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Multi Trader - Permanent Position

Location: Essex (designated local patch)
Salary: £36,000 per annum
Potential Earnings: £42,000 - £45,000 per annum (with call-out)

Role Overview

A national contractor is seeking a skilled Multi Trader to carry out reactive maintenance in residential properties and communal areas. While some travel is required, the aim is to keep you working as close to home as possible.

Pay and Benefits

• Base Salary: £36,000 per year
• Call-Out Pay:
  • £12.50 per day (standby)
  • £25 per hour (per call-out)
• On-Call Requirement: 1 week per month
• Company Van and Fuel Card Provided
• PDA Provided for Job Management

Required Skills

• Plumbing
• Carpentry (e.g., kitchen repairs, hanging doors)
• Tiling
• Basic plastering
• Fault finding and rectification
• UPVC repairs and maintenance
• Double glazed unit replacement
• Competent use of a PDA

Requirements

• Standard DBS Check

MMP Consultancy are working with a fantastic organisation to recruit Complaints Investigator to join them on a Temporary Basis in Essex.

Responsibilities:

• Conduct detailed investigations into resident complaints, ensuring all relevant information is gathered and analysed to provide fair resolutions.
• Work closely with internal teams and external contractors to gather evidence and resolve complaints.
• Ensure compliance with the Housing Ombudsman Complaint Handling Code and other regulatory requirements in all complaint-handling activities.
• Document all complaint-related interactions in the CRM system, ensuring transparency and accurate record-keeping.
• Provide feedback to management and other teams on recurring issues to drive service improvement and reduce complaint volumes.

Ideal Candidate:

• Proven experience in a similar role within a contact centre or customer service environment. Experience in a social housing or similar public sector service environment

• Excellent communication skills, both verbal and written, across telephone and digital platforms.
• Organisational and time management skills, with the ability to deliver against SLAs.
• Proficient in CRM systems, contact centre software (Genesys), and digital communication tools.
• Demonstrable experience of working in a complaint setting.
• Excellent knowledge of the Housing Ombudsman

Damp & Mould Surveyor | £47,000 - £50,000 Benefits | Permanent | Driving Licence Needed
We're working with a leading organisation currently seeking an experienced Damp & Mould Surveyor to join their growing team. This is a fantastic opportunity for a detail-oriented professional with strong technical knowledge and a passion for delivering high-quality property inspections and expert reports.
The Role:
As a Damp & Mould Surveyor, you will play a critical role in housing condition claims by conducting thorough inspections, producing expert reports, and supporting legal proceedings. You'll work independently and collaboratively, offering expert advice to stakeholders including landlords, tenants, and legal professionals.
Key Responsibilities:

• 
  Conduct detailed inspections of residential and commercial properties to identify disrepair and ensure compliance with legislation
• 
  Diagnose defects and recommend remedial works for Housing Condition claims
• 
  Prepare clear and accurate Schedules of Disrepair
• 
  Produce impartial expert witness reports in line with Part 35 of the Civil Procedure Rules
• 
  Support clients through legal claims, offering professional technical advice
• 
  Attend site meetings, joint inspections, and court hearings where required
• 
  Stay up to date with legislation, case law, and best practices
• 
  Option to mentor junior surveyors and provide technical guidance
• 
  Advise legal teams on claims and settlement recommendations

About You:

• 
  Relevant surveying qualification (CIOB, HND, HNC or equivalent professional membership essential)
• 
  Solid experience in preparing Schedules of Disrepair for legal use
• 
  Strong knowledge of housing law, building regulations, and property legislation
• 
  Proven ability to write Part 35-compliant expert witness reports
• 
  Excellent technical understanding of building pathology
• 
  Familiarity with CPR and court procedures
• 
  Experience with disrepair reporting systems is an advantage
• 
  Full UK driving licence and access to a vehicle

What's on Offer:

• 
  Competitive salary
• 
  26 days paid holiday
• 
  Private Medical Insurance
• 
  Group Life Assurance
• 
  Pension Scheme
• 
  Family-friendly policies for better work-life balance
• 
  Health & wellbeing support including EAP
• 
  Career development and training opportunities
• 
  Reward platform with access to exclusive perks
• 
  Supportive and collaborative team environment

Job Title: Multi-Trade Operative
Location: East London, Bow, Haringey, Islington, Tottenham, Romford, Chigwell, Barking & Dagenham
Rate: £24.24/hour (Umbrella)
Contract: Full-Time, Initial 4-Month Contract (Potential to Extend)
Hours: 40 hours/week (Mon-Fri)
OT: Saturday overtime at time and a half (not guaranteed)

About the Role
We're seeking experienced Multi-Trade Operatives to deliver responsive and planned repairs across residential properties in East/North London and Essex, covering areas including Bow, Haringey, Islington, Tottenham, Romford, Chigwell, and Barking & Dagenham.

Key Responsibilities

• Carry out multi-trade repairs: plumbing, carpentry, plastering, tiling, decorating, basic electrics
• Maintain high standards and provide excellent customer service
• Log work using a mobile device
• Manage van stock and tools
• Report follow-on works and health & safety concerns

Requirements

• Proven multi-trade experience (preferably in social housing)
• Skilled in at least two core trades
• Must provide own hand tools
• Full UK driving licence with no more than 3 penalty points
• Basic DBS check (required)
• NVQ Level 2 or equivalent preferred
• Strong communication and time management skills