MMP Consultancy currently have an opportunity for a Senior Development Manager to join a local authority based in West London. This will be a interim position paying £500p/d Umbrella.

This role will require 1-2 days p/w working in the offices.

ROLE DESCRIPTION

The objective of the Development team is to implement the Assets and Growth Strategy, delivering complex development and regeneration schemes, new housing supply, new community assets including schools and community facilities, deliver capital receipts and new income streams, and manage stakeholder and community relationships.

The primary purpose of this post is to lead on the co-ordination, management and implementation of one or more complex assets and growth projects, ensuring quality, innovation, best practice and efficiency in commissioning and delivery. The post holder will take development from planning approval and transition to pre-construction and delivery, to completion and handover. The post holder will deputise for the Head of Development and provide specialist professional advice and support to Development Managers across the team.

You will need to:

• To act as lead client in complex projects and ensure the successful delivery of mixed tenure schemes in terms of time, cost and quality.

• The key objectives are to create new housing, schools and community facilities, and capital receipts through the delivery of successful planning applications.

• To develop options for the physical development and regeneration of Council sites including large scale new-build housing and mixed-use developments (including schools and community facilities) incorporating high quality design, environmental and community safety standards.

• To procure development and regeneration projects, ensuring the highest standards of design, innovation, sustainability and construction best practice are achieved.

• Manage integrated project teams, including consultants and solicitors, to ensure individual projects are secured and internal procedures and policies are followed.

• Manage projects through the planning process, including negotiation of Section 106 agreements.

• To advise on all aspects of procurement and delivery of new build development, property projects and implementing appropriate procurement and contract strategies, working with clients to define needs to ensure that they meet their business aims and objectives, leading on value planning and risk management exercises.

• To advise on the whole life costs of designing, building, operating, maintaining, decommissioning and, where appropriate, funding new build development programmes.

• To be responsible for delegated budgets, and the planning and control of a programme of projects ensuring that all aspects of cost, time, quality, safety and change control are effectively monitored and managed.

• Regularly visit sites to undertake inspections of works and establish standards of quality on site.

• Maintain the highest standards of health, safety and environmental management, and ensure projects comply with the client's responsibilities under health and safety regulations.

• To lead on project risk management exercises, preparing gateway information as required and alerting senior leadership team to risks to project budget, programme and other projected outputs.

• To prepare and present project plans and reports to a wide variety of audiences as may be required, and report on progress towards project milestones, and physical and financial targets.

• Manage project handover and ensure defect / snag free completion.

• Support the strategy for the closure of defects during defects period and obtain certificate of Making Good Defects within targets set, ensuring that all necessary documentation required is obtained from the project team and shared with the relevant internal client departments.

• Ensure delivery against Homes England, GLA and internal funding requirements, and manage relationships with primary funders.

• Devise and lead project recovery solution and strategies for any problematic or delayed development including recommendations for litigation and claims.

• To liaise with other Council departments to ensure wider corporate objectives are incorporated into option appraisals and development briefs and to develop innovative ways of delivering on Council's Business Plan Objetcives/priorities.

• To supervise consultation with residents on major estate regeneration schemes, school communities and other groups as appropriate in liaison with the consultation and tenant participation teams.

• To performance manage, monitor, and report on progress toward project milestones and physical and financial targets to Senior Managers and elected members.

• To be responsible for development financial modelling and progress through financial and development gateway processes from inception to planning and start on site, and to ensure successful handover of projects during pre-construction to the delivery phase.

• To draft corporate policy papers for consideration by Project Boards and will be required to oversee policy and strategy work-streams, and be capable of presenting at Director level.

• Matrix management responsibility to oversee and coordinate the work of project teams which can include development managers, consultation staff, external consultants, agencies, and developers ensuring compliance with development agreements and agreed development plans.

• Have line management responsibility for one or two team members: this could include Development Managers, Consultation and Engagement Officers, Decant Officers and/or Programme Officers.

• To work in conjunction with the Council's Property Service's Team and external valuation and marketing/sales advisers to maximise the physical and financial benefits accruing to the Council from redevelopment of land and assets.

• To liaise with the Borough's Planning and Legal services on matters of tenancy, planning and development legislation and land law. To ensure that all proposals, and all appointments, comply with national and EU statutory and legislative requirements, and the Council's Standing Orders, Financial Regulations, and other relevant procedures.

• Ensure effective liaison with Residents, Members, Schools and community groups, Housing Management, Needs and Allocations, Housing Repairs, Home Ownership, Schools Property and Contracts, Community and Third sector team, Borough Valuers, Borough Solicitor and internal and external regeneration and funding agencies and partners.

• Serve as a key member of the Growth team advancing the assets and growth strategy and new business development, identifying, and responding to "Growth" opportunities across the Borough on the Council's land and in partnership.

• Post holders are required to work flexibly from Council offices, site, and consultant's offices as necessary. They will be expected to attend evening and weekend meetings as required and to work directly with members, residents and the public in consultation meetings and workshop and exhibition events. They will need to manage conflicting priorities and work to tight deadlines.

ABOUT YOU

Knowledge & Skills:

Equal Opportunities:

• Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace.

Qualifications:

• Essential: A relevant degree in construction, development or regeneration (e.g. Development, Construction Management, Quantity Surveying, Construction Technology, Building Surveying etc.), or, equivalent significant experience and evidence of continuous professional development (at least 5 years)
• Desirable: Membership of a professional body associated with the construction industry (i.e: RICS, CIOB, RIBA etc).

Knowledge & Experience:

• Project management skills for technically complex projects involving and closely impacting upon residents and other stakeholders.
• Procurement skills to deliver new construction of homes and community facilities
• An understanding of how regeneration initiatives can be used to address deprivation, access to services, issues around community safety and cohesion.
• The ability to demonstrate technical knowledge of building procurement, design and construction technology;
• Knowledge of housing strategy issues for London & SE and strong awareness of Health & Safety within the construction industry, CDM regulations and JCT D&B contracts;
• You will have experience of managing the delivery of complex and challenging schemes from inception to completion through to defects;
• You have extensive experience of new scheme procurement including scheme optimisation, single/two stage tendering managing the design process and monitoring scheme progress and programme.
• Experience of new build residential
• Experience of new build non-residential and community assets
• Experience of construction project management
• Experience of managing budgets and cost control
• Experience of co-ordinating and managing project teams

Title: Senior Development Manager

Salary: £500p/d Umbrella

Location: Hammersmith, West London

MMP Consultancy currently have an opportunity for a Development Manager to join a local authority based in West London. This will be a interim position paying £500p/d Umbrella.

This role will require 1-2 days p/w working in the offices.

ROLE DESCRIPTION

The objective of the Development team is to implement the Assets and Growth Strategy, delivering complex development and regeneration schemes, new housing supply, new community assets including schools and community facilities, deliver capital receipts and new income streams, and manage stakeholder and community relationships.

The primary purpose of this post is to lead on the co-ordination, management and implementation of one or more complex assets and growth projects, ensuring quality, innovation, best practice and efficiency in commissioning and delivery. The post holder will take development from planning approval and transition to pre-construction and delivery, to completion and handover. The post holder will deputise for the Head of Development and provide specialist professional advice and support to Development Managers across the team.

You will need to:

• To act as lead client in complex projects and ensure the successful delivery of mixed tenure schemes in terms of time, cost and quality.

• The key objectives are to create new housing, schools and community facilities, and capital receipts through the delivery of successful planning applications.

• To develop options for the physical development and regeneration of Council sites including large scale new-build housing and mixed-use developments (including schools and community facilities) incorporating high quality design, environmental and community safety standards.

• To procure development and regeneration projects, ensuring the highest standards of design, innovation, sustainability and construction best practice are achieved.

• Manage integrated project teams, including consultants and solicitors, to ensure individual projects are secured and internal procedures and policies are followed.

• Manage projects through the planning process, including negotiation of Section 106 agreements.

• To advise on all aspects of procurement and delivery of new build development, property projects and implementing appropriate procurement and contract strategies, working with clients to define needs to ensure that they meet their business aims and objectives, leading on value planning and risk management exercises.

• To advise on the whole life costs of designing, building, operating, maintaining, decommissioning and, where appropriate, funding new build development programmes.

• To be responsible for delegated budgets, and the planning and control of a programme of projects ensuring that all aspects of cost, time, quality, safety and change control are effectively monitored and managed.

• Regularly visit sites to undertake inspections of works and establish standards of quality on site

• To lead on project risk management exercises, preparing gateway information as required and alerting senior leadership team to risks to project budget, programme and other projected outputs.

• To prepare and present project plans and reports to a wide variety of audiences as may be required, and report on progress towards project milestones, and physical and financial targets.

• Manage project handover and ensure defect / snag free completion.

• Support the strategy for the closure of defects during defects period and obtain certificate of Making Good Defects within targets set, ensuring that all necessary documentation required is obtained from the project team and shared with the relevant internal client departments.

• Devise and lead project recovery solution and strategies for any problematic or delayed development including recommendations for litigation and claims.

• To liaise with other Council departments to ensure wider corporate objectives are incorporated into option appraisals and development briefs and to develop innovative ways of delivering on Council's Business Plan Objetcives/priorities.

• To supervise consultation with residents on major estate regeneration schemes, school communities and other groups as appropriate in liaison with the consultation and tenant participation teams.

• To performance manage, monitor, and report on progress toward project milestones and physical and financial targets to Senior Managers and elected members.

• To be responsible for development financial modelling and progress through financial and development gateway processes from inception to planning and start on site, and to ensure successful handover of projects during pre-construction to the delivery phase.

• To draft corporate policy papers for consideration by Project Boards and will be required to oversee policy and strategy work-streams, and be capable of presenting at Director level.

• Matrix management responsibility to oversee and coordinate the work of project teams which can include development managers, consultation staff, external consultants, agencies, and developers ensuring compliance with development agreements and agreed development plans.

• Have line management responsibility for one or two team members: this could include Development Managers, Consultation and Engagement Officers, Decant Officers and/or Programme Officers.

• To work in conjunction with the Council's Property Service's Team and external valuation and marketing/sales advisers to maximise the physical and financial benefits accruing to the Council from redevelopment of land and assets.

• Ensure effective liaison with Residents, Members, Schools and community groups, Housing Management, Needs and Allocations, Housing Repairs, Home Ownership, Schools Property and Contracts, Community and Third sector team, Borough Valuers, Borough Solicitor and internal and external regeneration and funding agencies and partners.

• Generally, to develop and maintain ongoing partnerships and take a flexible approach to meeting outcomes and empowering colleagues.

• Post holders are required to work flexibly from Council offices, site, and consultant's offices as necessary. They will be expected to attend evening and weekend meetings as required and to work directly with members, residents and the public in consultation meetings and workshop and exhibition events. They will need to manage conflicting priorities and work to tight deadlines.

ABOUT YOU

Knowledge & Skills:

Equal Opportunities:

• Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace.

Qualifications:

• Essential: A relevant degree in construction, development or regeneration (e.g. Development, Construction Management, Quantity Surveying, Construction Technology, Building Surveying etc.), or, equivalent significant experience and evidence of continuous professional development (at least 5 years)
• Desirable: Membership of a professional body associated with the construction industry (i.e: RICS, CIOB, RIBA etc).

Knowledge & Experience:

• Project management skills for technically complex projects involving and closely impacting upon residents and other stakeholders.
• Procurement skills to deliver new construction of homes and community facilities
• An understanding of how regeneration initiatives can be used to address deprivation, access to services, issues around community safety and cohesion.
• The ability to demonstrate technical knowledge of building procurement, design and construction technology;
• Knowledge of housing strategy issues for London & SE and strong awareness of Health & Safety within the construction industry, CDM regulations and JCT D&B contracts;
• You will have experience of managing the delivery of complex and challenging schemes from inception to completion through to defects;
• You have extensive experience of new scheme procurement including scheme optimisation, single/two stage tendering managing the design process and monitoring scheme progress and programme.
• Experience of new build residential
• Experience of new build non-residential and community assets
• Experience of construction project management
• Experience of managing budgets and cost control
• Experience of co-ordinating and managing project teams

Personal Qualities:

• Strong negotiation skills applicable at various stages of a project.
• Organisation and Management skills to lead a multi-disciplinary team of employees and independent contractors/consultants on technically complex projects
• Ability to build effective relationships with a wide range of stakeholders.
• Ability to manage dynamic and pressurised working environment with challenging deadlines.
• Excellent communication skills across a wide range of audiences.

Title: Development Manager

Salary: £500p/d Umbrella

Location: Hammersmith, West London

Join Us Today!

If you're ready to embark on a fulfilling journey with the NHS Trust as a Cleaner, we're excited to welcome you aboard. Make a difference while enjoying competitive pay and a supportive team. Apply now to seize this incredible opportunity!

Please see below the shift pattern:

7-15.00

15.00 -19.00

7.30-15.30

15.00 -19.00

MMP Consultancy currently have an opportunity for a Fire Safety Surveyor to join a local authority based in Hammersmith, West London. This will be a interim position paying £351.56p/d Umbrella.

Job Purpose:

To provide fire safety surveying expertise, support and advice to ensure my clients housing stock is inspected, managed and maintained in accordance with the Regulatory Reform (Fire Safety) Order 2005 and any other appropriate Health and Safety Legislation.

Key Duties:

• Provide specialist professional and technical advice and reports on all matters within the functionality of the service, including undertaking the role of professional or expert witness at hearings, adjudications and legal proceedings etc.
• Undertake and produce Fire Risk Assessments (FRAs) for my clients housing stock and tenant meeting rooms, identifying all fire related risks and raise orders to repair and maintenance contractors to remedy risks and rectify identified minor breaches.
• Prepare a programme of FRA inspections in accordance with the regulatory reform order taking account of appropriate risk of different stock archetypes.
• Undertake desk top reviews of Fire Risk assessments at planned intervals as per policy requirements
• Undertake quality assurance of specialist contractors undertaking FRA's
• Monitor Repairs and Maintenance contractor's work, inspect completed works and ensure standards are to the highest quality. Follow up unacceptable performance with contractors to ensure issues are remedied.
• Identify technical solutions and develop planned programmes of Fire Safety Works in accordance with the Asset Management Strategy.
• Prepare specifications of works for one off projects as required to ensure that my client is fully compliant with current statutory Health & Safety and Fire regulations.
• Work closely with the Planned and Capital Team and post inspect quality of work undertaken during planned programmes.
• Undertake regular random inspections within the housing stock to ensure that fire safety signage and communal areas are free of rubbish or tenants possessions.
• Work with the London Fire Brigade's inspector responsible for auditing Fire Risk Assessments. Undertake joint inspections on selected buildings, identify remedies, monitor works and produce reports on the results to the Health and Safety Manager.
• Deal with enforcement notices issued by the London Fire Brigade, organising remedial works and prepare formal responses to the fire brigade.
• Provide advice to and audit/inspect repair and maintenance contractor's works so that approved materials and products are used across the stock.
• Provide advice and training to Repair and Maintenance contractors to ensure that necessary compartmentalisation works are identified and undertaken during voids
• Provide advice and training to colleagues in HRD and other housing management partners on Fire Safety Management
• Prepare and give presentations to tenants and leaseholders on fire safety and prepare articles and advice on fire safety for inclusion within HRD's resident's newsletters.
• Meet with vulnerable tenants to provide them with advice on fire safety.
• Assist the Health and Safety manager in developing, reviewing and maintaining Fire Safety strategies, policies and a HRD Fire Safety database.
• Ensure that Fire Information boxes contain up to date information.
• Prepare reports on fire safety as and when required.
• Prioritise and deal with all customer complaints and members enquiries in accordance with the Council's timescales and standards and aim to resolve them to the customer's satisfaction.
• Build and maintain effective and productive working relationships with internal and external stakeholders.
• Maintain own up to date knowledge of legislation, advances in technology and best practice relating to the functionality of this post and ensure that it is translated into action.
• Contribute to the development of policy, practice, procedures and service planning for Asset Management and Property Services and participate in projects, working groups, service developments, audits and reviews as directed.
• Carry out other duties commensurate with their grade and directed by manager.
• Keep up to date with all changes in building regulations, policies and best practice, research new building products and ensure we are compliant with legislation and good practice.
• The role holder will be required to work closely and proactively with service managers across the Economy identifying fire safety requirements and advising on how to meet those requirements.

Title: Fire Safety Surveyor

Salary: £351.56p/d Umbrella

Location: Hammersmith, West London

Summary: Join our Capital, Estates and Facilities team as a Painter and Decorator within the NHS in West London. Your role includes painting and decorating various building elements, maintenance support, and teamwork.The role will be working a minimum of 37.5 hours per week, earning £18 per hour.

Responsibilities:

* Perform painting and decorating tasks both internally and externally across London Sites.
* Ensure the safe use of PPEs, ladders, scaffolding, and other height equipment.
* Identify, prepare, and decorate building elements using paint, wallpaper, and other finishes following safety protocols.
* Measure surface areas to determine material requirements and manage workloads.
* Perform tasks such as brickwork repair, mortar work, and damp proofing.
* Travel between London sites as needed.
* Possess in-depth knowledge of trade tools and products..
* Work overtime and occasional unsociable hours as requested.
* Comply with Health and Safety regulations and maintain a safe environment.
* Perform minor new works as required.

Requirement:

* Training in Painting and Decorating or experience.
* General knowledge and high standards in your field of experience.
* Able to support trade staff when needed.
* Team player.
* Self-motivated and capable of working with minimal supervision.

If you are interested, kindly submit your application now. Even if your application is not successful this time, you can still register for potential future opportunities. Please note that if you do not receive a response within 10 working days, your application has not been successful on this occasion and feedback may not be provided.

We are seeking a skilled Carpenter to join the Estates Maintenance Department for the NHS within the area. Duration is 6 months subject to extension. You will be working 37.5 per week with over time available. The role is paying £22 per hour plus inflated rates for weekends and bank holidays.

Responsibilities:
* Installation and maintenance of fire doors
* Installation and repairs of door locks/Hinges
* Repair and installation of cupboards and other furniture
* Kitchen work tops
* Joinery

Requirements:
* 3 years of relevant experience.
* NVQ Level 2 or equivalent
* Proficiency in carpentry and internal & external building fabrics.
* Ability to manage small projects.

If you are interested in this opportunity, please apply now. We regularly recruit for carpenters, so even if this role is not suitable for you, we encourage you to register with us to be notified of future opportunities.

Please note that if you do not receive a response within 10 working days of your application, it is possible that your application has not been successful. Unfortunately, we are unable to provide feedback on every application.

Join our Estates Maintenance team as a Electrician within the NHS West London Hospital. Your primary focus will revolve around working with Electrical systems, ensuring strict safety compliance, and contributing your technical expertise. This role requires of a minimum of 37.5 hours per week, offering a rate of £24 per hour (Umbrella) with overtime and the duration being 6 months on going!

Responsibilities:

* Ensure compliance with Electrical standards.
* Performs duties/tasks in building services engineering including installation.
* Maintenance, calibration, testing and repair on the full range of Electrical engineering and building
Estates and Hospital equipment/services
* Demonstrates problem solving skills and fault diagnosis.
* Diagnose and repair Electrical faults.
* Maintaining Emergency systems such as lighting, smoke, fire alarms.
* Manage on-site contractors.
* Perform reactive, routine, and preventative maintenance and testing.
* Maintain records and conduct repairs.
* Work in various environments, including unsociable hours.
* Participate in the on-call system.

Qualifications and Skills:

* 18th Edition.
* City & Guilds certificate / NVQ
* Relevant experience.
* Minimum 3 years in Electrical services.

If you are interested, kindly submit your application now. Even if your application is not successful this time, you can still register for potential future opportunities. Please note that if you do not receive a response within 10 working days, your application has not been successful on this occasion and feedback may not be provided.

MMP Consultancy are looking to recruit a Customer Resolution Officer on a temporary basis working for a local authority based in Hammersmith.

This will be a temporary position paying £26.83 per hour Umbrella.

Responsibilities:

* Deliver an effective, complaints, enquiries and compliments management service which ensures service standards are met.
* Providing information to the corporate complaints service relating to Freedom of Information enquiries, Ombudsman cases and Subject Access Requests in accordance with the Council's policy and procedures.
* Proactively assist staff across The Economy and other departments to resolve issues efficiently to ensure performance targets are met and prevent complaints from being escalated.
* Contribute to performance reports and promote learning from complaints and enquiries to facilitate continuous service improvements.
* Monitor and track multi complex complaints, enquiries and specialist investigations, and follow up works through to completion, liaising with contractors, and other internal departments.
* Work collaboratively with internal and external parties including elected members, managers and contractors, and providing regular feedback to residents to ensure consistent practices operate across the directorate.
* Co-ordinate and facilitate consultation with customers in relation to involving them in reviewing and improving services.

Experience required:

* Significant experience investigating and responding to Customer Complaints
* Present previous experience of working within Social Housing or Local Government
* Experience of handling challenging and complex situations
* An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

Title: Customer Resolution Officer
Location: Hammersmith
Salary: £26.83 Umbrella

Join a newly established Estates Maintenance team, as a Mechanical Fitter within the West London Hospital (St'Bernards). Your role includes maintaining mechanical systems, ensuring safety compliance, and providing technical expertise. The role will be working a minimum of 37.5 hours per week, earning £23 per hour(Umbrella) plus O/T / 6 Months work on going.

Responsibilities:
* Ensure compliance with safety standards (HTM03-01, Gas Safety Regulations).
* Maintain safety systems and practices.
* Operate building management systems.
* Diagnose and repair mechanical faults.
* Manage planned maintenance systems.
* Manage on-site contractors.
* Perform reactive, routine, and preventative maintenance.
* Maintain records and conduct repairs.
* Work in various environments, including unsociable hours.

Qualifications and Skills:

* Relevant experience.
* City & Guilds certificate or NVQ Level 3.
* Health & Safety knowledge.
* Minimum 3 years in mechanical/gas installations.

If you are interested, kindly submit your application now. Even if your application is not successful this time, you can still register for potential future opportunities. Please note that if you do not receive a response within 10 working days, your application has not been successful on this occasion and feedback may not be provided.

MMP Consultancy currently have an opportunity for a Visiting Housing Assistant to join a local authority based in Hammersmith.

Looking for a team of Housing Support Individuals to carry out home visits within the borough, to work from a scripted check list and will also require strong IT skills. Please note this role will be entirely field based.

This will be a temporary position paying £22.17 per hour Umbrella.

Role Purpose:

* Provide a high-quality support service to the tenancy management teams in all aspects of housing management.
* Assisting the tenancy management teams with a range of housing management functions including estate inspections, tenancy audits, progressing fire risk assessment recommendations, tenancy verification checks, ASB management, management of sheds, and maintaining EDMS for the team.
* Provide a customer focused reception service to all visitors, which ensures that the majority of a wide range of enquiries are resolved at the first point of contact, or if appropriate, residents are connected with other services and agencies.
* Attend home visits, meetings and events as required. Some of these may be outside of normal working hours
* Give advice on tenancy change applications and ensure that the correct paperwork and supporting documentation is completed for assessment by the housing officer.
* Assist with preparing for the sign up of new tenants when required. This includes ensuring that sign up packs are made available in advance and contain all relevant information.
* Use a number of databases and IT systems to retrieve and record information. Ensuring Iworld and EDMS are accurate and updated with tenancy details and records.
* To help to plan, coordinate and record actions from a programme of tenancy audits
* Assist in the introduction of new tenants to their homes, conducting viewings, sign ups and new tenant where required.
* Respond promptly and appropriately to customers email and telephone enquires in line with standards

Skills & Abilities:

* Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace
* Evidence of a clear understanding of customer services and an ability to demonstrate commitment to continuous improvement. Ability to use information and communications technology to maintain up to date information and retrieve information quickly and accurately to help customers.
* Track record of success working in a customer facing service and dealing sensitively and effectively with customer issues.

Title: Visiting Housing Assistant
Salary: £22.17 Umbrella
Location: Hammersmith

MMP Consultancy currently have an opportunity for a Senior Allocations & Lettings Office to join a local authority based in Hammersmith.

To manage the provision of social housing in accordance with the councils policies and procedures and relevant Government legislation. E.g homelessness code of guidance, housing allocation scheme etc.

This will be a temporary position paying £30.51 per hour Umbrella.

Role Purpose:

* Maintain a detailed knowledge of relevant legislation and Council policy in relation to the statutory provision of social housing. To operate within relevant Codes of Guidance, statutory guidance, council policy and housing legislation.
* Help deliver on all key performance and service standard indicators for letting Council and Registered Providers stock. To ensure standards are maintained to meet void turnaround targets to minimise lost revenue of rent. Actively work in partnership with the voids section to achieve this as well as identifying new initiatives to help reduce void turnaround times.
* Responsible for managing and responding to Members' enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures and initiate correspondence and written and verbal briefings and reports for senior management, solicitors, and other statutory and non-statutory agencies
* Ensure close liaisons with our partner Registered Providers (RP) in relation to nomination requests for their stock, ensuring the terms of the deed of nomination agreement and the council allocation policy are always adhered to.
* Maintain a working knowledge of the Housing Act 1996 VI and the Councils Allocation Policy as well as an awareness of the Homelessness act 2002 (as amended) in relation to managing staff responsible for the allocation and suitability review of accommodation.
* Responsible for ensuring that officers update the authority's IT Housing Systems, ensuring all details are correct and accurate records and the legal obligations for both landlord and tenant can be met.
* Produce & provide required data to evidence performance against key performance indicators, including financial recording and submitting financial returns.
* Assist colleagues meet the Council's obligations with emergency housing decants and transfers.
* Offer advice, guidance, and support to residents, with regards to potential housing options, temporary accommodation and social housing

Skills & Abilities:

* Demonstrate an understanding of and commitment to Council policies in relation to
* Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace.
* Evidence of success in promoting equal opportunities through innovative, integrated and client/community focussed service provision, particularly in relation to vulnerable people
* Educated to GCSE 'A' Level, or NVQ Level, or having equivalent experience of working in a housing or property management environment.
* An understanding and knowledge of housing and other relevant legislation and regulatory frameworks within housing, especially in the context of the statutory provision of accommodation
* Experience of managing and supporting officers to deliver allocations and lettings responsive service.

Title: Senior Allocations & Lettings Officer
Salary: £30.51 Umbrella
Location: Hammersmith

Join our Estates Maintenance team as a skilled Electrician within NHS West London area. Your role includes working and testing with Electrical systems, ensuring safety compliance, and providing technical expertise. The role will be working a minimum of 37.5 hours per week, earning £24 per hours (Umbrella)

Responsibilities:
* Ensure compliance with Electrical standards.
* Performs duties/tasks in building services engineering including installation.
* Maintenance, calibration, testing and repair on the full range of Electrical engineering and building
Estates and Hospital equipment/services
* Demonstrates problem solving skills and fault diagnosis.
* Diagnose and repair Electrical faults.
* Maintaining Emergency systems such as lighting, smoke, fire alarms.
* Manage on-site contractors.
* Perform reactive, routine, and preventative maintenance and testing.
* Maintain records and conduct repairs.
* Work in various environments, including unsociable hours.
* Participate in the on-call system.

Qualifications and Skills:

* Relevant experience.
* City & Guilds certificate or NVQ Level 3 / 2391 (advantageous)
* Health & Safety knowledge.
* Minimum 3 years in Electrical services.

If you are interested, kindly submit your application now. Even if your application is not successful this time, you can still register for potential future opportunities. Please note that if you do not receive a response within 10 working days, your application has not been successful on this occasion and feedback may not be provided.