Job search

  • list Surveying Manager

    Up to £57726.00 per annum

    Job Title: Surveying Manager
    Location: East London
    Salary: £54,684 - £57,726 per annum

    Purpose
    The Surveying Manager leads a team of surveyors and contractors to deliver effective, resident focussed,
    value for money building surveying services. This includes stock condition surveys, diagnostic
    inspections, complex casework, and resource allocation.
    Working with a range of internal and external stakeholders, the Surveying Manager ensures that our clients homes are safe, warm, dry and meet all requirements.
    Main duties & responsibilities
    Leadership
    Lead our clients surveying activities
    Develop a high-performing, customer-centric team
    Foster a culture of collaboration, respect, and continuous improvement
    Promote a safety-first culture: ensure the team act up on health, safety, and wellbeing concerns
    Represent the Surveying Team at Estate Boards, Committees, and forums
    Service Delivery

    Ensure that targets are met and that works are managed to time and budget
    Ensure that residents are updated in a timely and courteous way, and that promises are kept
    Ensure that surveying activities are compliant with statutory, regulatory, and policy requirements
    Lead and manage the:
    Delivery of our clients Property MOT (stock condition survey) programme
    Delivery of surveys to diagnose defects and determine required remedial action
    Specification, ordering, completion, and payment of works
    Scrutiny and authorisation of variation orders
    Implementation of robust quality control measures including post-inspections
    Supervision of contractors on site
    Preparation of technical reports, detailed specifications and scheme design drawings
    Management of disrepair, environmental health notices, and EPA claims
    Management of party wall, right to light, and alteration applications
    Investigation and effective resolution of complaints

    Job Title: Surveying Manager
    Location: East London
    Salary: £54,684 - £57,726 per annum

  • list Resident Liasion Officer

    £30000 - £32000 per annum

    MMP Consultancy are looking to recruit a Resident Liaison Officer on a permanent basis in East London.

    Responsibilities:

    • Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed.
    • Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction.
    • Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution.
    • Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements.
    • Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management

    Skills & Experience Required:

    • Previous experience of working as a Resident Liaison Officer or Coordinator
    • Excellent written and interpersonal skills
    • Proven experience of delivering excellent customer care
    • Experience of handling challenging and complex situations
    • An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales
  • Project Manager Lead (FRA)

    Up to £70000.00 per annum

    Are you a FRA Project Manager with experience of working in the social housing sector on projects up to £5m with a core focus on Fire Safety related projects? Can you undertake comprehensive programming from overall project planning to detailed task scheduling, from inception to operation? Do you have solid experience in project management and Section 20 processes?

    Do you think you've got what it takes to be part of this fast-paced, growing, dynamic company?

    What we are looking for:

    We are currently looking for a Lead Project Manager with knowledge of Part B building regulations to join our Planned Works team on a fixed term contract.

    The primary objective of this role is to deliver a fire improvement scheme across 3 residential blocks situated in the London borough of Barking and Dagenham, complying with part B building regulations with an estimated contract value of £3.2m.

    You'll be responsible for achieving target contributions by managing contracts in accordance with contract documents and programme, ensuring that projects are delivered on time, within budget, and to the agreed quality standards.

    You'll oversee the delivery of planned and demand-generated adaptation works, ensuring the achievement of client KPIs, including service delivery levels, customer satisfaction, quality, and compliance measures. This includes supervising of sub-contractors to meet and exceed business objectives, ensuring consistent achievement of operational KPIs, and remaining within budget targets.

    This a new role for us in a growing team, we're looking for someone who can exceed our client expectations, whilst maximising value for money and adhering to company policies and strategies.

    Working Arrangements:

    • Working pattern: 36 hours per week, Monday to Friday.
    • Location: East London/ Essex.
    • Other: A DBS check, and clean driving licence will be required for this role.

    Key Responsibilities:

    • Dotted line responsibility to team to oversee works.
    • Achieve or exceed repair service targets including financial, time, and customer satisfaction goals.
    • Undertake comprehensive programming from overall project planning to detailed task scheduling, from inception to operation.
    • Implement and oversee risk assessments for all activities, ensuring effective risk control and audit measures.
    • Develop and manage structured project planning, including health and safety, execution methods, and quality control.
    • Implement variation order procedures to maximise added value and minimise project disruption.
    • Identify and address underperforming service areas with action plans to meet performance and financial targets.
    • Produce and present high-quality communications and reports to senior management, Councillors, service heads, contractors, and other departments.
    • Demonstrate strong commercial understanding, identify key project commercial indicators, and monitor delivery to meet targets and KPIs.
    • Set and review organisational and productivity objectives aligned with contracts.
    • Ensure application for all necessary licenses, permits, and compliance with planning supervisor requirements.
    • Understand and communicate commercial aims of the project and business plan objectives.

    Qualifications and Experience:

    • Membership in a professional organisation (RICS, CIOB, or equivalent preferred).
    • Evidence of Construction management qualifications
    • Site Management Safety Training Scheme (SMSTS).
    • PRINCE2 Practitioner certification (desirable).
    • IOSH Certificate in Managing Safety (desirable).
    • NEBOSH Certificate in Fire Safety and Risk Management NVQ level 3 or equivalent (desirable)

    Experience:

    • Proven track record with Part B building regulations on projects valued between £500k and £5m.
    • Solid background in project management.
    • Up-to-date knowledge of building and health & safety legislation.
    • Experience with managing subcontractors.
    • Demonstrated success in managing planned works in public services or social housing.
    • Proven ability to manage high-value programmes of work using various income recovery approaches (schedules of rates, target prices, open book cost-based partnering) while meeting deadlines and budget constraints.
    • Familiarity with Right to Repair legislation and construction health and safety laws.
    • Valid driving licence and access to a vehicle as required.
    • Experience in Section 20 processes.

    Benefits:

    In addition to an attractive salary, our benefits package includes: 

    Heart Hub rewards, perks & benefits platform!

    Group Life Assurance

    Competitive Salaries

    Pension Scheme

    Paid Holidays from 21 days

    Family Friendly Policies making work-life balance achievable

    Health & wellbeing support including an Employee Assistance Programme (EAP)

    Career development and training

    A GREAT TEAM!

  • 2 X Technical Supervisors

    Up to £45000.00 per annum

    Technical Supervisor - Damp & Mould / Legal Disrepair

    Location: Dagenham, East London
    Salary: From £45,000 (DOE) Benefits
    Hours: Full-time, 36 hours/week
    Travel: Across Barking & Dagenham (Full UK Driving Licence required)

    About the Roles

    We're hiring for two Technical Supervisor roles within a leading property & facilities group:

    • Damp & Mould
    • Legal Disrepair

    Reporting to the Service Delivery Manager, you'll lead a team of operatives and contractors, overseeing day-to-day service delivery, performance, and quality assurance from first report to final invoicing.

    Key Responsibilities

    • Supervise teams and specialist subcontractors
    • Manage job scheduling, inspections, and reporting
    • Support service improvements and performance targets
    • Handle customer queries and ensure excellent service delivery
    • Attend stakeholder meetings and provide reports/MI as needed

    What You'll Need

    • Trade qualification (e.g. plumbing, carpentry, electrical)
    • Supervisory experience in repairs or maintenance
    • Strong knowledge of Damp & Mould and/or Legal Disrepair
    • Good IT skills (MS Office; Accuserve a bonus)
    • Full clean UK driving licence
  • Multi Trade Carpenter

    Up to £36000.00 per annum


    An exciting opportunity has arisen for a Multi Trade Operative work for a Contractor based in East London on a permanent basis offering a salary of £36,000. The successful Multi Trade Candidate will be able to work in occupied properties carrying out reactive repairs.

    Location:
    * East London and Essex.

    Working hours
    * 08:00am to 17:00pm

    You will be required to:
    * Multi Trade to complete a variety of trades.
    * Carry out repairs and maintenance within social housing properties, occupied.
    * Provide your own basic hand and power tools.
    * Have experience working within social housing properties.

    You will be supplied with:
    * Company van
    * Fuel card

    You must:
    * Have use of a smartphone. Jobs will be supplied via an App, BYOD paid at £20.00 a month.

  • list Planner

    £18 - £22 per hour

    An exciting opportunity has arisen for a Planner to work on a temporary contract based in Essex.

    Duties:

    Liaise with customers, arrange appointments, maintain relevant up to date progress on work being undertaken and dispatch information on completion of work
    Liaise with the client to ensure that data is maintained, and to assist with queries
    Schedule and allocate work to operational staff to ensure operational efficiency and effectiveness
    Maintain all records in accordance with business requirements and management instructions for the purpose of invoicing and KPI reporting
    Procurement of materials and services to maintain operational efficiency and effectiveness
    Provide up to date and accurate information on all work completed for the purpose of invoicing including clear reasons for all charges, charging rates and quantities of work completed by which operatives.

    Experience Required:

    Previous experience of working with a Housing Association / Local Authority or Maintenance Contractor in either a Scheduling or Customer Service capacity

    Excellent communicator, with strong organisational skills CSEs at Grade C or above and including Mathematics and English
    Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment
    Construction related knowledge

  • Caretaker / Bulk Driver

    £25600 - £26500 per annum

    Job Title: Caretaker / Bulk Driver
    Location: East London
    Salary: £26,500 per annum
    Position Type: Full-Time

    Role Overview:
    You will be responsible for estate cleaning and maintenance, as well as operating a bulk waste collection vehicle. The role involves customer interaction, ensuring the estates remain clean and safe.

    Key Responsibilities:

    • Estate Maintenance & Cleaning: Keep communal areas clean and report maintenance issues.
    • Bulk Waste Collection: Drive a bulk waste vehicle to collect and dispose of large items.
    • Customer Service: Address residents' concerns and assist with maintenance requests.
    • Health & Safety: Follow safety guidelines and conduct vehicle inspections.


    Skills & Experience:

    • Valid UK driver's license (Category C1 or C1E preferred).
    • Experience in caretaking or maintenance is desirable.
    • Strong communication and customer service skills.
    • Ability to lift heavy items and work independently.


    Benefits:

    • Salary of £26,500 per annum.
    • Training and development opportunities.
    • Pension scheme and annual leave.
  • Disrepair Surveyor

    Up to £41.65 per hour


    Job Title: Building Works Surveyor (Disrepair Surveyor)
    Rate: £41.65 per hour (Umbrella)
    Location: East London
    About the Role:
    We are seeking a proactive and experienced Building Works Surveyor (Disrepair Surveyor) to deliver essential surveying services, addressing disrepair maintenance issues across a diverse property portfolio. The role will involve supporting the Repairs Partnering team to ensure contractors, consultants, and partner agencies deliver high-quality work in compliance with standards, specifications, schedules, and costs.
    Key responsibilities include conducting frequent site visits, keeping detailed digital records, and generating comprehensive reports. You'll play a key role in maintaining up-to-date records in the asset management database, ensuring accurate documentation and tracking of disrepair cases.
    This role is deeply committed to maintaining a resident-focused approach while managing disrepair issues. You will work closely with the Building Safety Operations and Building Safety Compliance teams to ensure the safety and regulatory compliance of the housing portfolio.
    Key Responsibilities:


    • Disrepair Management: Assess and address disrepair maintenance issues across the portfolio.

    • Collaboration: Provide support to the Repairs Partnering team, ensuring compliance with quality standards, specifications, schedules, and costs.

    • Record Keeping & Reporting: Maintain detailed digital records and generate reports based on frequent site visits. Ensure the asset management database is kept up to date.

    • Resident Focus: Provide a resident-focused approach to managing disrepair cases and related complaints.

    • Collaboration with Teams: Work closely with Building Safety Operations and Building Safety Compliance teams to ensure housing is safe and compliant with regulatory standards.

    • Advisory Role: Provide expert advice, guidance, and support to colleagues, customers, and stakeholders.

    • Complaint Management: Respond to and investigate enquiries and escalated complaints effectively.


    Skills & Experience Required:


    • Proven experience as a Building Surveyor or Disrepair Surveyor, ideally within a local authority or housing association setting.

    • A strong understanding of disrepair regulations and compliance standards.

    • Excellent communication skills with the ability to provide clear, authoritative advice and guidance.

    • Experience in maintaining asset management databases and producing detailed reports.

    • A collaborative approach, working effectively with internal teams and external partners.

    • Knowledge of building safety and regulatory compliance is essential.

list Surveying Manager

Up to £57726.00 per annum

Job Title: Surveying Manager
Location: East London
Salary: £54,684 - £57,726 per annum

Purpose
The Surveying Manager leads a team of surveyors and contractors to deliver effective, resident focussed,
value for money building surveying services. This includes stock condition surveys, diagnostic
inspections, complex casework, and resource allocation.
Working with a range of internal and external stakeholders, the Surveying Manager ensures that our clients homes are safe, warm, dry and meet all requirements.
Main duties & responsibilities
Leadership
Lead our clients surveying activities
Develop a high-performing, customer-centric team
Foster a culture of collaboration, respect, and continuous improvement
Promote a safety-first culture: ensure the team act up on health, safety, and wellbeing concerns
Represent the Surveying Team at Estate Boards, Committees, and forums
Service Delivery

Ensure that targets are met and that works are managed to time and budget
Ensure that residents are updated in a timely and courteous way, and that promises are kept
Ensure that surveying activities are compliant with statutory, regulatory, and policy requirements
Lead and manage the:
Delivery of our clients Property MOT (stock condition survey) programme
Delivery of surveys to diagnose defects and determine required remedial action
Specification, ordering, completion, and payment of works
Scrutiny and authorisation of variation orders
Implementation of robust quality control measures including post-inspections
Supervision of contractors on site
Preparation of technical reports, detailed specifications and scheme design drawings
Management of disrepair, environmental health notices, and EPA claims
Management of party wall, right to light, and alteration applications
Investigation and effective resolution of complaints

Job Title: Surveying Manager
Location: East London
Salary: £54,684 - £57,726 per annum

list Resident Liasion Officer

£30000 - £32000 per annum

MMP Consultancy are looking to recruit a Resident Liaison Officer on a permanent basis in East London.

Responsibilities:

  • Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed.
  • Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction.
  • Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution.
  • Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements.
  • Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management

Skills & Experience Required:

  • Previous experience of working as a Resident Liaison Officer or Coordinator
  • Excellent written and interpersonal skills
  • Proven experience of delivering excellent customer care
  • Experience of handling challenging and complex situations
  • An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

Project Manager Lead (FRA)

Up to £70000.00 per annum

Are you a FRA Project Manager with experience of working in the social housing sector on projects up to £5m with a core focus on Fire Safety related projects? Can you undertake comprehensive programming from overall project planning to detailed task scheduling, from inception to operation? Do you have solid experience in project management and Section 20 processes?

Do you think you've got what it takes to be part of this fast-paced, growing, dynamic company?

What we are looking for:

We are currently looking for a Lead Project Manager with knowledge of Part B building regulations to join our Planned Works team on a fixed term contract.

The primary objective of this role is to deliver a fire improvement scheme across 3 residential blocks situated in the London borough of Barking and Dagenham, complying with part B building regulations with an estimated contract value of £3.2m.

You'll be responsible for achieving target contributions by managing contracts in accordance with contract documents and programme, ensuring that projects are delivered on time, within budget, and to the agreed quality standards.

You'll oversee the delivery of planned and demand-generated adaptation works, ensuring the achievement of client KPIs, including service delivery levels, customer satisfaction, quality, and compliance measures. This includes supervising of sub-contractors to meet and exceed business objectives, ensuring consistent achievement of operational KPIs, and remaining within budget targets.

This a new role for us in a growing team, we're looking for someone who can exceed our client expectations, whilst maximising value for money and adhering to company policies and strategies.

Working Arrangements:

  • Working pattern: 36 hours per week, Monday to Friday.
  • Location: East London/ Essex.
  • Other: A DBS check, and clean driving licence will be required for this role.

Key Responsibilities:

  • Dotted line responsibility to team to oversee works.
  • Achieve or exceed repair service targets including financial, time, and customer satisfaction goals.
  • Undertake comprehensive programming from overall project planning to detailed task scheduling, from inception to operation.
  • Implement and oversee risk assessments for all activities, ensuring effective risk control and audit measures.
  • Develop and manage structured project planning, including health and safety, execution methods, and quality control.
  • Implement variation order procedures to maximise added value and minimise project disruption.
  • Identify and address underperforming service areas with action plans to meet performance and financial targets.
  • Produce and present high-quality communications and reports to senior management, Councillors, service heads, contractors, and other departments.
  • Demonstrate strong commercial understanding, identify key project commercial indicators, and monitor delivery to meet targets and KPIs.
  • Set and review organisational and productivity objectives aligned with contracts.
  • Ensure application for all necessary licenses, permits, and compliance with planning supervisor requirements.
  • Understand and communicate commercial aims of the project and business plan objectives.

Qualifications and Experience:

  • Membership in a professional organisation (RICS, CIOB, or equivalent preferred).
  • Evidence of Construction management qualifications
  • Site Management Safety Training Scheme (SMSTS).
  • PRINCE2 Practitioner certification (desirable).
  • IOSH Certificate in Managing Safety (desirable).
  • NEBOSH Certificate in Fire Safety and Risk Management NVQ level 3 or equivalent (desirable)

Experience:

  • Proven track record with Part B building regulations on projects valued between £500k and £5m.
  • Solid background in project management.
  • Up-to-date knowledge of building and health & safety legislation.
  • Experience with managing subcontractors.
  • Demonstrated success in managing planned works in public services or social housing.
  • Proven ability to manage high-value programmes of work using various income recovery approaches (schedules of rates, target prices, open book cost-based partnering) while meeting deadlines and budget constraints.
  • Familiarity with Right to Repair legislation and construction health and safety laws.
  • Valid driving licence and access to a vehicle as required.
  • Experience in Section 20 processes.

Benefits:

In addition to an attractive salary, our benefits package includes: 

Heart Hub rewards, perks & benefits platform!

Group Life Assurance

Competitive Salaries

Pension Scheme

Paid Holidays from 21 days

Family Friendly Policies making work-life balance achievable

Health & wellbeing support including an Employee Assistance Programme (EAP)

Career development and training

A GREAT TEAM!

2 X Technical Supervisors

Up to £45000.00 per annum

Technical Supervisor - Damp & Mould / Legal Disrepair

Location: Dagenham, East London
Salary: From £45,000 (DOE) Benefits
Hours: Full-time, 36 hours/week
Travel: Across Barking & Dagenham (Full UK Driving Licence required)

About the Roles

We're hiring for two Technical Supervisor roles within a leading property & facilities group:

  • Damp & Mould
  • Legal Disrepair

Reporting to the Service Delivery Manager, you'll lead a team of operatives and contractors, overseeing day-to-day service delivery, performance, and quality assurance from first report to final invoicing.

Key Responsibilities

  • Supervise teams and specialist subcontractors
  • Manage job scheduling, inspections, and reporting
  • Support service improvements and performance targets
  • Handle customer queries and ensure excellent service delivery
  • Attend stakeholder meetings and provide reports/MI as needed

What You'll Need

  • Trade qualification (e.g. plumbing, carpentry, electrical)
  • Supervisory experience in repairs or maintenance
  • Strong knowledge of Damp & Mould and/or Legal Disrepair
  • Good IT skills (MS Office; Accuserve a bonus)
  • Full clean UK driving licence

Multi Trade Carpenter

Up to £36000.00 per annum


An exciting opportunity has arisen for a Multi Trade Operative work for a Contractor based in East London on a permanent basis offering a salary of £36,000. The successful Multi Trade Candidate will be able to work in occupied properties carrying out reactive repairs.

Location:
* East London and Essex.

Working hours
* 08:00am to 17:00pm

You will be required to:
* Multi Trade to complete a variety of trades.
* Carry out repairs and maintenance within social housing properties, occupied.
* Provide your own basic hand and power tools.
* Have experience working within social housing properties.

You will be supplied with:
* Company van
* Fuel card

You must:
* Have use of a smartphone. Jobs will be supplied via an App, BYOD paid at £20.00 a month.

list Planner

£18 - £22 per hour

An exciting opportunity has arisen for a Planner to work on a temporary contract based in Essex.

Duties:

Liaise with customers, arrange appointments, maintain relevant up to date progress on work being undertaken and dispatch information on completion of work
Liaise with the client to ensure that data is maintained, and to assist with queries
Schedule and allocate work to operational staff to ensure operational efficiency and effectiveness
Maintain all records in accordance with business requirements and management instructions for the purpose of invoicing and KPI reporting
Procurement of materials and services to maintain operational efficiency and effectiveness
Provide up to date and accurate information on all work completed for the purpose of invoicing including clear reasons for all charges, charging rates and quantities of work completed by which operatives.

Experience Required:

Previous experience of working with a Housing Association / Local Authority or Maintenance Contractor in either a Scheduling or Customer Service capacity

Excellent communicator, with strong organisational skills CSEs at Grade C or above and including Mathematics and English
Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment
Construction related knowledge

Caretaker / Bulk Driver

£25600 - £26500 per annum

Job Title: Caretaker / Bulk Driver
Location: East London
Salary: £26,500 per annum
Position Type: Full-Time

Role Overview:
You will be responsible for estate cleaning and maintenance, as well as operating a bulk waste collection vehicle. The role involves customer interaction, ensuring the estates remain clean and safe.

Key Responsibilities:

  • Estate Maintenance & Cleaning: Keep communal areas clean and report maintenance issues.
  • Bulk Waste Collection: Drive a bulk waste vehicle to collect and dispose of large items.
  • Customer Service: Address residents' concerns and assist with maintenance requests.
  • Health & Safety: Follow safety guidelines and conduct vehicle inspections.


Skills & Experience:

  • Valid UK driver's license (Category C1 or C1E preferred).
  • Experience in caretaking or maintenance is desirable.
  • Strong communication and customer service skills.
  • Ability to lift heavy items and work independently.


Benefits:

  • Salary of £26,500 per annum.
  • Training and development opportunities.
  • Pension scheme and annual leave.

Disrepair Surveyor

Up to £41.65 per hour


Job Title: Building Works Surveyor (Disrepair Surveyor)
Rate: £41.65 per hour (Umbrella)
Location: East London
About the Role:
We are seeking a proactive and experienced Building Works Surveyor (Disrepair Surveyor) to deliver essential surveying services, addressing disrepair maintenance issues across a diverse property portfolio. The role will involve supporting the Repairs Partnering team to ensure contractors, consultants, and partner agencies deliver high-quality work in compliance with standards, specifications, schedules, and costs.
Key responsibilities include conducting frequent site visits, keeping detailed digital records, and generating comprehensive reports. You'll play a key role in maintaining up-to-date records in the asset management database, ensuring accurate documentation and tracking of disrepair cases.
This role is deeply committed to maintaining a resident-focused approach while managing disrepair issues. You will work closely with the Building Safety Operations and Building Safety Compliance teams to ensure the safety and regulatory compliance of the housing portfolio.
Key Responsibilities:


  • Disrepair Management: Assess and address disrepair maintenance issues across the portfolio.

  • Collaboration: Provide support to the Repairs Partnering team, ensuring compliance with quality standards, specifications, schedules, and costs.

  • Record Keeping & Reporting: Maintain detailed digital records and generate reports based on frequent site visits. Ensure the asset management database is kept up to date.

  • Resident Focus: Provide a resident-focused approach to managing disrepair cases and related complaints.

  • Collaboration with Teams: Work closely with Building Safety Operations and Building Safety Compliance teams to ensure housing is safe and compliant with regulatory standards.

  • Advisory Role: Provide expert advice, guidance, and support to colleagues, customers, and stakeholders.

  • Complaint Management: Respond to and investigate enquiries and escalated complaints effectively.


Skills & Experience Required:


  • Proven experience as a Building Surveyor or Disrepair Surveyor, ideally within a local authority or housing association setting.

  • A strong understanding of disrepair regulations and compliance standards.

  • Excellent communication skills with the ability to provide clear, authoritative advice and guidance.

  • Experience in maintaining asset management databases and producing detailed reports.

  • A collaborative approach, working effectively with internal teams and external partners.

  • Knowledge of building safety and regulatory compliance is essential.