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Olivia Crush Recruitment Consultant – Social Housing & Operational Support
Job Description
MMP Consultancy are looking to recruit to an Housing Options Officer join a fantastic Local Authority Association based in Surrey on a temporary hybrid contract.
To deliver all aspects of the Councils statutory homelessness duties, from processing homeless applications, providing advice, handling temporary accommodation placements, to discharging housing duty.
This will be a temporary role paying £30.00 an hour.
Duties:
* The knowledge and experience to successfully fulfil the responsibilities of the role
* An excellent understanding of the relevant legislation and statutory duties
* Excellent verbal and written communication skills
* A proven track record of working with other services and professional organisations to support
* customers and achieve positive outcomes
* To participate actively as a member of the Housing Options Team to:
* Provide comprehensive housing advice to the public to prevent homelessness where possible, enable customers to make informed decisions based on an understanding of the options available to them and to maximise the use of good quality housing across all tenures.
* Implement all aspects of the Council's statutory homelessness duties including processing homeless applications made under Part VII of the Housing Act 1996, Homelessness Reduction Act 2017 and discharging any subsequent duties.
Skills & Abilities
* Excellent interviewing skills to extract relevant information and complete accurate assessments
* Able to manage a caseload and meet deadlines
* Excellent negotiating skills with varied parties, including partner agencies and internal colleagues
* Excellent written skills to produce detailed, accurate and detailed reports and letters to the public and other professionals
* Ability to be pro-active and creative in preventing homelessness and resolving complex situations.
* Excellent numeracy skills
* Excellent communication skills at all levels
* Able to work on own initiative
* Be confident and competent with standard IT packages
* Proven decision-making skills
* Ability to learn and understand complex legislative requirements and statutory duties.
* Detailed and extensive knowledge of the current legislation and duties owed to persons by the
* Council under Parts VI and VII of the Housing Act 1996, Homelessness Act 2002, Homelessness
* Reduction Act 2017, Localism Act 2011 and its application.
* Detailed and extensive knowledge of the current Code of Guidance for Local Authorities,
Relevant Case Law and its application.
Title: Housing Options Officer
Location: Crawley
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