HR Advisor

MMP Consultancy are working with a fantastic organisation to Portfolio Projects Manager to join them on a Fixed Term Basis, based in Kent.

Salary: £60,000 Per Annum

Please note this position offers Hybrid Working.

Key Responsibilities

• Lead the delivery of the Excellent Services Programme, including new technologies and changes to working practices, to time and budget
• Define and manage the portfolio of projects that deliver new solutions to agreed scopes, quality criteria, timetable and budgets
• Deliver new technology solutions within scope, time and budget that deliver business value, address business challenges, are 'fit for purpose', contribute to the resolution and avoidance of potential issues and problems that might affect the performance of business functions whilst ensuring the confidentiality, integrity and availability of business applications and data
• Work collaboratively with stakeholders to facilitate successful delivery of portfolios and projects within the agreed parameters and ensure they are aligned with other organisational programmes and business priorities
• Procure technology solutions, holding suppliers to account for the successful implementation of projects to agreed scope, quality, and timetable.
• Rigorously manage third party suppliers' performance and dependencies to ensure best value and the appropriate performance standards
• Ensure new technology solutions are successfully adopted by the business taking responsibility for end-to-end delivery from designing business requirements through to embedding with end users.
• Proactively manage scope, resources, quality, timetabling, cost, risks, issues, assumptions, dependencies, configurations, tests, integrations, defects and releases with appropriate controls, mitigations, tolerances and escalations
• Produce and update detailed programme and project documentation including charters, initiation documents, plans, backlogs, status reports, DRAID logs and trackers

Requirements:

• Proven record leading projects and project portfolios to successfully deliver change and improvements through different approaches
• Experience of delivering new ways of working and new systems
• Knowledge and experience of portfolio and project management methodologies and tailoring these to organisational context
• Expert knowledge of project management tools
• Experience of project management tasks; particularly identifying technical requirements and designing solutions
• History in business engagement, business analysis and planning, design, sourcing, transition and delivery of new technology and data capabilities
• Ability to deliver quality results on scope, time, and budget
• Ability to constructively challenge colleagues and partners to get the right outcome
• Ability to collaborate effectively with stakeholder groups and third-party suppliers and build strong, effective and productive relationships
• Competent at managing own learning and self-development and modelling this for others with a willingness to support the learning and development of colleagues
• Excellent communication skills across the full breadth of written, verbal, presentation, and digital media with the ability to communicate complex technical information to a variety of audiences
• Ability to be an ambassador and role model.

Are you passionate about fostering strong relationships between residents and contractors? We're seeking a proactive and empathetic individual to ensure resident needs are met while maintaining clear communication and coordination across all stakeholders.

If you have experience in resident liaison, excellent communication skills, and a dedication to delivering outstanding customer care, this role is an exciting opportunity to make a meaningful impact on housing services and community engagement.

MMP Consultancy are looking to recruit Resident Liaison Officers to work for a local authority based in South West London.

Pay Rate: £30.99 Per Hour

Responsibilities:

• Effectively liaise between the Council, residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed.
• Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction.
• Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution.
• Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements.
• Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management

Skills & Experience Required:

• Previous experience of working as a Resident Liaison Officer or Coordinator
• Excellent written and interpersonal skills
• Proven experience of delivering excellent customer care
• Experience of handling challenging and complex situations
• An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

Damp & Mould Surveyor | £47,000 - £50,000 Benefits | Permanent | Driving Licence Needed
We're working with a leading organisation currently seeking an experienced Damp & Mould Surveyor to join their growing team. This is a fantastic opportunity for a detail-oriented professional with strong technical knowledge and a passion for delivering high-quality property inspections and expert reports.
The Role:
As a Damp & Mould Surveyor, you will play a critical role in housing condition claims by conducting thorough inspections, producing expert reports, and supporting legal proceedings. You'll work independently and collaboratively, offering expert advice to stakeholders including landlords, tenants, and legal professionals.
Key Responsibilities:

• 
  Conduct detailed inspections of residential and commercial properties to identify disrepair and ensure compliance with legislation
• 
  Diagnose defects and recommend remedial works for Housing Condition claims
• 
  Prepare clear and accurate Schedules of Disrepair
• 
  Produce impartial expert witness reports in line with Part 35 of the Civil Procedure Rules
• 
  Support clients through legal claims, offering professional technical advice
• 
  Attend site meetings, joint inspections, and court hearings where required
• 
  Stay up to date with legislation, case law, and best practices
• 
  Option to mentor junior surveyors and provide technical guidance
• 
  Advise legal teams on claims and settlement recommendations

About You:

• 
  Relevant surveying qualification (CIOB, HND, HNC or equivalent professional membership essential)
• 
  Solid experience in preparing Schedules of Disrepair for legal use
• 
  Strong knowledge of housing law, building regulations, and property legislation
• 
  Proven ability to write Part 35-compliant expert witness reports
• 
  Excellent technical understanding of building pathology
• 
  Familiarity with CPR and court procedures
• 
  Experience with disrepair reporting systems is an advantage
• 
  Full UK driving licence and access to a vehicle

What's on Offer:

• 
  Competitive salary
• 
  26 days paid holiday
• 
  Private Medical Insurance
• 
  Group Life Assurance
• 
  Pension Scheme
• 
  Family-friendly policies for better work-life balance
• 
  Health & wellbeing support including EAP
• 
  Career development and training opportunities
• 
  Reward platform with access to exclusive perks
• 
  Supportive and collaborative team environment

MMP Consultancy are looking to recruit a Scheduler to join an excellent contractor in East London on a Permanent basis.

Responsibilities

• Providing customer service to residents and customers.
• Arranging appointments for residents with Trades people in a cost effective and organised manner.
• Dealing with queries from residents, changing appointments.
• Rescheduling appointments using our planning tools.
• Logging current jobs onto our job management system/database.
• Working with Supervisors and trades people to organise and schedule work.

Requirements:

• Experience working in a call centre environment
• Ability to multi-task and meet deadlines and targets
• Excellent communication skills and attention to detail

MMP Consultancy are looking to recruit a Resident Liaison Officer to join an excellent organisation in East London on a Permanent basis.

Responsibilities

• Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress
• Organise consultation events and attend meetings as required
• Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems.
• Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes

Requirements:

• Experience of working with vulnerable residents and adapting style to meet the specific needs of individuals
• Experience of working within a customer services environment is essential
• Full Clean Driving license
• Flexibility regarding travel and working at various sites, and attendance at evening meetings

If this opportunity interests you we would love to hear from you, what are you waiting for!

Benefits

• Annual holiday 22 days; increase after 1 years' service to a maximum of 5 days
• Long service awards; continuous service at key achievements are rewarded
• Perkbox; from free coffees and cinema tickets to trips away and much more
• Volunteer day; paid yearly volunteer days for a worthy cause