Job search

MMP Consultancy are currently recruiting for a Neighbourhood Officer to join a fantastic Housing Association based in East London on a Temporary basis.

Main Responsibilities:
* Tenancy/lease management - Providing advice, managing requests, and acting where breaches of tenancy/lease conditions or changes in circumstances occur. This includes but not limited to death/succession; possession proceedings; squatting/abandonment
* ASB - Tackling and reducing the effects of anti-social behaviour, managing a caseload of anti-social behaviour cases to the point of closure or enforcement action. This includes case assessment; identifying solutions and acting; preparing cases for court action and representing the organisation at court and at evictions
* Gas - Carrying out the necessary actions to obtain access to a property to ensure that gas appliances are serviced annually.
* Tenancy audits /fraud - investigating unlawful subletting and taken the appropriate legal action
* Lettings - Taking ownership for all empty properties and subunits in a patch to minimise void periods.
* Ensure vulnerable residents are signposted to appropriate services and support to enable tenancy sustainment, providing basic advice on welfare benefits and support that is available
* Proactively seek residents' views to improve service delivery and customer satisfaction
* Support and promote the work of the community development team within the patch
* Actively promote, assist and encourage resident involvement attending relevant resident panels, walkabouts and meetings to address their issues of concern
* Investigate safeguarding concerns and refer to the Neighbourhood Operations Manger
* Engage with and involve residents in the management of their neighbourhood by carrying out regular estate inspections, identifying and resolving issues directly or in liaison with internal teams or other external agencies
* Deliver a programme of regular estate inspections
* Deal with service charge queries from tenants and leaseholders on the quality of services and service specifications
* Support the customer services team with technical advice to improve resolution at first point of contact
* Take responsibility to maintain the necessary written/electronic records and systems to ensure accurate and complete records, including those related to changes in circumstances, vulnerability, and end to end case management

Skills and Knowledge:
* Up to date knowledge of legislation and good practice relevant to leasehold & housing management
* Understanding of service charge apportionment methods and service charges
* Ability to interpret leases, complex information, and management agreements
* Able to travel efficiently across the stock and attend evening meetings
* Educated to A level standard or equivalent with a minimum 5 GCSE's including C in Maths and English (or qualified by experience)
* Highly developed interpersonal skills with approachability and flexibility
* Can manage own workload day-to-day, handling different projects simultaneously and working to conflicting deadlines
* Excellent communication skills with the ability to engage with different customers and at court when needed
* Developed relationship management or stakeholder engagement skills, with the ability to influence, engage and manage conflict to resolution
* Proven analytical and problem-solving skills
* Organised, planned and able to prioritise competing demands
* Well-developed IT skills including experience of Microsoft office and the ability to proficiently use computerised databases
* Able to meet targets and deadlines whilst working under pressure
* An ability and eagerness to learn and grasp new concepts quickly
* Proven experience in tenancy and leasehold management
* Experience of acting on breach of tenancy or lease conditions
* Demonstrable experience of delivering customer service excellence
* Experience of dealing with difficult customers, some of whom may be demanding, vulnerable or under stress

MMP Consultancy are looking for a Housing Support Officer to join a wonderful Housing Association in East London.

Key Responsibilities:

* Work as part of a team providing a high quality housing service that meets the needs of residents and is delivered in accordance with the Corporate Objectives and Team Plan.
* Provide routine administrative support to the Local Neighbourhood Centre including the opening and distribution of post, general photocopying and stationery management.
* Update and maintain the correspondence register and chase up any outstanding responses.
* Dealing with routine enquiries in a sensitive and efficient way including relaying to residents information held on the repairs system and other systems within the office.
* Taking accurate messages for other members of staff and forwarding them on via email in a timely manner. This would include forwarding on enquiries and messages to all staff.
* Support a more experienced officer on reception duties in order to gain knowledge and experience.
* Communicate and liaise regularly with tenants and leaseholders and their representatives associations.
* Support the Neighbourhood Housing Manager in monitoring activities and services including the production and or the analysis of data.
* Ensure that all allocated duties are carried out in compliance with our Health & Safety policy, Financial Regulations, Standing Orders and other procedures.
* Undertake project work specific to your areas of responsibility as and when required.
* To be responsible for the counter and reception area, ensuring that it is tidy and welcoming and that leaflets and available material are up to date and displayed.

Skills & Knowledge:

* Knowledge and understanding of the role of a Local Neighbourhood Housing Office
* Well developed communication skills both written and verbal to deal effectively and professionally with tenants, leaseholders, contractors, managers and staff.
* Well developed IT skills (including Work, Excel and Ideally Orchard)
* Ability to manage a number of complex tasks simultaneously
* Ability to follow and record complex procedures and processes accurately

MMP Consultancy is seeking for a new Project Manager (Regeneration and Investment) to join one of my clients in East London. This Opportunity would be on a permanent contract paying up to £375 Per Day

* Oversee the procurement of contracts to deliver the Regeneration and Investment Programme ensuring Best Value in their commissioning and provision.
* Identify, commit and control all financial expenditure associated with the major works contracts managed by the Project Team.
* Lead and develop the project team in the provision of a full range of technical consultant and project management functions.
* Ensure that all schemes are completed in accordance within Investment Programme, Business Plan and Service targets.
* Involve all residents in the investment process.
* Deputise for the Head of Regeneration and strategy as directed.
* Assist in the development, implementation and review of our clients procurement and investment strategy in accordance with best practice.
* Identify investment needs through the use of stock condition information and provide technical solutions to address such needs.
* Advise the Senior Management Team and the our clients board and sub committee on major works issues.
* Undertake research to inform the development of investment and business plan strategies.
* Undertake cost, performance and practice benchmarking to drive service improvements.

Job Title: Interim Project Manager (Regeneration and Investment)
Location: East London
Contract: Interim
Salary: £375 Per Day

MMP is currently looking for a new Building Safety Manager to join one of their clients in East London. This opportunity would be on a Interim contract paying up to £375 - £400 PD

*To oversee the development of building safety cases for all identified high risk buildings within the scope of the Building Safety Act.
* A comprehensive digital records system is created and maintained as the basis for safety cases and demonstrating building safety compliance
* The golden thread principle is applied
* All high risk buildings in scope of the Act identified and in liaison with other departments the necessary digital records for those buildings gathered or created, including any necessary investigations or surveys.
* Maintain and implement a good understanding of all relevant legislation and guidance To ensure that all clients identified high risk buildings are managed and maintained in accordance with the requirements of the Building Safety Act.
* All clients identified high risk buildings have a competent Building Safety Manager function.
* Regular programmes of comprehensive safety checks covering all life safety features and components carried out
* Safety related repairs and preventative maintenance identified and carried out in a timely manner.
* Resident, contractor and visitor use of building and behaviours monitored and any matters of concerned appropriately addressed.

Job Title: Building Safety Manager
Location: East London
Contract: Interim
Salary: £375 - £400 Per day

MMP is currently looking for a new Building Safety Manager to join one of their clients in East London. This opportunity would be on a Interim contract paying up to £375 - £400 PD

*To oversee the development of building safety cases for all identified high risk buildings within the scope of the Building Safety Act.
* A comprehensive digital records system is created and maintained as the basis for safety cases and demonstrating building safety compliance
* The golden thread principle is applied
* All high risk buildings in scope of the Act identified and in liaison with other departments the necessary digital records for those buildings gathered or created, including any necessary investigations or surveys.
* Maintain and implement a good understanding of all relevant legislation and guidance To ensure that all clients identified high risk buildings are managed and maintained in accordance with the requirements of the Building Safety Act.
* All clients identified high risk buildings have a competent Building Safety Manager function.
* Regular programmes of comprehensive safety checks covering all life safety features and components carried out
* Safety related repairs and preventative maintenance identified and carried out in a timely manner.
* Resident, contractor and visitor use of building and behaviours monitored and any matters of concerned appropriately addressed.

Job Title: Building Safety Manager
Location: East London
Contract: Interim
Salary: £375 - £400 Per day

MMP Consultancy is seeking for a new Project Manager (Regeneration and Investment) to join one of my clients in East London. This Opportunity would be on a permanent contract paying up to £375 Per Day

* Oversee the procurement of contracts to deliver the Regeneration and Investment Programme ensuring Best Value in their commissioning and provision.
* Identify, commit and control all financial expenditure associated with the major works contracts managed by the Project Team.
* Lead and develop the project team in the provision of a full range of technical consultant and project management functions.
* Ensure that all schemes are completed in accordance within Investment Programme, Business Plan and Service targets.
* Involve all residents in the investment process.
* Deputise for the Head of Regeneration and strategy as directed.
* Assist in the development, implementation and review of our clients procurement and investment strategy in accordance with best practice.
* Identify investment needs through the use of stock condition information and provide technical solutions to address such needs.
* Advise the Senior Management Team and the our clients board and sub committee on major works issues.
* Undertake research to inform the development of investment and business plan strategies.
* Undertake cost, performance and practice benchmarking to drive service improvements.

Job Title: Interim Project Manager (Regeneration and Investment)
Location: East London
Contract: Interim
Salary: £375 Per Day

A great opportunity has arisen to work for a social housing contractor for a Multi Trade Operative on a Temp to Perm basis paying £23.00p/h (CIS). You must have access to your own van (ULEZ compliant) and tools. A designated patch will be given.

The successful candidate will be required to cover their own fuel; however, materials and congestion charge will be paid for by the client.

Please note that you will be given a parking permit. However, for parking outside of these areas, the cost will be covered for over £10.00 a day.

Pay Rate:
* £23.00p/h - (CIS Payment Available)

Hours:
*08:00am to 16:00pm

Locations Available:
* East London
* Essex

Please note you will only be covering on area based on your home address.

Multi Trade skills required:
* Plumbing
* Carpentry
* Tiling
* Basic Plastering
* Fault finding and ensuring satisfactory fault rectification
* UPVC repairs and maintenance
* Double glazed unit replacement
* Carpentry such as kitchen repairs, hanging doors etc

Requirements:
* Own van (ULEZ compliant) & tools.
* Use of a smart phone as jobs will be supplied via an App
* Basic DBS Check

MMP is currently looking for a new Building Safety Manager to join one of their clients in East London. This opportunity would be on a permanent contract paying up to £61,735 PA Benefits.

*To oversee the development of building safety cases for all identified high risk buildings within the scope of the Building Safety Act.
* A comprehensive digital records system is created and maintained as the basis for safety cases and demonstrating building safety compliance
* The golden thread principle is applied
* All high risk buildings in scope of the Act identified and in liaison with other departments the necessary digital records for those buildings gathered or created, including any necessary investigations or surveys.
* Maintain and implement a good understanding of all relevant legislation and guidance To ensure that all clients identified high risk buildings are managed and maintained in accordance with the requirements of the Building Safety Act.
* All clients identified high risk buildings have a competent Building Safety Manager function.
* Regular programmes of comprehensive safety checks covering all life safety features and components carried out
* Safety related repairs and preventative maintenance identified and carried out in a timely manner.
* Resident, contractor and visitor use of building and behaviours monitored and any matters of concerned appropriately addressed.

Main Benefits:

* 10% employer pension contribution
* 30 days annual leave plus Bank Holidays
* Plus other standard benefits

Job Title: Building Safety Manager
Location: East London
Contract: Permanent
Salary: £61,735 PA Benefits (Depending on Experience)

MMP is currently looking for a new Building Safety Manager to join one of their clients in East London. This opportunity would be on a permanent contract paying up to £61,735 PA Benefits.

*To oversee the development of building safety cases for all identified high risk buildings within the scope of the Building Safety Act.
* A comprehensive digital records system is created and maintained as the basis for safety cases and demonstrating building safety compliance
* The golden thread principle is applied
* All high risk buildings in scope of the Act identified and in liaison with other departments the necessary digital records for those buildings gathered or created, including any necessary investigations or surveys.
* Maintain and implement a good understanding of all relevant legislation and guidance To ensure that all clients identified high risk buildings are managed and maintained in accordance with the requirements of the Building Safety Act.
* All clients identified high risk buildings have a competent Building Safety Manager function.
* Regular programmes of comprehensive safety checks covering all life safety features and components carried out
* Safety related repairs and preventative maintenance identified and carried out in a timely manner.
* Resident, contractor and visitor use of building and behaviours monitored and any matters of concerned appropriately addressed.

Main Benefits:

* 10% employer pension contribution
* 30 days annual leave plus Bank Holidays
* Plus other standard benefits

Job Title: Building Safety Manager
Location: East London
Contract: Permanent
Salary: £61,735 PA Benefits (Depending on Experience)

MMP Consultancy are currently looking for a Leasehold Officer to join an excellent Housing Association in East London on a 6 month basis.

Main Responsibilities:
* Manage a portfolio of service charge accounts, working to targets set by the Collections Manager
* Monitor individual accounts, determining and taking appropriate action to ensure that account holders pay service charges in accordance with the obligations under the lease
* Authorise and check payment plans
* Maintain contact with account holders through letter, email, telephone, or face to face as appropriate
* Advise the account holder on the legal and statutory basis of service charges as appropriate
* Instruct court/ recovery action as necessary

Key Knowledge & Experience:
* Good knowledge of leasehold issues, including but not limited to service charges, repairs and maintenance responsibilities, current law and legislation
* Broad knowledge and awareness of current issues and developments affecting the management of housing
* Experience in leasehold management and practice, or of arrears management
* Experience in working as part of a customer facing team, answering queries through a variety of channels within a customer focused organisation
* Experience of liaising with resident, homeowner, or comparable stakeholder groups
* Experience of working with property management and accounting IT systems

MMP Consultancy are currently recruiting for an Income Officer based in East London on a temp/permanent basis.

Main Responsibilities:
* Maximise rental income, minimise loss through bad debts
* Provide advice to services, and lead on effective legal actions, including occupation and anti-social behaviour
* Support clients to maintain accommodation through provision of housing management of at least one block of independent accommodation
* Ensure high level of accommodation standards through effective repairs and voids management, and responsibility for statutory and organisational health and safety
* Maximise financial income through effective management of occupation, minimising void loss in semi-independent accommodation
* Collate performance returns against KPI's and provider monitoring returns
* To support the Senior Officer with actions to recover former tenant arrears where services are decommissioned, or there is no allocated service manager
* Review former tenant arrears at surgery meetings, and support teams to action attempts to recover arrears, guiding in the policy and process where needed
* Review, check and process all bad debt write off request forms submitted for first tier review
If this could be of interest to yourself, please send me your most up to date CV and I will give you a call at my earliest convenience

A great opportunity has arisen for an Electrician to join a national contractor based in East London on a permanent basis, offering a salary of up to £40,000 per annum with the potential earnings £47,000 to £49,000 per annum. The successful candidate will be available within short notice and have social housing experience. You must have a driving license as you will be supplied with a company van.

Pay Rate:
* £40,000 per annum plus call out (Potential earnings of £47k - £49k)
* Call out - £12.50 per day (standby) and £25ph (per call out)
* Mandatory - 1 week on call per month

You will be required to:
*Carry out repairs and maintenance within social housing properties, voids and occupied
*Carry out electrical repairs EICRs and complete NICEIC Certificates
*Ensure works are completed at a high standard within given time frames
*Carry out works allocated by appointments
*Participate in 24 call out rota - 1 in every 4 weeks

Qualifications:
*City & Guilds and or/ equivalent e.g NVQ
*BS 7617: 18th Edition
*2391 or 2395
*Standard DBS Check

You will be supplied with:
* Company branded van
* Fuel card
* PDA