MMP Consultancy are looking to recruit a Senior Business Support Officer on a temporary basis working for a housing association based in Croydon.

To maintain office services by organising office operations and procedures. Work collaboratively with staff and management to ensure requirements are met and the office flows efficiently. Manage the reception area and service ensuring customer needs are met including second support cover on Reception.

This will be a temporary position paying £27.66 per hour Umbrella.

Responsibilities:

* To take the lead in running the office by planning, implementing, and maintaining systems and processes:
* Ensure the office is well organised and provides a safe working environment for employees and volunteers (including general monitoring of cleanliness and tidiness and responding in a timely manner to any issues which arise). Co-ordinate office cleaning/ clear outs in liaison with the Business Support Manager, dealing with correct usage of office filing/ space.
* Liaise with suppliers and research the procurement of goods and services and ensure the provision of office materials and equipment. Ensure working relationships are maintained. Review contracts regularly under the supervision of the Business Support Manager to ensure the organisation is regularly reviewing efficiencies.
* Organise the office archiving, overseeing the process and related administration. Manage and implement any changes working collaboratively with staff and management.
* To manage the environmental policy and procedure ensuring responsibilities are met.
* Improve efficiency of company recycling, minimise waste.
* Continuous improvement and encourage investment from all employees and suppliers
* To manage the Reception function, overseeing the staff and service and ensuring it meets the needs of the organisation.
* To manage the Receptionist and act as cover - being the first point of contact for customers & external organisations on our head office reception desk, ensuring effective liaison with internal and external colleagues.
* Be responsible for answering telephone enquiries, providing as much accurate information as possible.
* Meeting and greeting customers & guests following the relevant health and safety procedures.
* Keeping our IT systems up to date, leaving accurate information for others, helping to achieve targets and ultimately contributing to continuous improvement in customer satisfaction.
* Oversee and manage (under the supervision of the Business Support Manager) the corporate H&S requirements ensuring our staff are safe and risk is managed effectively.
* Manage the caution and awareness register including organising and attending the caution panel meetings and related administration to ensure all parties are made aware of changes
* Manage accidents and incidents internally (staff and guests) and externally (residents), conducting investigations, ensuring that actions are completed, producing reports and attending the Health and Safety Committee meetings.

Experience required:

* At least 2 years' experience in an Office Management/Facilities role
* Demonstrate experience and ability to deliver Office solutions across a broad range of areas including management of: contracts, supplies, equipment, record
* Strong planning, organisational and time management skills, including the ability to progress numerous initiatives and actions simultaneously, prioritise work under pressure and complete within deadlines.
* Able to use own initiative and communicate decisions in an efficient, friendly and professional manner.
* Supports and co-operates fully with colleagues to meet current and future business needs and to promote collaboration.
* Ability to work under pressure and within changing priorities.

Title: Senior Business Support Officer
Location: Croydon
Salary: £27.66 Umbrella

MMP Consultancy are looking to recruit a Senior Property Services Officer (Repairs) on a temporary basis working for a housing association based in Croydon.

To work alongside the Asset Manager on the development and continuous improvement of all aspects of the property service teams repairs & maintenance function.

This will be a temporary position paying £30.74 per hour Umbrella.

Responsibilities:

* Provide a high quality, efficient, effective, and compliant office management administration service for the repairs function of the property services team.
* Monitor repairs contracts and contractors' data daily to ensure the delivery of excellent services that demonstrates that both quality and value for money is being delivered.
* Ensure WIP is managed to deliver SLA's to customers.
* To ensure robust contractor performance management which includes leading on meetings such as the high-profile jobs meeting and the Jeopardy and overdue jobs review meeting each week.
* Develop, implement, and manage robust administrative and clerical procedures including but not limited to contract administration, internal administration, invoicing, budget management, and data management.
* Develop, implement, and manage effective liaison with residents and contractors through various forums to assist the Asset Manager in delivering services that are designed against resident demand and meet departmental targets.
* Ensure that data entry for the Housing Management system, compliancy databases and asset database is accurate and timely so that records are fully maintained and constantly up to date.
* Review, interpret and challenge technical information supplied by third parties.
* Attend contract meetings and where required produce accurate and technical minutes.
* Audit, understand and interpret contractors' invoices ensuring charges are accurate and manage invoice disputes when they arise to ensure that the organisation is delivering value for money (VFM) and complying with corporate payment terms.
* Authorisation of invoices in accordance with standing orders and budgets, including service chargeable costs.
* Develop and maintain excellent file management of paper based and electronic systems and ensure property data is regularly and routinely input into the Property Services electronic database including but not limited to emails, contractor reports, quotes, and meeting notes.
* To plan the aims, objectives and priorities of the work area and communicate/delegate these effectively
* Provide excellent leadership by helping, motivating, and developing the team to deliver and perform to a high standard.
* To provide clear guidance, instruction, advice or coaching for team members.
* To manage, report and monitor team and individual performance, adhering to procedure for one-to-one reviews and appraisals.


Experience required:

* Proven track record and a minimum of 3 years' experience in a similar repairs and maintenance role
* Excellent customer services skills with experience of efficiently and effectively handling customer enquiries and complaints either verbally, written (inc. email) or face to face. (A/I)
* Experienced in delivering the successful contract management of responsive repairs contracts.
* Knowledge of the statutory requirements for a property services team operating in the social housing sector
* A good level of knowledge of building systems, construction practices, related code/legislative requirements, and contract administration
* Knowledge of landlord's compliancy requirements and processes regarding Asbestos, Electrical, Gas Safety, Water Hygiene
* Able to interpret and understand building services reports and data
* Minimum 4 GCSEs Grade A-C or equivalent including English and Mathematics
* Good IT skills including but not limited to Excel, Word, Power Point, MS Projects, MS Reports and Asset Management Databases such as Estate Pro
* Good standard of numeracy and literacy

Title: Senior Property Services Officer (Repairs)
Location: Croydon
Salary: £30.74 Umbrella

MMP Consultancy are looking to recruit a Neighbourhood Services Officer on a temporary basis working for a housing association based in Croydon.

To work as part of Neighbourhood Services to deliver an effective housing management service for our customer, in liaison with external agencies, partners and contractors.

This will be a temporary position paying £25.88 per hour Umbrella.

Responsibilities:

* Directly responsible for a defined multi-tenure patch providing an effective housing management service to our customers with excellent customer service.
* Responsible for keeping accurate records on the housing management services relating to this role, individual tenants and properties, and effective use of the electronic and file management systems in use.
* Responsible for the management of voids properties, including void inspections, organising and attending evictions, assessing nominations, sign ups, successful benefit applications, settling in visits, completion of relevant paperwork and working closely with the Neighbourhood Administrator and Income Recovery Officer to ensure all new tenancies start and are sustained successfully.
* Assist with the smooth delivery of any growth plans such as new build and stock transfers, including liaison with residents, partners, external organisations, developers, and colleagues. Attending site meetings or consultation meetings as appropriate and helping to embed new schemes.
* Manage a patch that includes different tenures and tenancies. Including social and affordable rent, starter, assured and fixed tenancies, contract managed stock for other RPs, shared ownership and leaseholders. To oversee any management agreements with other RPs where there are jointly shared sites.
* Ensuring close liaison with the Income Team, providing assistance when required on rent collection and arrears management, carried out in line with policy and procedure with effective recording of all stages electronically and on file. Promoting social and financial inclusion support services, working with the Welfare and Debt Advisor and external partners and agencies to ensure effective tenancy sustainment and help on issues arising from Welfare Reform and cost of living changes. On occasions to prepare court papers and present these at court
* Work as part of the Neighbourhood Services team to deliver services to all customers and provide assistance and cover as necessary. Ensuring representation at meetings and forums. Working with external partners or agencies and colleagues within and to ensure effective liaison and partnership working.
* Enforce tenancy agreements and take necessary actions where tenants breach their agreements in line with policy and procedure. To include fraud prevention and carry out tenancy audits and in liaison with external organisations or bodies.
* Deal effectively with reports of anti-social behaviour, working closely and jointly with external partners and agencies, monitoring cases to conclusion. As necessary to prepare evidence for legal processes and provide victim liaison.

Experience required:

* Experience of working in housing or social care environment
* Knowledge of the issues that affect social housing
* Understanding of allocation and void processes
* Understanding of implementing good housing management and estate management practices including health and safety compliance
* Understanding the different tenures and rent models that exist
* Knowledge of housing fraud, legislation, investigation and partnership working
* General understanding of rent arrears processes and legal processes for all tenancy breaches

Title: Neighbourhood Services Officer
Location: Croydon
Salary: £25.88 Umbrella

MMP Consultancy are looking to recruit a Housing Repairs Advisor on a temporary basis working for a local authority based in East Devon.

To be the first point of contact for housing customers ensuring a prompt and comprehensive response to enquiries by telephone, online, email, text or by letter.

This will be a temporary position paying £17.49 per hour Umbrella.

Responsibilities:

* Receive, resolve and respond in timely and courteous way to all enquiries by telephone, e-mail and in person from all sources and liaise with colleagues and other Directorates to resolve issues when required.
* Take responsibility for owning all enquiries and resolve most issues without recourse to other Housing staff. Apply 80:20 principles.
* Provide housing advice and assistance to tenants, staff and outside agencies when required.
* Maintain property records and personal data on our housing system and ensure all correspondence, forms and documents are scanned, labelled and filed correctly through EDMS. Retrieve and provide files/documents/data when required.
* Provide administrative support to housing colleagues; team meetings and service review groups, including word processing, data analysis, mail merge, spreadsheets and inputting and maintaining records on our housing database
* Provide housing staff with stationery requirements and maintain stocks of leaflets and ensure the reception area information is maintained at all times.
* Manage Housing staff electronic diaries and where necessary make appointments for staff to visit tenants or attend site meetings.
* Encourage self service and online transaction to all customers.
* Deal with all Housing email and online enquiries and applications for housing service.
* Advise and assist applicants to register for housing through Devon Home Choice online and help them maintain their housing application. Assist with resetting passwords, preparing and sending banding letters, and housing application renewals and reviews.
* Advise and assist applicants to register with Homeswapper for a mutual exchange and undertake the administration of mutual exchanges.

Experience required:

* Good all round education to GCSE level including Maths and English
* Knowledge of Housing services
* An understanding of current issues in local government
* A good level of literacy, including computer skills. Must be able to use Microsoft products
* Ability to work on own initiative as well as part of a team
* Accuracy and attention to detail, particularly when working in a busy office with constant interruptions

Title: Housing Repairs Advisor
Location: Hammersmith
Salary: £17.49 per hour Umbrella

MMP Consultancy are looking to recruit a Customer Resolution Officer on a temporary basis working for a local authority based in Hammersmith.

This will be a temporary position paying £26.83 per hour Umbrella.

Responsibilities:

* Deliver an effective, complaints, enquiries and compliments management service which ensures service standards are met.
* Providing information to the corporate complaints service relating to Freedom of Information enquiries, Ombudsman cases and Subject Access Requests in accordance with the Council's policy and procedures.
* Proactively assist staff across The Economy and other departments to resolve issues efficiently to ensure performance targets are met and prevent complaints from being escalated.
* Contribute to performance reports and promote learning from complaints and enquiries to facilitate continuous service improvements.
* Monitor and track multi complex complaints, enquiries and specialist investigations, and follow up works through to completion, liaising with contractors, and other internal departments.
* Work collaboratively with internal and external parties including elected members, managers and contractors, and providing regular feedback to residents to ensure consistent practices operate across the directorate.
* Co-ordinate and facilitate consultation with customers in relation to involving them in reviewing and improving services.

Experience required:

* Significant experience investigating and responding to Customer Complaints
* Present previous experience of working within Social Housing or Local Government
* Experience of handling challenging and complex situations
* An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

Title: Customer Resolution Officer
Location: Hammersmith
Salary: £26.83 Umbrella

MMP Consultancy currently have an opportunity for a ASB Officer to join a housing association based in Somerset.

To deliver an excellent, comprehensive, proactive and victim focussed ASB service. This includes but is not exclusive to dealing with issues of domestic abuse, hate crime and harassment, and ensuring a high level of presence and interventions in the communities.

This will be a fixed term contract position paying £33,000 per annum.

Role Purpose:

* Implement and comply with all policies, procedures, regulations and legislation for tackling anti-social behaviour.
* Remain professional, impartial and continually risk assess through management of all ASB case work.
* Accurately assess risk towards yourself, customers, Aster employees and the Aster Group, taking steps to mitigate any risk.
* Use all available methods within ASB case management to interview victims, witnesses and alleged perpetrators, ensuring the case is managed sensitively and confidentially.
* Identify, report and process concerns of adult and child safeguarding in line with Aster procedures.
* Be responsible for and maintain the professional relationship of the Aster Group with national and local key agencies such as the local authority, Police and health services.
* Meet with partner agencies to ensure ASB case management remains responsive to the situation and operating environment, whilst being confident to advise and influence case management decisions.
* Provide support to victims, witnesses and alleged perpetrators through effective case management methods, whilst acting on the basis of risk and proportionality when making interventions.
* Provide support and advice to internal teams and colleagues as required to manage complex customers and tenancy management.
* Be adept at managing ASB in litigation; including court preparation, taking witness statements, support customers and other Aster employees through the process, litigant in person, Court etiquette, instructing Solicitors and post management of Court orders.

Skills & Abilities:

* Educated to "A" level standard or equivalent, evidence of continuing professional development is desired.
* Previous experience and/or knowledge of tackling anti-social behaviour within the community and knowledge of the social housing sector
* Experience of building strong working relationships with customers, colleagues and external partners achieving measurable outcomes
* Committed to delivering excellent customer focussed services.
* Excellent communication skills both written and verbal able to present information to a high degree of accuracy which is clear, concise and suitable for the purpose.
* Experience of responding positively to change and challenges.
* Positive attitude, agile thinker and adaptable
* Goal and achievement orientated and committed to continuous improvement
* Self-motivated and committed to working independently and collaboratively.
* Experience of leading and developing a highly motivated

Title: ASB Officer
Salary: £33,000 per annum
Location: Somerset

MMP Consultancy currently have an opportunity for a Service Charge Accountant to join a housing association based in Leicester.

Working as part of a team with responsibility for the financial management of service charge income and costs.

This will be a permanent position paying £45,000 per annum.

Role Purpose:

* Support and manage a team of service charge officers in the delivery of the objectives
* Plan the cyclical workload to ensure deadlines are met.
* Train team members on service charge accounting and changes in legislation.
* Develop systems and processes to ensure the team are working efficiently and effectively in delivery the outcomes.
* Perform regular reviews of total service charge costs and work with other internal teams to ensure effective management of costs.
* Monthly accounting processes including journal entry, accruals and prepayments and reconciliations to ensure ledgers reflect operational performance. Investigate variances, prepare forecasts and report accordingly providing commentary to the management accounts team.
* Administer sinking and reserve fund accounts in accordance with legislation and best practice.
* Deliver on the production of and independent external verification of year end scheme accounts.
* Work collaboratively with other areas of the business, including Housing Teams,
* Charge Management Teams, Estate Teams and Home Ownership Teams to deliver a customer focussed service to our tenants and leaseholders.
* Implement opportunities to maximise Service Charge recoverability for the organisation.
* Deputise for the Service Charge Manager as required.
* Ensure compliance at all times with legislation and regulation.
* Consider Value for Money for our customers in setting and accounting for service charges
* Produce regular KPI's and reports on team performance.
* Actively contribute to the wider work of the Finance team, and at all times exhibit values and behaviours which align with the status of the role
* Lead in the resolution of service charge queries from both internal and external customers and required ( CRM), including regular scheme visits / resident meetings to maximise customer satisfaction
* Liaise with external agencies and stakeholders in delivering an effective and customer focussed function

Skills & Abilities:
* Part qualified accountant or equivalent
* Passion for service excellence and continuous Improvement.
* Displays a 'can do' attitude with drive and enthusiasm.
* Behaves in a manner that promotes our mission and core Values.
* Knowledge service charges legislation, setting, and Accounting.
* Knowledge of the social housing regulatory framework as it applies to financial accounting.
* Experience of working in a service charge finance team within the social housing or private sector.
* Experience of leading and developing a highly motivated

Title: Service Charge Accountant
Salary: £45,000 per annum
Location: Leicester

MMP Consultancy currently have an opportunity for a Service Charge Accountant to join a housing association based in Surrey.

Working as part of a team with responsibility for the financial management of service charge income and costs.

This will be a permanent position paying £45,000 per annum.

Role Purpose:

* Support and manage a team of service charge officers in the delivery of the objectives
* Plan the cyclical workload to ensure deadlines are met.
* Train team members on service charge accounting and changes in legislation.
* Develop systems and processes to ensure the team are working efficiently and effectively in delivery the outcomes.
* Perform regular reviews of total service charge costs and work with other internal teams to ensure effective management of costs.
* Monthly accounting processes including journal entry, accruals and prepayments and reconciliations to ensure ledgers reflect operational performance. Investigate variances, prepare forecasts and report accordingly providing commentary to the management accounts team.
* Administer sinking and reserve fund accounts in accordance with legislation and best practice.
* Deliver on the production of and independent external verification of year end scheme accounts.
* Work collaboratively with other areas of the business, including Housing Teams,
* Charge Management Teams, Estate Teams and Home Ownership Teams to deliver a customer focussed service to our tenants and leaseholders.
* Implement opportunities to maximise Service Charge recoverability for the organisation.
* Deputise for the Service Charge Manager as required.
* Ensure compliance at all times with legislation and regulation.
* Consider Value for Money for our customers in setting and accounting for service charges
* Produce regular KPI's and reports on team performance.
* Actively contribute to the wider work of the Finance team, and at all times exhibit values and behaviours which align with the status of the role
* Lead in the resolution of service charge queries from both internal and external customers and required ( CRM), including regular scheme visits / resident meetings to maximise customer satisfaction
* Liaise with external agencies and stakeholders in delivering an effective and customer focussed function

Skills & Abilities:
* Part qualified accountant or equivalent
* Passion for service excellence and continuous Improvement.
* Displays a 'can do' attitude with drive and enthusiasm.
* Behaves in a manner that promotes our mission and core Values.
* Knowledge service charges legislation, setting, and Accounting.
* Knowledge of the social housing regulatory framework as it applies to financial accounting.
* Experience of working in a service charge finance team within the social housing or private sector.
* Experience of leading and developing a highly motivated

Title: Service Charge Accountant
Salary: £45,000 per annum
Location: Surrey

MMP Consultancy currently have an opportunity for a Service Charge Manager to join a housing association based in Surrey.

To be responsible for leading and managing a team in ensuring all aspects of service charge accounting are carried out to meet the requirements of the business and compliance with legislation and regulation, whilst providing exceptional customer service to our customers. To oversee and provide assurance on the integrity of our data and ensure they are compliant with regulatory standards, legislation and internal policy.

This will be a permanent position paying £49,000 per annum.

Role Purpose:

* Lead the Service Charge and Home Budgets Team for the region you have responsibility for, effectively plan cyclical workloads to ensure the effective use of resources.
* Provide strong leadership to all direct / indirect reports, ensuring effective team working and a positive environment which encourages contribution and progression
* Advise and assist the team in problem solving and investigation into issues.
* Support the team through coaching, development, and training.
* Achieve targets for productivity and performance during 121s.
* Identify and close skills gaps/ train needs within the team to enhance team performance
* Assist in the training and induction of colleagues within the Service Charge Team
* Positive contribution in team meetings and 121s and a proactive approach to identifying service improvement
* Establish an annual work plan for service charge duties of the team and document processes and procedures.
* Ensure accurate and timely service charge estimates are produced for all service charges, liaise with the wider business as required.
* Lead on the production of year end service charge statements of account for approval and the annual accountant certification / audit process within prescribed Authors: Sandeep Chahal-Bains Approved by: HR Creation date: March 2022 This document is uncontrolled if printed Page 2 of 6 timescales. Ensure all deficit and surplus adjustments are entered onto the residents' accounts.
* Develop the service charge accounting software to meet the requirements of the organisation.
* Ensure all ledgers and systems are maintained to account for service charge costs and income.
* Work with the wider business to ensure service charges are affordable and represent Value for Money for our residents.
* Establish and manage controls and processes to monitor financial performance of service charges against budget estimates.
* Develop the accounting function for homeowners and leaseholders specifically in respect of sinking and reserve funds.
* Be the functional lead on Bluebox to ensure Service Charge deliverables are met, offering solutions and guidance on system optimisation.

Skills & Abilities:

* Qualified accountant ACCA / CIMA or equivalent or 3 years experience in a senior finance / accountancy environment
* Communicates effectively.
* Customer focused.
* Prioritises and multi-tasks effectively to meet deadlines.
* Ability to build and maintain effective relationships.
* The ability to interpret legislation and regulation.
* The ability to develop efficient processes and project manager cyclical team workloads.
* Ability to manage and work with large data sets and information.
* Experience for recruitment and selection
* Prioritises to meet deadlines.
* Ensures policies and procedures are adhered to.
* Ability to analyse and present complex information simply.

Title: Service Charge Manager
Salary: £49,000 per annum
Location: Surrey

MMP Consultancy currently have an opportunity for a Visiting Housing Assistant to join a local authority based in Hammersmith.

Looking for a team of Housing Support Individuals to carry out home visits within the borough, to work from a scripted check list and will also require strong IT skills. Please note this role will be entirely field based.

This will be a temporary position paying £22.17 per hour Umbrella.

Role Purpose:

* Provide a high-quality support service to the tenancy management teams in all aspects of housing management.
* Assisting the tenancy management teams with a range of housing management functions including estate inspections, tenancy audits, progressing fire risk assessment recommendations, tenancy verification checks, ASB management, management of sheds, and maintaining EDMS for the team.
* Provide a customer focused reception service to all visitors, which ensures that the majority of a wide range of enquiries are resolved at the first point of contact, or if appropriate, residents are connected with other services and agencies.
* Attend home visits, meetings and events as required. Some of these may be outside of normal working hours
* Give advice on tenancy change applications and ensure that the correct paperwork and supporting documentation is completed for assessment by the housing officer.
* Assist with preparing for the sign up of new tenants when required. This includes ensuring that sign up packs are made available in advance and contain all relevant information.
* Use a number of databases and IT systems to retrieve and record information. Ensuring Iworld and EDMS are accurate and updated with tenancy details and records.
* To help to plan, coordinate and record actions from a programme of tenancy audits
* Assist in the introduction of new tenants to their homes, conducting viewings, sign ups and new tenant where required.
* Respond promptly and appropriately to customers email and telephone enquires in line with standards

Skills & Abilities:

* Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace
* Evidence of a clear understanding of customer services and an ability to demonstrate commitment to continuous improvement. Ability to use information and communications technology to maintain up to date information and retrieve information quickly and accurately to help customers.
* Track record of success working in a customer facing service and dealing sensitively and effectively with customer issues.

Title: Visiting Housing Assistant
Salary: £22.17 Umbrella
Location: Hammersmith

MMP Consultancy currently have an opportunity for a Senior Allocations & Lettings Office to join a local authority based in Hammersmith.

To manage the provision of social housing in accordance with the councils policies and procedures and relevant Government legislation. E.g homelessness code of guidance, housing allocation scheme etc.

This will be a temporary position paying £30.51 per hour Umbrella.

Role Purpose:

* Maintain a detailed knowledge of relevant legislation and Council policy in relation to the statutory provision of social housing. To operate within relevant Codes of Guidance, statutory guidance, council policy and housing legislation.
* Help deliver on all key performance and service standard indicators for letting Council and Registered Providers stock. To ensure standards are maintained to meet void turnaround targets to minimise lost revenue of rent. Actively work in partnership with the voids section to achieve this as well as identifying new initiatives to help reduce void turnaround times.
* Responsible for managing and responding to Members' enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures and initiate correspondence and written and verbal briefings and reports for senior management, solicitors, and other statutory and non-statutory agencies
* Ensure close liaisons with our partner Registered Providers (RP) in relation to nomination requests for their stock, ensuring the terms of the deed of nomination agreement and the council allocation policy are always adhered to.
* Maintain a working knowledge of the Housing Act 1996 VI and the Councils Allocation Policy as well as an awareness of the Homelessness act 2002 (as amended) in relation to managing staff responsible for the allocation and suitability review of accommodation.
* Responsible for ensuring that officers update the authority's IT Housing Systems, ensuring all details are correct and accurate records and the legal obligations for both landlord and tenant can be met.
* Produce & provide required data to evidence performance against key performance indicators, including financial recording and submitting financial returns.
* Assist colleagues meet the Council's obligations with emergency housing decants and transfers.
* Offer advice, guidance, and support to residents, with regards to potential housing options, temporary accommodation and social housing

Skills & Abilities:

* Demonstrate an understanding of and commitment to Council policies in relation to
* Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace.
* Evidence of success in promoting equal opportunities through innovative, integrated and client/community focussed service provision, particularly in relation to vulnerable people
* Educated to GCSE 'A' Level, or NVQ Level, or having equivalent experience of working in a housing or property management environment.
* An understanding and knowledge of housing and other relevant legislation and regulatory frameworks within housing, especially in the context of the statutory provision of accommodation
* Experience of managing and supporting officers to deliver allocations and lettings responsive service.

Title: Senior Allocations & Lettings Officer
Salary: £30.51 Umbrella
Location: Hammersmith

MMP Consultancy currently have an opportunity for a Procurement Officer (Construction) to join a local authority based in Kingston.

To focus on the delivery of various contracts for the Construction space. You will help develop and implement innovative approaches to supply arrangements that minimise costs and commercial risk, and deliver cashable savings, whilst at the same time enhancing the services the council provides through social value.

This will be a permanent position paying equivalent to 33K - 41K per annum.

Role Purpose:

* Managing the procurement process for high value/ risk contracts/ procurements
* Liaising with internal stakeholders to establish procurement requirements
* Conducting market research and producing analysis
* Managing end to end tendering process
* Leading on the preparations of the tender documentation
* Liaising with suppliers and drafting contract documentation
* Providing advice and support regarding the governance process within the context of the Council's Contract regulations and Public procurement legislation
* Supporting learning and development of the commissioning community in Kingston
* Maintaining the Council's commissioning and procurement guidance materials and templates
* Managing the procurement governance/gateway process to ensure timely and informed commercial decisions
* Contribute to/lead development of strategic gateway reports and briefings for Senior Managers and the Commissioning Governance Board
* Manages end to end procurement activity and applies project management approach in managing the timelines, risks and challenges to the procurement activities.
* Proactively assesses and manages procurements risk
* Ensures the procurement projects are delivered on time and meet outcome expectations

Skills & Abilities:

* Excellent knowledge of commissioning and procurement best practice
* Proven commercial skills and procurement experience in a public sector environment
* Substantial understanding of Public Sector procurement regulations and experience of managing procurement over PCR threshold
* Excellent knowledge of Public Contracts Regulations (PCR 2015)
* Educated to Degree level or equivalent, relevant experience.
* Professional Qualification - Management
* Professional Qualification - CIPS
* Commissioning and Procurement in a local authority setting or equivalent.
* Evidence of developing effective strategy and leading commissioning and procurement process
* Significant experience and evidence of delivery of procurement that achieves value for money/ savings/ efficiencies for the contracting authorities


Title: Procurement Officer (Construction)
Salary: 33K - 41K Per Annum
Location: Kingston