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MMP Consultancy is seeking a Class 3 G and H Building Inspector Surveyor on behalf of a Southeast London based Local Authority on a temporary basis for 3 months initially, subject to extension.

This role requires a professional with a strong background in inspecting higher risk buildings, providing crucial support to ensure safety and compliance. The rate of pay is £55ph umbrella inside of IR35.

Key Responsibilities

* Site Inspections: Conduct inspections on high-risk buildings, including those that are 18 me-tres or taller, or have 7 stories or more, with at least 2 residential units, or function as a care home or hospital.
* Design Team Meetings: Attend design team meetings, either remotely or in person, to pro-vide expert advice and ensure compliance with regulations.
* Building Regulation Trackers: Issue and manage building regulation trackers to maintain up-to-date records of compliance.
* Regulatory Support: Support the Building Safety Regulator as part of a multidisciplinary team, ensuring all safety protocols and regulations are strictly followed.
* Office Attendance: Work from the office one day a week (Wednesdays), leveraging excel-lent transport links into London Bridge.

Requirements:

* Registration: Must be registered at Class 3 G & H or awaiting results from a competency assessment provider.
* Experience: Demonstrable experience in working with higher risk buildings, meeting the criteria mentioned above.
* Competencies: Strong attention to detail, excellent communication skills, and the ability to work collaboratively within a team environment.

Job Title: Outside Porter
Location: Regent's Park NW10
Monday to Friday
Salary: £23,933

Responsibilities:

The Outside Porter is responsible for maintaining the exterior areas of the school, ensuring they are clean, safe, and welcoming. This includes managing school entrances, pathways, playgrounds, car parks, and other external surfaces according to seasonal weather conditions. The role also involves monitoring school bus arrivals and departures, coordinating parking, managing traffic, and ensuring the safe collection of Lower School children. Additionally, the Outside Porter handles driving requests and deliveries.
Summary of Duties
* Cleanliness and Safety: Maintain all exterior school areas, empty exterior waste bins, and ensure daily refuse collection.
* Stock Monitoring: Replenish consumable items such as bin liners and cleaning agents.
* Daily Cleaning: Clean exterior walkways, entrances, and areas of refuse and leaf litter twice daily, and manage puddling or ice in winter.
* Waste Management: Compact refuse daily for collection and arrange for disposal of minor furniture items.
* Bus Coordination: Record and monitor the arrival and departure of minibuses, ensuring orderly and safe parking.
* Gate Management: Unlock and monitor the playground gate at the end of the Lower School day, ensuring only authorized parents or guardians enter and children are safely collected.
* Parent Assistance: Aid parents/guardians with inquiries about deliveries, collections, and drop-offs.
* Maintenance Assistance: Assist the maintenance department as needed.
* Visitor Liaison: Ensure high standards of child safety and well-being through close interaction with parents and visitors.
* Gardening: Water external plants and trees and perform gardening tasks as requested.
* Driving Requests: Coordinate with the transport office for deliveries and collections.
* School Participation: Engage in school events, committees, and extracurricular activities.
* Additional Duties: Perform other duties as requested by the Facilities Operations Manager.

Requirements

* Experience: At least two years in maintenance, porter, or janitorial roles.
* Skills: Ability to multi-task, manage projects to deadlines, and handle various tasks promptly.
* Interpersonal Skills: Strong diplomacy and tact when interacting with parents, faculty, and staff.
* Teamwork: Excellent collaborative skills and a team-focused attitude.
* Child Safety: Proven commitment to the safeguarding and welfare of children.
* Driving: Clean UK driving license and confidence driving in London.
* Educational Setting: Experience working in a school or educational environment.
* Community Knowledge: Understanding of international and/or independent school communities.

Benefits

* Bereavement leave
* Company pension
* Cycle to work scheme
* Discounted or free food
* Enhanced maternity leave

MMP Consultancy currently have an opportunity for a Disrepair Surveyor to join a housing association.

My client have stock across London & Surrey.

This is a hybrid working role with 2-3 days out doing inspections and the rest working from home.

My client are offering a package of £53,000p/a Benefits.

Role Purpose:

To contribute to the successful delivery and completion of damp, mould and disrepair works within a new dedicated team within the Assets department. To carry out your role efficiently and effectively, ensure property inspections and works are delivered to a high standard, meeting our service standards whilst providing excellent customer experience and high levels of customer satisfaction. Carry out property inspections, diagnose damp, mould and disrepair causes, specify remediation and repairs, and manage works through to completion. Ensuring these works are delivered to a consistently high standard, meeting our priority targets, and achieving high levels of customer satisfaction.

Role Impact Statement:

An operational focus and delivery of damp, mould and disrepair works. Complete the daily activities ensuring the provision of excellent standards and service to our residents. Seek to identify areas of the role that can be improved ensuring that the appropriate action to rectify is taken. Delivers day to day operational activity focused on internal and external customer management and overall team wellbeing. A leader of the future you will focus on outstanding operational performance constantly seeking improvement. You will role model best behaviours ensuring open and honest interaction with teams to develop trust and challenge when things aren't right.

Key Accountabilities:

• To project manage damp, mould and disrepair works from inception through to completion including diagnosing, specifying; procuring and monitoring.
• Ensure effective solutions for managing and reducing the causes of damp and mould are identified, which will include building repairs, installing mechanical ventilation and humidity control systems, and by providing clear advice to residents to help them understand the causes of damp and mould and behaviours that will reduce humidity in their homes.
• Undertake contractor administration duties as required including reviewing Bills of Quantities, Schedules of Works, Specifications and all contract documentation, ensuring that these comply with the project brief and timescales, budget estimates, all relevant legislation, health and safety regulations and policies.
• To effectively manage contractors, carrying out and managing the quality inspection process of works, including pre-start scoping, work in progress quality inspections and post inspection sign-offs.
• Maintain CRM and systems recording progress of the works to ensure information is accurate and up to date, providing regular project updates to the senior management team.
• Certifying contractor valuations and claims within this role's delegated authority limits, including interim and final account payment.
• Work closely with our Resident Liaison Officer to ensure customers are informed of progress at all stages, the works offer excellent customer experience and high levels of customer satisfaction.
• Demonstrate VFM in the delivery of damp, mould and disrepair work projects, providing strong contract management and delivery of programmes maximising quality and value to budget.
• To ensure relevant KPI's and Service Standards are met/exceeded.
• To work in collaboration with residents to improve the quality of their homes ensuring their views are incorporated where appropriate into the delivery of the work programmes and choice is offered where practical.
• Carry out your duties in accordance with the relevant health and safety legislation and regulations. Managing and mitigating risks associated with Health and Safety and other Compliance issues.
• Promote high standards of customer focus to my clients contractors and colleagues, through appropriate and accurate advice on contractual and technical matters.
• Contribute to the effective and efficient running of the my clients Housing achieving individual targets and objectives that are set.
• Projecting a positive image of my client by providing an excellent level of customer service to internal and external customers when responding to telephone/email/written enquiries, complaints, ensuring all contact is logged on the CRM system.
• Maintain a sound knowledge and understanding of the business and operational plans and targets and the wider operating context.
• Creates an environment within the relevant services of success, supported by healthy, positive, and professional challenge to deliver constant improvement.
• To participate, engage and contribute to team meetings and activities to share my clients visions, mission, and values.
• Contribute to the effective and efficient running of the service and division to achieve targets and objectives that are set, ensuring the team's customer services standards are always met.
• Ensure that own performance contributes towards team objectives and performance of the wider business.
• Work and adapt to allow the department to always operate efficiently and effectively, constantly seeking to improve.
• Promote a unified culture and purpose across a diverse organisation by role modelling authentic behaviours aligned to the values.
• Challenge team members and other colleagues where performance or behaviours fall short of those expected by the business.

Title: Disrepair Surveyor

Salary: £53,000p/a Plus Benefits.

Location: London & South East

Job Title: Mechanical Engineer / Plumber
Location: Regent's Park
Hours: Monday - Friday 7 AM - 3 PM Then alternates 11 AM - 7 PM
Salary: £39,000 - £43,00

I am recruiting for a Maintenance Mechanical Engineer to join a well-recognised University based in London.

Responsibilities:

* Experience working with AC systems, AHUs FCUs and BMS knowledge.
* Plumbing Instal and maintenance
* Performing maintenance work in a manner that improves equipment and ensures regs and safety standards are met.
* Good communication skills and the ability to address a variety of stakeholders.
* Carry out routine, emergency, maintenance, repair, and refurbishment work.
* Sound working knowledge of standard IT packages, systems and/or databases.
* Preventative and reactive repairs.
* Experience and knowledge of working in a Maintenance environment.
* Conducting follow-ups on all maintenance and repair work.
* Proactive approach to relationship development with colleagues.
* Inspect the building regularly.
* Ability to interpret and apply guidelines to a specific activity.
* Maintain health and safety applying to plant, machinery, and tools to ensure safe working practices.
* Experience of working in a customer-facing environment.

Qualifications and Skills:

* Mechanical Qualification required: Minimum Level 2 City & Guilds / NVQ
* 2-stage interview process.
* Relevant hands-on experience in building maintenance and fault finding.
* Experience with BMS.
* Good communication skills.
* Cleared DBS.
* Basic IT Skills.
* Reliable, trustworthy, and punctual.
* Comfortable working on your own and as part of a team.

Benefits

* 27 days annual leave (Additional winter and summer holidays)
* Access to well-being centre
* Pension and private healthcare
* Private healthcare

Hard and Soft Services Consultant - Estates and Facilities

T: 01920 871 121
W: www.mmpconsultancy.co.uk L: https://www.linkedin.com/in/nicolas-david-56ba72231/

MMP Consultancy are looking to recruit a Resident Liaison Officer on a temporary basis working for a Housing Association based in Brixton.

This role will be to manage and develop key relationships between the associations, customers and contractors in the delivery of key works within Development, ensuring customers are engaged and their views are incorporated as new homes are developed and repaired.

This will be a temporary position paying £29.71 per hour Umbrella

Duties:

* Assist the rest of the project team and the development's management service team in the soft landing of customers.
* Provide a customer focused service, working closely with internal & external stakeholders to ensure continuous engagement and a smooth handover at practical completion.
* Use established relationships and experience to quickly resolve defects with customers.
* Ensure all works are completed and all complaints and requests are actioned effectively to deliver value for money.
* Coordinate access to customer's homes.
* Ensure that due regard is given to the safety, vulnerability and diversity of customers as works are planned and delivered, supporting a safe and positive experience for customers.
* Liaise with resident groups as required, and lead on consultation work streams.
* Ensure compliance to corporate Health and Safety and Fire Safety legislation by following sector recommendations in the delivery of new homes.
* Ensure customers are clear on the needs and requirements of works and are fully consulted regarding any possible relocation requirements before, during and after the works.

Essential Skills & Experience:

* Working with customer groups, panels or other agencies to develop best practice ideally within Residential Social Landlords.
* Able to communicate, influence and negotiate effectively with internal and external stakeholders.
* Proven track record of managing projects.
* Good attention to detail and accurate recording for audit purposes.
* Ability to work under pressure and deadlines.
* Effectively managing budgets and controlling spend.
* Experience of dealing effectively with complaints and customer feedback as part of a team.
* Understanding of social housing legislation and tenancy management.

Title: Resident Liaison Officer
Location: London
Salary: £29.71 Umbrella

MMP Consultancy are looking to recruit a Building Safety Administrator on a temporary basis working for a Housing Association based in Brixton.

This role will be to provide a comprehensive administration and support service to the Planned and Building Safety Team.

This will be a temporary position paying £24.31 per hour Umbrella

Duties:

* Support the Planned and Building Safety Team by providing an efficient and prompt administrative service for all their internal processes to ensure smooth running of the programme of works.
* Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently.
* Contribute to the safe storage and retrieval of data to comply with statutory, regulatory and internal requirements and to ensure the accurate reporting of departments KPIs.
* Produce written correspondence to customers under the supervision of the Head of Service.
* Provide administrative support relating to the management of building safety cases.
* Update systems timely and precisely to reflect accurate financial reporting.
* Organise meetings, including the preparation and distribution of agendas, minute and action taking, monitoring the follow up actions to ensure efficient delivery.
* Ensure that all written, electronic and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales.
* Ensure compliance with GDPR regulations when processing customer data.
* Take appropriate Health & Safety measures to ensure personal safety and the safety of our customers and colleagues.
* Support the protection and safety of our customers by ensuring safeguarding procedures are followed and safeguarding concerns are appropriately identified, monitored and reported.

Essential Skills & Experience:

* Good written and oral communications and interpersonal skills.
* Ability to plan and manage multiple work assignments.
* Highly organised with the ability to work to agreed timeframes.
* IT literate with good knowledge of Microsoft Office and experience using IT systems.
* Attention to detail to enable accurate recording for audit purposes.
* Experience of raising orders and managing payments e.g. Oracle.
* Previous administration experience of data management systems ideally Swordfish, Keystone and Northgate.
* Understanding and interest of social housing issues and services offered by registered providers and other housing regulatory bodies.

Title: Building Safety Administrator
Location: London
Salary: £24.31 Umbrella

MMP Consultancy is seeking a Head of Health and Safety on behalf of a university based in South London. Occasional travel to Central London is required. This is a permanent role with a salary range of £53,200 - £69,216 depending on experience.

This is a role which covers the research arm of the University which will include overseeing health and safety within laboratories and research centres, so a background in a similar environment or a pharmaceutical company would be a massive advantage.

The successful candidate will lead occupational health and safety initiatives, providing professional guidance to staff, management, volunteers, and contractors. Key responsibilities include:

* Supporting the Sustainable Discoveries Action Plan.
* Developing and implementing the Health and Safety Action Plan.
* Offering proactive health & safety advice and ensuring compliance with legislation.
* Engaging with staff to improve health & safety performance and culture.
* Managing emergency procedures and leading during incidents.

Qualifications and Experience:

* Degree in health & safety or relevant science subject (Essential).
* NEBOSH Diploma or equivalent (Essential).
* Membership of IOSH, preferably CMIOSH (Desirable).
* Experience in laboratory and science environments (Essential).
* Experience in Higher Education/medical settings (Essential).
* Proven HSE Management systems and auditing experience (Essential).

Skills:

* Up-to-date knowledge of health & safety legislation (Essential).
* Excellent interpersonal and communication skills (Essential).
* Ability to negotiate and resolve issues diplomatically (Essential).
* Strong team leadership and organisational skills (Essential).

Job Title: CHP Supervisor
Location: London
Hours: Monday - Friday 8 _ 4:30 PM
Salary: £42,099 - £50,085

I am recruiting for a CHP Supervisor to join a well-recognised University based in central London.

Responsibilities:

* Supervise and direct a team of maintenance operatives (up to 20 trades based, semi-skilled and manual operatives).
* Plan, prioritise and allocate work to ensure the safe, efficient, and effective provision of reactive and planned maintenance services.
* Assist the M & E Response Manager / Critical Services Manager in the co-ordination and effective delivery of maintenance operations.
* Manage and supervise the operation of the district heating, CHPs (Combined Heat and Power) installations and the district and localised Steam systems
* Manage day to day staffing issues including performance, recruitment, discipline, appraisal, development etc. and any related problems; directly resolve day to day issues arising, exceptionally escalating to the M & E Response Manger / Critical Services Manager.
* Plan, prioritise and allocate work according to criticality to ensure the safe, efficient, and effective provision of reactive and planned maintenance services.
* Plan, prioritise and allocate work for completion by M & E Response Team / Shift and CHP Team to be carried out and completed on a regular basis in and outside of normal hours working hours. Liaise with all other Maintenance Operations Supervisors to manage work completion/progress and further planning.
* Plan, prioritise and supervise the day to day operation or the steam systems ensuring compliance and operation across the campus
* Plan, prioritise and supervise the operation of the district heating and all CHP installations across the campus
* Be responsible for the health and safety of their team, generating Risk Assessment & Method Statement (RAM) for specific works undertaken by the team as well and monitoring the Dynamic Risk Assessment App (DRA) used by the operatives. This also includes reviewing the RAM's for any contractors under their control.
* Manage and monitor team and individual performance; utilise Famis (or any replacement CAFM system) for purposes of effective work and labour management.
* Proactively review and assess workload trends, priorities, and events to ensure the most effective deployment of resources. Assess any conflicting priorities and plan work to mitigate operational and business risk.
* Support the sustainability and carbon policy by providing insights into operational changes to yield energy savings such as product/component changes or improved operating conditions.
* Work closely with our incumbent BMS Service provider to investigate and diagnose faults using BMS, drawings, manuals etc.; respond to breakdowns, faults, and service request calls; assist tradesmen in completing diagnostic and remedial work.

Qualifications and Skills:

* Experience working cooperatively and strategically in a team environment with all levels of personnel, and internal and external stakeholders.
* Demonstrable success in developing and managing relationships with support functions, stakeholders and third party suppliers.
* Demonstrated skills in researching, gathering, and preparing documents and presentations.
* An ability to think strategically and plan for the medium and long term as well as on a day-to-day basis.
* Experience of supervising/managing operational teams.
* Experience, understanding and ability to monitor plant status, interpret alarms etc.
* Good knowledge of first line response to reactive calls and experience of working with help desk system.
* Willingness and ability to work flexibly across a range of sites/buildings and adjust hours of work to provide optimal service to customers.

Benefits

* 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
* Additional 5 days' annual leave purchase scheme
* Defined benefit career average revalued earnings pension scheme (CARE)
* Cycle to work scheme and season ticket loan

Nic David
Hard and Soft Services Consultant - Estates and Facilities

Job Title: CHP Operative (Combined Heat & Power)
Location: London
Hours: Monday - Friday 8 - 4:30 PM
Salary: £34,605 - £39,980 (1.5x Sat - 2x Sunday)

I am recruiting for CHP Operatives to join a well-recognised University based in central London.

Responsibilities:

* To carry out the programmed planned maintenance on utilities plant and equipment in accordance with planned maintenance procedures. This is to include MTHW and steam boilers, CHP plant, district heating plant and their associated control systems.
* To investigate, analyse and repair faults on Utilities plant and equipment, respond to breakdown, fault and service request calls. To assist other tradesmen in completing diagnostic work and then to carry out any remedial work.
* To carry out the programmed planned maintenance on utilities plant and equipment in accordance with planned maintenance procedures. This is to include MTHW and steam boilers, CHP plant, district heating plant and their associated control systems.
* To investigate, analyse and repair faults on Utilities plant and equipment, respond to breakdown, fault and service request calls. To assist other tradesmen in completing diagnostic work and then to carry out any remedial work.
* Carry out a range of programmed, planned and reactive mechanical maintenance/repairs on building services, systems, infrastructure, plant and equipment in line with relevant procedures and schedules; specifically maintain and repair HVAC plant.
* Modify existing plant, equipment, controls and distribution systems as specified by the Maintenance Operations Supervisor or other designated manager; this to include as necessary the installation and testing of systems and completion of associated documentation.
* Interface positively with customers and maintain effective communication both directly and via Maintenance Operations Supervisor, Customer Services Centre etc.
* Steam Experience
* Install/remove temporary installations when appropriate and safe to do so
* Modify existing plant, equipment, controls and distribution systems as specified by the Maintenance Operations Supervisor or other designated manager; this to include as necessary the installation and testing of systems and completion of associated documentation
* Install/remove temporary installations when appropriate and safe to do so
* Confident in working within Energy Centres
* Plant condition monitoring - to check the reliability and performance of the CHP
package, and to assist in planning unit maintenance.

Qualifications and Skills:

* Successful completion of a recognised craft apprenticeship in an electrical/mechanical discipline, or accredited training programme. Successful completion of a recognised craft apprenticeship, e.g. City and Guilds 2360 parts 1 & 2 or equivalent.
* HVAC (Heating, Ventilation, and Air Conditioning) Systems
* Successful completion of a recognised craft apprenticeship in an electrical / mechanical discipline, or accredited training programme.
* Experience with energy centres
* knowledgeable with steam and boilers

Benefits

* 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
* Additional 5 days' annual leave purchase scheme
* Defined benefit career average revalued earnings pension scheme (CARE)
* Cycle to work scheme and season ticket loan

Nic David
Hard and Soft Services Consultant - Estates and Facilities

Title: Asset Data Manager
Rate: £63,000 Benefits
Location: London (Hybrid)

MMP Consultancy currently has an opportunity for an Asset Data Manager to join a Housing Association in London. This position is paying £63,000 Benefits. This would be a Hybrid role with 2 days per week in the office.

Job Purpose:

* To oversee the collection, planning and reporting of asset data and information within our clients business
* To maintain oversight of our asset plans, capturing, analysing and visualising our asset data using our asset appraisal model to promote informed decision-making.
* To model annual investment programmes that are cost-effective and support our clients strategic objectives, as well as developing our asset appraisal model to enhance strategic thinking around investment decisions.
* To actively contribute to the delivery of our clients Asset Management Strategy by engaging with stakeholders to continually improve and innovate our clients strategic asset approach, maximising the portfolio's success and value.
* To be the principal contact for the preparation of annual investment plans and disposal strategies.
* To develop a strategic approach to asset appraisal methodology.
* To co-ordinate all activities to maintain, update and verify the asset appraisal model.
* To lead on the appraisal of non-performing assets.
* To develop and implement asset quality standards.
* To support the implementation of projects and systems.
* To challenge and test current data systems and collection processes to ensure consistent, accessible and auditable data sources.

Data Management

* Update, monitor and manage our client asset management database/IT system.
* Develop and implement a long-term strategy for our client owned or managed stock, including working with stakeholders to develop a place-based approach to asset management, assessing the longer-term sustainability of our assets and identifying suitable interventions, including undertaking options appraisals.
* Ensure awareness of the condition of all owned or managed stock, to establish and maintain programmes of planned and cyclical maintenance works, in consultation with stakeholders.
* Ensure that detailed knowledge of our assets/full housing stock portfolio is collected, and that this information is fully utilised to inform any decisions on investment and options appraisal requirements.
* Ensure that stock condition data and programmes of planned and cyclical maintenance works are shared with stakeholders.
* Responsible for managing all asset management related data, so that it is accurate, up-to-date, appropriate and robust.
* Make recommendations on proposed work to improve component life cycle, produce efficiencies or savings, including recommending solutions to technical problems and implementing solutions.
* Create a clear process and carry out scheme option appraisals, making retain, remodel, regenerate, renew or disposal recommendations.
* Ensure the asset management information system/stock condition survey/environmental sustainability and other relevant databases and systems are accurate.
* Work with the Finance team to ensure data, including cost data, held on the Asset Management systems, is accurate and up to date and can be used for financial modelling.

Stock condition surveys
* Develop and deliver a rolling 5-year programme of stock condition surveys to inform our approach to asset management, ensuring that our client can evidence DHS compliance.
* Ensure that the risks found in the Housing Health & Safety Rating System (HHSRS) surveys are recorded, monitored, and implemented.
* Through the Regional Surveyors, collect regular stock condition data and update the asset management database.
* Liaise with the Asset Contracts Manager, Asset Delivery Manager and Compliance Manager to collect stock condition data from responsive repair and planned programmes of work to update the asset management database.
* To appoint and manage consultants to carry out regular audits of stock condition data.

Planned programmes of work
* Ensure that all investment requirements align with the development and implementation of the Asset Management Strategy and Business Plan.
* Create short, medium and long term planned and cyclical maintenance programmes of work and budgets.
* Liaise with the Asset Delivery Manager to programme annual planned and cyclical maintenance workstreams.
* Develop programmes of work to deliver our clients environmental and sustainability objectives.
* Ensure that peaks and troughs in investment plans/programmes are smoothed out and all planned maintenance projects are completed within budget.

Reporting
* Develop and produce regular reports on DHS and HHSRS compliance and EPC performance.
* Develop and produce regular reports on stock condition status.
* Develop and provide regular reports on short, medium and long term planned and cyclical maintenance programmes of work.
* Develop and provide ad hoc reports on portfolio management related performance indicators for the Board and Regulator.

Title: Asset Data Manager
Rate: £63,000 Benefits
Location: London (Hybrid)

Title: Asset Data Manager
Rate: £63,000 Benefits
Location: London (Hybrid)

MMP Consultancy currently has an opportunity for an Asset Data Manager to join a Housing Association in London. This position is paying £63,000 Benefits. This would be a Hybrid role with 2 days per week in the office.

Job Purpose:

* To oversee the collection, planning and reporting of asset data and information within our clients business
* To maintain oversight of our asset plans, capturing, analysing and visualising our asset data using our asset appraisal model to promote informed decision-making.
* To model annual investment programmes that are cost-effective and support our clients strategic objectives, as well as developing our asset appraisal model to enhance strategic thinking around investment decisions.
* To actively contribute to the delivery of our clients Asset Management Strategy by engaging with stakeholders to continually improve and innovate our clients strategic asset approach, maximising the portfolio's success and value.
* To be the principal contact for the preparation of annual investment plans and disposal strategies.
* To develop a strategic approach to asset appraisal methodology.
* To co-ordinate all activities to maintain, update and verify the asset appraisal model.
* To lead on the appraisal of non-performing assets.
* To develop and implement asset quality standards.
* To support the implementation of projects and systems.
* To challenge and test current data systems and collection processes to ensure consistent, accessible and auditable data sources.

Data Management

* Update, monitor and manage our client asset management database/IT system.
* Develop and implement a long-term strategy for our client owned or managed stock, including working with stakeholders to develop a place-based approach to asset management, assessing the longer-term sustainability of our assets and identifying suitable interventions, including undertaking options appraisals.
* Ensure awareness of the condition of all owned or managed stock, to establish and maintain programmes of planned and cyclical maintenance works, in consultation with stakeholders.
* Ensure that detailed knowledge of our assets/full housing stock portfolio is collected, and that this information is fully utilised to inform any decisions on investment and options appraisal requirements.
* Ensure that stock condition data and programmes of planned and cyclical maintenance works are shared with stakeholders.
* Responsible for managing all asset management related data, so that it is accurate, up-to-date, appropriate and robust.
* Make recommendations on proposed work to improve component life cycle, produce efficiencies or savings, including recommending solutions to technical problems and implementing solutions.
* Create a clear process and carry out scheme option appraisals, making retain, remodel, regenerate, renew or disposal recommendations.
* Ensure the asset management information system/stock condition survey/environmental sustainability and other relevant databases and systems are accurate.
* Work with the Finance team to ensure data, including cost data, held on the Asset Management systems, is accurate and up to date and can be used for financial modelling.

Stock condition surveys
* Develop and deliver a rolling 5-year programme of stock condition surveys to inform our approach to asset management, ensuring that our client can evidence DHS compliance.
* Ensure that the risks found in the Housing Health & Safety Rating System (HHSRS) surveys are recorded, monitored, and implemented.
* Through the Regional Surveyors, collect regular stock condition data and update the asset management database.
* Liaise with the Asset Contracts Manager, Asset Delivery Manager and Compliance Manager to collect stock condition data from responsive repair and planned programmes of work to update the asset management database.
* To appoint and manage consultants to carry out regular audits of stock condition data.

Planned programmes of work
* Ensure that all investment requirements align with the development and implementation of the Asset Management Strategy and Business Plan.
* Create short, medium and long term planned and cyclical maintenance programmes of work and budgets.
* Liaise with the Asset Delivery Manager to programme annual planned and cyclical maintenance workstreams.
* Develop programmes of work to deliver our clients environmental and sustainability objectives.
* Ensure that peaks and troughs in investment plans/programmes are smoothed out and all planned maintenance projects are completed within budget.

Reporting
* Develop and produce regular reports on DHS and HHSRS compliance and EPC performance.
* Develop and produce regular reports on stock condition status.
* Develop and provide regular reports on short, medium and long term planned and cyclical maintenance programmes of work.
* Develop and provide ad hoc reports on portfolio management related performance indicators for the Board and Regulator.

Title: Asset Data Manager
Rate: £63,000 Benefits
Location: London (Hybrid)

MMP Consultancy are working with a fantastic public-sector organisation to recruit a Repairs Complaints Officer to work on a temporary contract in London.

We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of reactive maintenance programmes.

Responsibilities:
* Develop positive relationships with tenants and contractors to provide accurate information
* Respond to all enquiries in relation to repairs requests including responding to emergency and urgent maintenance queries
* Compile relevant information to respond to complaints
* Monitor tenant satisfaction, ensuring SLA's are met through complaints handling, surveys
* Provide formal written reports and responses to complaints.
* Minute taking

Ideal Candidate:
* Previous experience of working in building repairs and maintenance ideally in a front-line service
* Effective communicator at all levels, you will be able to work proactively and independently
* Experience of managing, resolving and responding to complaints
* Proficient in the use of Microsoft Office and experience of Housing Management/Repairs databases.