Neighbourhood Housing Officer

MMP Consultancy are looking for an experienced Procurement Officer to work for a Housing Provider in North London on a Permanent basis.

The purpose of procurement is to obtain competitive prices for supplies, delivering the most value for money for the organisation throughout the procurement lifecycle. This must be done within the applicable legislative framework.
A Procurement Officer is a central part of the procurement department, and you'll liaise with key stakeholders to ensure Procurement requirements are understood and comply with internal governance and procurement policies.

Responsibilities:

• Establish and maintain strong relationships with stakeholders to support delivery of Procurement objectives
• Identify and document risks, issues and opportunities.
• Lead assigned sourcing initiatives, which vary in terms of scope and scale.
• Build relationships with key suppliers.
• Adhere to the corporate standards and applicable legislative frameworks, including using the defined sourcing tools and processes in delivery of sourcing initiatives.
• Promote compliance with business processes.
• Support organisation in the preparation and publication of applicable notices (as per Procurement Act 2023) and other applicable legislation.
• Manage procurement systems, as required.

Essential skills:

• Strong communication and interpersonal skills.
• Strong organisational skills
• An appreciation of Procurement Processes and challenges
• Ability to work as part of a team and on own initiative.
• Ability to prioritise a varied workload and work under pressure to meet deadlines while maintaining a high level of accuracy.
• Project Management and problem solving skills.
• Good user-level knowledge of MS Office programmes, particularly Excel and Word

Are you passionate about fostering strong relationships between residents and contractors? We're seeking a proactive and empathetic individual to ensure resident needs are met while maintaining clear communication and coordination across all stakeholders.

If you have experience in resident liaison, excellent communication skills, and a dedication to delivering outstanding customer care, this role is an exciting opportunity to make a meaningful impact on housing services and community engagement.

MMP Consultancy are looking to recruit Resident Liaison Officers to work for a local authority based in South West London.

Pay Rate: £30.99 Per Hour

Responsibilities:

• Effectively liaise between the Council, residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed.
• Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction.
• Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution.
• Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements.
• Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management

Skills & Experience Required:

• Previous experience of working as a Resident Liaison Officer or Coordinator
• Excellent written and interpersonal skills
• Proven experience of delivering excellent customer care
• Experience of handling challenging and complex situations
• An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

MMP Consultancy are looking to recruit a Resident Liaison Officer in Merton. This will be on a temporary ongoing role.

Pay Rate: £25.38 Per Hour


Responsibilities:

• Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed.
• Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction.
• Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution.
• Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements.
• Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management

Skills & Experience Required:

• Previous experience of working as a Resident Liaison Officer or Coordinator
• Excellent written and interpersonal skills
• Proven experience of delivering excellent customer care
• Experience of handling challenging and complex situations
• An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

MMP Consultancy are looking to recruit a Contracts Officer working with a Local Authority in North West London.

Duties:

• To support and co-ordinate the Property Services teams, ensuring that all aspects of the service are delivered within target and compliance with the statutory and regulatory obligations of the Client.
• To provide high levels of technical administrative support, ensuring robust systems are developed and maintained to deliver all aspects of work with information readily available to relevant staff.
• Ensure that a comprehensive and high-quality administrative function is provided to support the Property Services Team, which is effectively and efficiently provided with flexibility to ensure continuity of service delivery.
• Support the maintenance of asset management data and customer/stakeholder engagement for the effective delivery of the investment, repairs, servicing and cyclical programmes.
• Ensure that comprehensive records are maintained and retained to support the monitoring of performance and expenditure.
• Manage all documentation and preparations required to take legal actions to enforce tenancy and leasehold agreements for all Property Services issues including gas forced entries and planned works.
• Manage the entire forced entry process in line with housing and leasehold legislation.
• To work in conjunction with the managers to ensure the work of the Property Services team is carried out in an effective, efficient and economical way, reflecting the requirements of the performance standards to provide best value outcomes to its customers and other stakeholders.
• Manage and monitor the performance and quality of processes and the outputs and outcomes of the Property Services Team and its contractors and consultants, providing regular reports upon the findings.

MMP Consultancy are looking to recruit a Homelessness Prevention Officer on a Temporary basis for a Local Authority based in North West London.

Duties:

• Managing a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis.
• Understanding the complex, multiple needs as well as strengths of those individuals and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing.
• Empowering individuals to find their own solution to their housing crisis, drawing on the assistance provided by the Housing Options Team.
• Create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their personal circumstances and keep the plan under review.
• Carry out all agreed actions in the PHP that the Council is to take in a timely manner and update the plans promptly.
• Helping people to understand the rented housing market, keeping up-to-date with Local Housing Allowance, benefit changes, and opportunities.
• Providing some support for individuals through the resettlement process when moving to a new home.
• Helping tenants with preparing defence forms for section 21 and other relevant court proceedings

MMP Consultancy is seeking a Maintenance Service Manager on behalf of a Private Contractor based across Southeast London and Kent, to oversee maintenance service delivery within NHS Trusts on a permanent basis with a salary of £45,000 per annum plus a £4,872 car allowance.

This role is essential to ensuring the delivery of a high-quality, compliant maintenance service. You will supervise both our in-house team of maintenance operatives and subcontractors, supporting performance, efficiency, and the resolution of maintenance issues. You will act as a key point of contact for operational matters with the client.

Key Responsibilities:

• Supervise a team of maintenance operatives to ensure responsive and efficient handling of reactive and planned maintenance tasks in line with KPIs and SLAs.
• Monitor and ensure the completion of statutory inspections and planned preventative maintenance (PPM) schedules.
• Ensure timely resolution of defects and remedial works, escalating issues where necessary.
• Manage stock of spares and consumables.
• Organise the on-call rota and provide escalation support as required.
• Oversee tools and equipment, ensuring they are safely stored, maintained, and certified.
• Conduct inspections and health & safety audits to ensure high standards of workmanship.
• Represent the company at client meetings and audits and support the Contract Manager with operational planning.
• Supervise subcontractor works and performance.
• Identify opportunities for small works and lifecycle investment.
• Maintain accurate asset registers and manage contract variations.
• Issue and manage Permits to Work in line with the Contractor's HSQ&E procedures.
• Deliver regular toolbox talks and safety briefings.

Requirements:

• Healthcare facilities experience (essential) - either directly with the NHS or through a contractor.
• Experience supervising FM teams and managing operational delivery in a hospital or clinical environment.
• A sound understanding of contract compliance, record keeping, and operational processes.
• Excellent communication skills and the ability to build strong client relationships.
• Competency with IT systems including MS Outlook, Word and Excel.
• A good awareness of health & safety legislation and practices.
• This role would suit an experienced FM Supervisor ready to step up, or an existing Service/Contract Manager with a background in healthcare environments.