Disrepair Surveyor

Job Title: Mechanical and Electrical Manager
Salary: £50,000
Location: East London (Hybrid)

MMP Consultancy is currently looking for a new Mechanical and Electrical Manager to join their team, this would be a permanent opportunity paying £50,000 Benefits

Job purpose
This key role will help ensure the Group continues to meet its obligations for mechanical and electrical standards as part of its building safety obligations and keep residents safe.

Reporting to the Planned and Cyclical Programme Manager, develop and deliver mechanical and electrical works programmes as part of the Group 5 Year Investment Plan.

To manage procurement, contract management and delivery of all mechanical and electrical programmes as required, either through direct management of contractors or through specialist consultants

As part of delivery of works, ensure all building safety compliance, statutory and regulatory obligations are picked up and addressed.
Mechanical and Electrical Manager
Planned and Cyclical Programme Manager

To ensure the Group's asset management and compliance databases in relation to mechanical and electrical programmes are maintained and ad hoc property surveys are undertaken and recorded.

To manage all mechanical and electrical servicing and inspection programmes and follow-up works, ensuring effective contract management and administration, quality assurance of both works and certification including a sample check and post-inspection programme.

To manage all mechanical and electrical contractors and contracts ensuring best practice in contract management and a clear procurement strategy in place going forward.

To provide advice and assistance to the Head of Property and or Property Managers on mechanical and electrical matters as may arise from cyclical or responsive maintenance works.

To work as part of the Property and Places Team to ensure the service provides a high-quality property management service that meets all statutory and regulatory obligations and achieves high levels of resident satisfaction.

To prepare reports, programme and cash-flow forecasts for internal meetings, and work with the Planned and Cyclical Manager to support the preparation of reports for Board Committees and Board commensurate with the duties and responsibilities of the role.

To be an ambassador for The Group and demonstrate the values of the organisation both internally and to external stakeholders.

Staff Management
None

Work as part of the Planned and Cyclical Team to help set and manage budgets for the planned and cyclical programmes whilst at all times ensuring value for money for the Group.

Prepare, maintain and present any regular financial reporting e.g. programme trackers to management team meetings as required.
General - Line Managers

Staff benefits:
We offer a range of staff benefits as part of our employment package:
*25 days holiday entitlement pa plus public holidays
*Contributory pension scheme through Scottish Widows
*Free membership and use of our gyms and wellness facilities
*Casual car allowance for certain posts where applicable
*Wellbeing initiatives for staff
*Health Cash Plan (being finalised)
*Professional development and training opportunities

Job Title: Planned & Cyclical Programme Manager
Salary: £55,000
Location: East London (Hybrid)

Hi All, MMP Consultancy is currently looking for a new Planned & Cyclical Programme Manager to join their team, this would be a permanent opportunity paying £55,000 Benefits

Job purpose
This key role within the Property and Places Management Team will ensure that the Group procures, manages and delivers its Major Works and Cyclical programmes in a timely and prioritised manner, ensuring excellent resident satisfaction and value of money. The role will work closely with the Head of Property to ensure that the programme remains aligned to deliver efficiency savings, rebalancing works over time in favour of planned instead of reactive.

To work with the GDPP to develop and deliver the 5 Year Investment Plan for our client

To work as part of the Property and Places Management Team to ensure the service provides a high-quality property management service that meets all statutory and regulatory obligations and achieves high levels of resident satisfaction.

To manage procurement, contract management and delivery of all capital and cyclical programmes as required, either through direct management of contractors or through Employers Agents

Ensure all building safety compliance, statutory and regulatory obligations are picked up and progressed by the team.
Planned & Cyclical Programme Manager
Planned and Cyclical Programme Manager

To manage the mechanical and electrical programme, ensuring the Mechanical and Electrical Manager has effective oversight of all M&E works, including procurement of specialist consultants as required to ensure effective delivery.

Manage the Group's asbestos survey contractor, working with the Head of Property to ensure that the Group's asbestos register is maintained, and management surveys / communal area surveys are undertaken as appropriate in accordance with the policy.

To work with the Asset Manager and ensure that a programme of % annual stock condition surveys are undertaken to inform and update future programmes.

To work closely with the Head of Property, managing the Property Surveyors to ensure routine and ad-hoc property surveys are undertaken and recorded on the Charity's asset management system.

To prepare reports, programme and cash-flow forecasts for internal meetings, Board Committees and Board commensurate with the duties and responsibilities of the role.

To be an ambassador for The Group, and as part of the Leadership Team, demonstrate the values of the organisation both internally and to external stakeholders.
Staff Management

The role manages 4 staff:
Mechanical & Electrical Manager
Property Surveyors x2
Planned & Cyclical Coordinator

Staff benefits

We offer a range of staff benefits as part of our employment package:
*25 days holiday entitlement pa plus public holidays
*Contributory pension scheme through Scottish Widows
*Free membership and use of our gyms and wellness facilities
*Casual car allowance for certain posts where applicable
*Wellbeing initiatives for staff
*Health Cash Plan (being finalised)
*Professional development and training opportunities

Job Title: Property Surveyor
Salary: £45,000
Location: East London (Hybrid)

Hi All, MMP Consultancy is currently looking for a new Property Surveyor to join their team, this would be a permanent opportunity paying £45,000 Benefits

Job Purpose
These roles will report in to the Planned and Cyclical Manager and help ensure that the Group delivers its Major Works and Cyclical programme whilst ensuring excellent resident satisfaction and value for money. The role will also work closely with our Property Managers, helping to provide technical expertise and presence on the ground to undertake routine and ad hoc inspections.

To carryout detailed stock condition surveys and property inspections for the group as required, producing reports to help maintain and refresh the Group's asset management information and asset investment programme.

To help develop and manage delivery of the Major Works, Planned and Cyclical programmes by undertaking surveys, preparing works specifications for tenders, carrying out works inspections and managing works contracts and contractors on-site to ensure quality and Value for Money (VfM).

To manage contracts including Contract Instructions variations, preparing valuation statements as required.

To manage consultants / Employer's Agents as required.

Ensure all building safety compliance, statutory and regulatory obligations are picked up and progressed.

To work with the Planned and Cyclical Manager, Asset Manager and Head of Property to develop and refine the 5-year Asset Investment Plan.

To work with the Planned and Cyclical Manager, Head of Property and Property Managers to develop and manage cyclical decorations programmes.

To review Fire Risk Audit (FRA) reports and help ensure actions and remedial works are scoped and completed, updating relevant systems.

To help produce reports for both internal and external audits with relevant asset management data.

To keep the Asset Management and compliance systems up to date with any asset changes and any major works programmes delivered.

To carryout HHSRS (Housing Health & Safety Rating System) inspections as required and provide recommendations and status report.

Work with the Head of Property and Property Managers to ensure all recommendations supplied from any report (FRA, stock condition, HHSRS) are followed through with the responsible delivery teams and are actions are completed.

To keep up to date with all regulatory requirements and changes in legislation.

To deputise for the Planned and Cyclical Manager when required.

To work with the Head of Property and others involved in the management of the buildings in order to manage building safety risks appropriately.

To be an ambassador for our client and have our customers/residents at the heart of all decision making.

To occasionally attend site out of hours if required in the event of a serious emergency warranting escalation.

Staff Management
No line management requirements

Staff benefits
We offer a range of staff benefits as part of our employment package:
25 days holiday entitlement pa plus public holidays
Contributory pension scheme through Scottish Widows
Free membership and use of our gyms and wellness facilities
Casual car allowance for certain posts where applicable
Wellbeing initiatives for staff
Health Cash Plan (being finalised)
Professional development and training opportunities

MMP Consultancy currently have an opportunity for 2x Damp & Mould Surveyors to join a housing association. My client have a large portfolio across London and Surrey and will give each successful surveyor a patch to cover as close to home as possible.

This is a fully remote working role and the successful candidate must be at least HNC/HND level qualified.

My client are offering a package of £55,000-£60,000p/a Benefits.

Role Purpose:

To contribute to the successful delivery and completion of damp, mould and disrepair works within a new dedicated team within the Assets department. To carry out your role efficiently and effectively, ensure property inspections and works are delivered to a high standard, meeting our service standards whilst providing excellent customer experience and high levels of customer satisfaction. Carry out property inspections, diagnose damp, mould and disrepair causes, specify remediation and repairs, and manage works through to completion. Ensuring these works are delivered to a consistently high standard, meeting our priority targets, and achieving high levels of customer satisfaction.

Role Impact Statement:

An operational focus and delivery of damp, mould and disrepair works. Complete the daily activities ensuring the provision of excellent standards and service to our residents. Seek to identify areas of the role that can be improved ensuring that the appropriate action to rectify is taken. Delivers day to day operational activity focused on internal and external customer management and overall team wellbeing. A leader of the future you will focus on outstanding operational performance constantly seeking improvement. You will role model best behaviours ensuring open and honest interaction with teams to develop trust and challenge when things aren't right.

Key Accountabilities:

• To project manage damp, mould and disrepair works from inception through to completion including diagnosing, specifying; procuring and monitoring.
• Ensure effective solutions for managing and reducing the causes of damp and mould are identified, which will include building repairs, installing mechanical ventilation and humidity control systems, and by providing clear advice to residents to help them understand the causes of damp and mould and behaviours that will reduce humidity in their homes.
• Undertake contractor administration duties as required including reviewing Bills of Quantities, Schedules of Works, Specifications and all contract documentation, ensuring that these comply with the project brief and timescales, budget estimates, all relevant legislation, health and safety regulations and policies.
• To effectively manage contractors, carrying out and managing the quality inspection process of works, including pre-start scoping, work in progress quality inspections and post inspection sign-offs.
• Maintain CRM and systems recording progress of the works to ensure information is accurate and up to date, providing regular project updates to the senior management team.
• Certifying contractor valuations and claims within this role's delegated authority limits, including interim and final account payment.
• Work closely with our Resident Liaison Officer to ensure customers are informed of progress at all stages, the works offer excellent customer experience and high levels of customer satisfaction.
• Demonstrate VFM in the delivery of damp, mould and disrepair work projects, providing strong contract management and delivery of programmes maximising quality and value to budget.
• To ensure relevant KPI's and Service Standards are met/exceeded.
• To work in collaboration with residents to improve the quality of their homes ensuring their views are incorporated where appropriate into the delivery of the work programmes and choice is offered where practical.
• Carry out your duties in accordance with the relevant health and safety legislation and regulations. Managing and mitigating risks associated with Health and Safety and other Compliance issues.
• Promote high standards of customer focus to my clients contractors and colleagues, through appropriate and accurate advice on contractual and technical matters.
• Contribute to the effective and efficient running of the my clients Housing achieving individual targets and objectives that are set.
• Projecting a positive image of my client by providing an excellent level of customer service to internal and external customers when responding to telephone/email/written enquiries, complaints, ensuring all contact is logged on the CRM system.
• Maintain a sound knowledge and understanding of the business and operational plans and targets and the wider operating context.
• Creates an environment within the relevant services of success, supported by healthy, positive, and professional challenge to deliver constant improvement.
• To participate, engage and contribute to team meetings and activities to share my clients visions, mission, and values.
• Contribute to the effective and efficient running of the service and division to achieve targets and objectives that are set, ensuring the team's customer services standards are always met.
• Ensure that own performance contributes towards team objectives and performance of the wider business.
• Work and adapt to allow the department to always operate efficiently and effectively, constantly seeking to improve.
• Promote a unified culture and purpose across a diverse organisation by role modelling authentic behaviours aligned to the values.
• Challenge team members and other colleagues where performance or behaviours fall short of those expected by the business.

Title: 2x Damp & Mould Surveyor

Salary: £55,000 - £60,000p/a Benefits.

Location: London & Surrey (Depending on where you live)

Damp & Mould Surveyor | £47,000 - £50,000 Benefits | Permanent | Driving Licence Needed
We're working with a leading organisation currently seeking an experienced Damp & Mould Surveyor to join their growing team. This is a fantastic opportunity for a detail-oriented professional with strong technical knowledge and a passion for delivering high-quality property inspections and expert reports.
The Role:
As a Damp & Mould Surveyor, you will play a critical role in housing condition claims by conducting thorough inspections, producing expert reports, and supporting legal proceedings. You'll work independently and collaboratively, offering expert advice to stakeholders including landlords, tenants, and legal professionals.
Key Responsibilities:

• 
  Conduct detailed inspections of residential and commercial properties to identify disrepair and ensure compliance with legislation
• 
  Diagnose defects and recommend remedial works for Housing Condition claims
• 
  Prepare clear and accurate Schedules of Disrepair
• 
  Produce impartial expert witness reports in line with Part 35 of the Civil Procedure Rules
• 
  Support clients through legal claims, offering professional technical advice
• 
  Attend site meetings, joint inspections, and court hearings where required
• 
  Stay up to date with legislation, case law, and best practices
• 
  Option to mentor junior surveyors and provide technical guidance
• 
  Advise legal teams on claims and settlement recommendations

About You:

• 
  Relevant surveying qualification (CIOB, HND, HNC or equivalent professional membership essential)
• 
  Solid experience in preparing Schedules of Disrepair for legal use
• 
  Strong knowledge of housing law, building regulations, and property legislation
• 
  Proven ability to write Part 35-compliant expert witness reports
• 
  Excellent technical understanding of building pathology
• 
  Familiarity with CPR and court procedures
• 
  Experience with disrepair reporting systems is an advantage
• 
  Full UK driving licence and access to a vehicle

What's on Offer:

• 
  Competitive salary
• 
  26 days paid holiday
• 
  Private Medical Insurance
• 
  Group Life Assurance
• 
  Pension Scheme
• 
  Family-friendly policies for better work-life balance
• 
  Health & wellbeing support including EAP
• 
  Career development and training opportunities
• 
  Reward platform with access to exclusive perks
• 
  Supportive and collaborative team environment

MMP Consultancy is currently seeking a Head of Repairs for a Housing Association in Kent.

An experienced Public Sector Housing head of service with Repairs and Maintenance experience from a strategic and operational perspective.

Details

Title: Head of Repairs
Rate: £75,000 to £80,000 per annum
Contract: Permanent
Location: Kent

Key Responsibilities:

Strategic Leadership: Deliver the strategic direction for responsive repairs, ensuring alignment with organisational goals and regulatory standards.

Service Transformation: Lead the transformation and continuous improvement of repairs services, incorporating modern working practices, digital tools, and resident engagement.

Expert Advisory: Act as subject matter expert on repairs delivery, advising senior leadership, the board, and external partners.

Operational Excellence: Ensure the efficient running of the iNHomes (DLO) service, including scheduling, diagnostics, and quality assurance.

Responsive Repairs Delivery: Oversee the delivery of all responsive repairs, ensuring works are completed safely, to high standards, and within agreed timescales (emergency, urgent, and routine).

Cost and Time Management: Drive repair management to minimise turnaround time and costs, while maintaining property condition standards.

Subcontractor Management: Manage subcontracted works within the responsive repairs service, ensuring compliance with procurement policies and frameworks.

Budget Management: Take responsibility for managing a large-scale operational budget and ensure service delivery within financial plans.

Performance Improvement: Use data and performance insights to drive operational efficiency, reduce failure demand, and increase right-first-time delivery.

Customer Experience: Champion a high-quality customer experience, ensuring the repairs service meets the needs of all residents, including those with vulnerabilities.

Complaint Resolution: Resolve complex or high-profile complaints, ensuring learning is captured and embedded.

Resident Engagement: Incorporate resident voice into service design, tailoring repairs to meet their needs.

Team Leadership: Lead, manage, and develop a multidisciplinary team of repairs professionals, promoting a culture of high performance, ownership, and safety.

Workforce Development: Ensure the workforce is equipped, trained, and motivated to meet current and future service demands.

Health & Safety: Ensure robust health and safety processes are in place across all areas of repairs delivery, including lone working, PPE, and dynamic risk assessments.

Regulatory Compliance: Oversee housing health and safety repairs obligations, including compliance with Awaab's Law, damp and mould standards, and the Ombudsman's Complaint Handling Code.

Key Qualifications and Skills:

• Proven experience in managing and leading responsive repairs services or similar operational functions within the housing sector.

• Strong knowledge of housing regulations, health and safety standards, and best practices in repairs and maintenance.

• Excellent leadership skills with the ability to inspire and develop high-performing teams.

• Strong strategic and operational planning skills, with experience in budget management and cost control.

• Proficient in using data and performance insight to drive improvements.

• Exceptional communication and stakeholder management skills, with experience in working with senior leadership, external partners, and residents.

• A commitment to delivering excellent customer service and a proactive approach to problem-solving.