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Estates Regional Supervisor

Up to £41000.00 per annum
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Divisional Director – Maintenance & Trades

Emily McBride

Job Description

Job Title: Estates Services Supervisor
Location: North West London



About the Role:
We are seeking a highly motivated and proactive individual to join our team as a Estates Services Supervisor. This is an exciting opportunity to manage and oversee the delivery and performance of a range of services in our communal open spaces, playgrounds, and residential blocks. The ideal candidate will ensure the effective delivery of grounds maintenance, arboriculture, caretaking, and cleaning services while maintaining a focus on quality, customer satisfaction, and compliance with health and safety standards.
Key Responsibilities:

  • Supervise the delivery and performance of grounds maintenance, arboriculture, caretaking, and cleaning services.
  • Manage the execution of service level agreements (SLAs) and programmes of work to meet contractual obligations.
  • Ensure compliance with health and safety regulations, waste disposal laws, and environmental policies.
  • Achieve high standards of quality and value for money in the services provided.
  • Maintain a high level of customer satisfaction through direct interaction and problem resolution.
  • Manage and motivate teams on-site, leading by example and ensuring performance targets are met.
  • Act as the point of contact for external suppliers and oversee their performance.
  • Split your time between community engagement (working directly with the team in the field) and administrative duties (handling meetings, reports, and documentation via laptop).

Key Skills and Experience:

  • Previous supervisory experience is ideal, but not essential; we will support you to develop your leadership skills.
  • Strong communication and interpersonal skills, with the ability to motivate and coach teams effectively.
  • Experience in managing service delivery to tight deadlines while maintaining high-quality standards.
  • A good understanding of health and safety legislation, waste disposal laws, and environmental policies.
  • Proven experience working with customers at all levels, providing excellent service and handling issues.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong organizational and time-management skills, with the ability to prioritize tasks efficiently.

Additional Information:

  • A company vehicle is provided for work-related travel.
  • This role is likely to be part field-based and part office-based (administration).
  • The position is suited to candidates based in the London area, though the patch extends into Surrey and Sussex
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list Mechanical and Electrical Manager

Up to £50000 per annum

Job Title: Mechanical and Electrical Manager
Salary: £50,000
Location: East London (Hybrid)

MMP Consultancy is currently looking for a new Mechanical and Electrical Manager to join their team, this would be a permanent opportunity paying £50,000 Benefits

Job purpose
This key role will help ensure the Group continues to meet its obligations for mechanical and electrical standards as part of its building safety obligations and keep residents safe.

Reporting to the Planned and Cyclical Programme Manager, develop and deliver mechanical and electrical works programmes as part of the Group 5 Year Investment Plan.

To manage procurement, contract management and delivery of all mechanical and electrical programmes as required, either through direct management of contractors or through specialist consultants

As part of delivery of works, ensure all building safety compliance, statutory and regulatory obligations are picked up and addressed.
Mechanical and Electrical Manager
Planned and Cyclical Programme Manager

To ensure the Group's asset management and compliance databases in relation to mechanical and electrical programmes are maintained and ad hoc property surveys are undertaken and recorded.

To manage all mechanical and electrical servicing and inspection programmes and follow-up works, ensuring effective contract management and administration, quality assurance of both works and certification including a sample check and post-inspection programme.

To manage all mechanical and electrical contractors and contracts ensuring best practice in contract management and a clear procurement strategy in place going forward.

To provide advice and assistance to the Head of Property and or Property Managers on mechanical and electrical matters as may arise from cyclical or responsive maintenance works.

To work as part of the Property and Places Team to ensure the service provides a high-quality property management service that meets all statutory and regulatory obligations and achieves high levels of resident satisfaction.

To prepare reports, programme and cash-flow forecasts for internal meetings, and work with the Planned and Cyclical Manager to support the preparation of reports for Board Committees and Board commensurate with the duties and responsibilities of the role.

To be an ambassador for The Group and demonstrate the values of the organisation both internally and to external stakeholders.

Staff Management
None

Work as part of the Planned and Cyclical Team to help set and manage budgets for the planned and cyclical programmes whilst at all times ensuring value for money for the Group.

Prepare, maintain and present any regular financial reporting e.g. programme trackers to management team meetings as required.
General - Line Managers

Staff benefits:
We offer a range of staff benefits as part of our employment package:
*25 days holiday entitlement pa plus public holidays
*Contributory pension scheme through Scottish Widows
*Free membership and use of our gyms and wellness facilities
*Casual car allowance for certain posts where applicable
*Wellbeing initiatives for staff
*Health Cash Plan (being finalised)
*Professional development and training opportunities

list Resident Liaison Officer

£23.34 - £30.99 per hour

Are you passionate about fostering strong relationships between residents and contractors? We're seeking a proactive and empathetic individual to ensure resident needs are met while maintaining clear communication and coordination across all stakeholders.

If you have experience in resident liaison, excellent communication skills, and a dedication to delivering outstanding customer care, this role is an exciting opportunity to make a meaningful impact on housing services and community engagement.

MMP Consultancy are looking to recruit Resident Liaison Officers to work for a local authority based in South West London.

Pay Rate: £30.99 Per Hour

Responsibilities:

  • Effectively liaise between the Council, residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed.
  • Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction.
  • Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution.
  • Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements.
  • Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management


Skills & Experience Required:

  • Previous experience of working as a Resident Liaison Officer or Coordinator
  • Excellent written and interpersonal skills
  • Proven experience of delivering excellent customer care
  • Experience of handling challenging and complex situations
  • An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales



Multi Trade Carpenter

Up to £21.40 per hour Van & Fuel card

A new opportunity has arisen to work for a Social Housing Contractor for a Multi Trade Carpenter on a temp to perm basis. The successful Multi Trade Carpenter will be required to work within social housing properties completing property maintenance in North West London and surrounding areas. You will be paid £21.40 per hour (CIS) with an van and fuel card supplied.

Working hours: 42.5 hours per week - Mon-Fri 8:00am til 17:00pm

Pay Rate:

  • £21.40 p/h (CIS)

Multi Trade Carpenter Skills required:

  • Carpentry
  • Basic Plumbing
  • Flooring
  • Basic Plastering and tiling
  • Fault finding and ensuring satisfactory fault rectification
  • UPVC repairs and maintenance
  • Double glazed unit replacement
  • Carpentry such as kitchen repairs, hanging doors etc
  • Use of a PDA to manage and record daily work.

Qualifications Required:

  • Standard DBS Check
  • Relevant trade qualification e.g city & guilds or NVQ