadership of the council, working collaboratively with Members, services, partners and stakeholders to deliver the council's objectives and priorities.
  • Ensure that all repairs in residents' homes are carried out to a high standard and the service is delivered in accordance with the contract.
  • Ensure that complaints are managed effectively and seek to resolve issues quickly. Ensure that defects which could give rise to claims of disrepair are resolved completely and fully documented.
  • Ensure that claims are made and processed for the cost of all works which fall within the scope of the Council's insurance policy. Ensure that all members of the team are aware of the terms of the policy.
  • Carry out post inspections of: o building structure / furniture and fabric of the buildings o Resident in dwelling repairs (reactive and planned) o Communal areas o Estate and grounds
  • Inspections will be completed on Site Audit Pro or approved equivalent with photos and detailed diagnostics of the visit. Orders will then be raised on the system, managed and booked with the resident. Site reports and details of inspections will be provided to the resident within 3 working days of visits to the home and stored on our central system.
  • Manage and respond to requests for contract/cost variations each day, ensuring that any costs/changes are within Section20 limits (quantity, cost, scope) and where a request has to be rejected, giving an explanation and a required outcome, ensuring the response is made and recorded on Orchard within agreed SLA timeframe.
  • Manage payment approvals for contractors, up to a limit of £1,500 (per job above the PPR) and selecting jobs for post inspection and ensuring that jobs selected loop into the post-inspection process.
  • Manage cancellation requests received from the contractor, where request is refused provide full details of the reason for refusal.
  • Undertake pre-inspections. Before carrying out the appointment the postholder will contact the resident to confirm they are able to keep it . Following the inspection, complete and upload a Site Audit Pro and upload to SharePoint, and update visit details on Orchard.
  • Be responsible for proactively checking Orchard for orders raised that are insured perils. Ensuring claims are logged, monitored and progressed for the area e.g front door renewals.
  • Maintain Section 20 paperwork and insurance claims for pre and post inspections.

Title: Senior Repairs Surveyor

Day Rate: £380p/d Umbrella

Location: Westminster, London

Property Surveyor

Up to £380 per day Umbrella

MMP Consultancy currently have an opportunity for a Property Surveyor to join a local authority in Westminster. My client is offering a 6-9 month interim contract which may get extended.

This will be a interim position paying £300p/d.

Role Purpose:

  • Work with the Area Repairs Manager (North West/South Central) to implement and develop effective systems to regularly inspect the external and communal parts of property, to identify any requirements for reactive repairs and cyclical maintenance, and to ensure the works required are carried out or programmed according to urgency and priority.
  • Work in collaboration with colleagues across Housing services to ensure a joint approach to improve quality and customer satisfaction for residents.
  • Support and manage a flexible approach to the deployment of resources within the Property Services Division to respond effectively to fluctuations in workload.
  • Highlight key investment needs and considerations to the Property Planning and Assets Team so that works can be appropriately planned in major works programmes.
  • Provide a high standard of technical support to the team. Manage the local delivery of the repairs term partnering contract to ensure compliance with contractual requirements. Work in collaboration and effectively with other teams within Housing services to deliver a seamless, holistic service to customers.
  • Health and Safety - ensure that the Councils Policy for managing the health and safety of residents, staff and contractors is fully implemented and documented. Provide expert knowledge on health and safety law applicable to the construction industry.
  • Provide strategic leadership within the Housing portfolio, contributing proactively to the collective leadership of the council, working collaboratively with Members, services, partners and stakeholders to deliver the council's objectives and priorities.
  • Ensure that all repairs in residents' homes are carried out to a high standard and the service is delivered in accordance with the contract.
  • Ensure that complaints are managed effectively and seek to resolve issues quickly. Ensure that defects which could give rise to claims of disrepair are resolved completely and fully documented.
  • Ensure that claims are made and processed for the cost of all works which fall within the scope of the Council's insurance policy. Ensure that all members of the team are aware of the terms of the policy.
  • Carry out post inspections of:
    • Building structure / furniture and fabric of the buildings
    • Resident in dwelling repairs (reactive and planned)
    • Communal areas o Estate and grounds
  • Inspections will be completed on Site Audit Pro or approved equivalent with photos and detailed diagnostics of the visit. Orders will then be raised on the system, managed and booked with the resident. Site reports and details of inspections will be provided to the resident within 3 working days of visits to the home and stored on our central system.
  • Manage and respond to requests for contract/cost variations each day, ensuring that any costs/changes are within Section20 limits (quantity, cost, scope) and where a request has to be rejected, giving an explanation and a required outcome, ensuring the response is made and recorded on Orchard within agreed SLA timeframe.
  • Manage payment approvals for contractors, up to a limit of £1,500 (per job above the PPR) and selecting jobs for post inspection and ensuring that jobs selected loop into the post-inspection process.
  • Manage cancellation requests received from the contractor, where request is refused provide full details of the reason for refusal.
  • Undertake pre-inspections. Before carrying out the appointment the postholder will contact the resident to confirm they are able to keep it . Following the inspection, complete and upload a Site Audit Pro and upload to SharePoint, and update visit details on Orchard.
  • Be responsible for proactively checking Orchard for orders raised that are insured perils. Ensuring claims are logged, monitored and progressed for the area e.g front door renewals.
  • Maintain Section 20 paperwork and insurance claims for pre and post inspections

Title: Property Surveyor

Salary: £300p/d Umbrella

Location: Westminster, London

Testimonials

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News

cp1

Festive Fun

  • January 22, 2024
On Friday, MMP Consultancy Limited headed to London and celebrated their Christmas party! A mixture of food, drinks and dancing, but most of all, a brilliant time had by all.  #ChristmasParty #Recruitment #PublicSector #WeAreHiring
kerri

Kerri passed her apprenticeship!

  • January 22, 2024
Here's some great news to start the week with. Our business apprentice Kerri has passed her Business Administrator Level 3 apprenticeship. Kerri became our 3rd apprentice who successfully completed their programme and became a full-time employee of MMP. With the support of senior members in the business, these opportunities give school leavers Practical Experience, Industry-Recognised Qualifications and Tailored Learning within a sector and role they are interested in.  We are very proud of what you’ve achieved Kerri, and also really pleased to be able to give the future workforce to become an established member of the company. If you would like to hear more about how we support our apprenticeships, please get in touch with alastair@mmpconsultancy.co.uk
paolo

Paolo's 7 Year Anniversary

  • January 22, 2024
Congratulations to Paolo Moraldo on his 7th Anniversary with MMP Consultancy Limited. Your dedication, passion and hard work has been an inspiration and marker to all new employees joining the business during this time. After taking on full management responsibility, it's great to see you continue evolving and being supportive while putting your clients and candidates first. Here's to many more years of shared achievements and growth together. 
g-p

Guess the Pumpkins

  • January 22, 2024
At MMP, we all love an excuse to bring some fun to the office.   As part of our yearly charity commitments, our resident pumpkin has asked for your guesstimate of how many little pumpkins are in the jar for a charity of your choice.    The nearest guess will win a donation equal to "£ per Pumpkin" to a charity of their choice!     If you are looking to recruit and register a job with us at info@mmpconsultancy.co.uk we will commit to doubling the value to your chosen charity. Good luck with your guesstimate, and we hope your chosen charity benefits from your participation! #Jobs #JobOpening #Hiring #Career #JobSearch #Employment #NowHiring#JobOpportunity #Recruitment #JobListing #halloween #charity #publicsector #nhs #housingassociation #localauthority #localgovernment
EVa

Eva's passed her probation!!

  • January 22, 2024
MMP Consultancy Limited would like to congratulate Eva Quinn on passing her probation this week. Eva has developed so much over the past 6 months and it has been lovely to see. Feedback from Eva in her probation review:- "Looking back at my first months as a resourcer, I feel as if I've really developed my knowledge and engagement with multiple candidates, assisting in finding their next opportunity. I began a new chapter in my life from finishing school and worrying that I would never find my feet within a professional industry. 6 months into my journey at MMP, I feel like a completely different person and would never have imagined myself to be where I am today" Well done Eva, we are very proud of you
Reece

Welcome Reece

  • January 22, 2024
We are very excited to introduce the newest member of our Estates & Facilities division, Reece Malcolm. Reece joins our team from the Residential Lettings & Sales industry. He brings with him a real flare for customer service, combined with a passion for matching the right candidates with the right roles. Joining Jonny Scott, Reece will supply white-collar professionals to the NHS and Educational Establishments. We are thrilled to have Reece join us and are confident he will play a significant role in strengthening our position in this sector. Please join me in welcoming Reece to MMP.

Meet The Team

Our highly experienced, tightly-knit team all share a passion for providing exceptional levels of service. And while we all have our specific areas of expertise, no-one here is an island. We work together closely as a team to ensure you always get the very best service that results in the best outcome for you, every time.

Nic David
Nic David
Trainee Consultant - Estates & Facilities
Stan Evans
Stan Evans
Recruitment Consultant - Asset Management, Property Services & Compliance
Daniel Mulvey
Daniel Mulvey
Recruitment Consultant – Asset Management, Property Services & Compliance
Olivia Crush
Olivia Crush
Recruitment Consultant – Social Housing & Operational Support
Eva Quinn
Eva Quinn
Direct Delivery Consultant - Social Housing & Operational Support
Billie Gumble
Billie Gumble
Recruitment Consultant – Social Housing & Operational Support