Property Services Assistant
Location: Guildford
Contract Type: Temporary, Full-time
Working Hours: Full-time, Hybrid (2 days per week in the office)
Pay Rate: £16.30 per hour (Umbrella)
About the Role:
We are recruiting for a full-time Property Services Assistant to work with a housing association in the Guildford area. This temporary role offers hybrid working, with 2 days per week in the office. It's a fantastic opportunity for an organised individual with strong administrative and customer service skills to support the property services team in delivering planned, reactive, and ongoing maintenance services.
Key Responsibilities:
- Assist in preparing, reviewing, and managing a list of approved contractors for property maintenance.
- Liaise with customers on property-related matters and place orders for maintenance works using a bespoke computer system.
- Ensure contractors are properly instructed and maintain accurate records of all works completed.
- Support the team with processing property-related invoices and handling communal buildings insurance claims.
- Carry out general administrative tasks as required, ensuring compliance with organisational policies and procedures.
Candidate Requirements:
- Good general education (O Level/GCSE or equivalent).
- Proven track record in customer service, with knowledge of basic construction and maintenance terms (desirable).
- Strong customer care skills, attention to detail, and the ability to confidently communicate with contractors and specialists.
- Proficiency in Microsoft Word, Excel, and email. Knowledge of QUBE property management software is desirable.
Personal Attributes:
- Friendly, personable, and a strong team player.
- Proactive and able to contribute to the continuous improvement of the property services department.
If you're an organised, customer-focused individual with a passion for property services, property management or housing, apply today for further information!
Business Improvement Officer
Location: Hybrid working (minimum 2 days in the office)
Rate: £30 per hour (Umbrella) / £22.74 per hour (PAYE)
Contract: Interim
Are you ready to lead and shape meaningful change within a public sector organisation? We are currently seeking an experienced Business Improvement Officer to drive innovative transformation and process improvement initiatives for one of our key clients.
Key Responsibilities
* Collaborate with senior leaders to embed a culture of continuous improvement, ensuring sustainable change across all levels of the organisation.
* Lead process improvement reviews and projects using methodologies such as LEAN, Six Sigma, and value stream mapping to streamline operations and increase efficiency.
* Work alongside teams in Digital, HR, Customer Service, and Communications to drive cross-functional collaboration and align process improvements with organisational objectives.
* Provide expertise in building change capability across the workforce, ensuring teams are equipped with the skills and tools needed to support and sustain ongoing improvements.
* Lead workshops and facilitate discussions to engage staff, identify improvement opportunities, and implement solutions.
* Develop and present business cases for proposed changes to senior leadership, ensuring alignment with strategic goals and the delivery of value for money.
* Use data analytics to inform decision-making, track project outcomes, and ensure benefits realisation from process improvements.
* Support the Transformation Programme by contributing to risk management, benefits tracking, and post-implementation reviews.
Essential Skills and Experience
* Proven experience in continuous improvement and business change, ideally within the public sector or service delivery environments.
* Expertise in using LEAN, Six Sigma, or similar methodologies to successfully deliver process improvements and transformation initiatives.
* Strong understanding of change management, with the ability to build change capability and manage complex projects.
* Excellent communication and facilitation skills, with experience engaging stakeholders at all levels and leading cross-functional collaboration.
* Proficiency in data analytics to underpin process improvements and measure outcomes.
Desirable Skills
* Familiarity with digital transformation solutions to enhance efficiency and service delivery.
* Experience in project management methodologies such as Agile or PPM.
* Prior experience in a local authority or public sector setting, with an understanding of governance structures.
Qualifications
* A recognised Continuous Improvement certification such as Lean Green Belt, Six Sigma, or equivalent.
* Relevant certification in Change Management or Project Management (e.g., Agile, PPM).
Why Apply?
This is a fantastic opportunity to work on impactful public sector transformation projects, playing a key role in shaping future service delivery. If you're passionate about driving positive change and improving outcomes, we'd love to hear from you!
MMP Consultancy currently have an opportunity for a Fire Improvement Works Project Manager to join a housing association in Walton On Thames, Surrey. My client offer hybrid working with only 2 days p/w working in the offices.
Salary: £70,000p/a Benefits.
Purpose Of The Role:
To oversee the delivery of a portfolio of Fire and Building Safety remediation projects, to ensure our residents feel safe and secure in their homes. Leading & motivating the activities of the Project Team to achieve the compliance to the current legislation, within the approved budget, timescales, and design and specification.
Key Accountabilities:
Title: Fire Remediation Project Manager
Salary: £70,000p/a Benefits.
Location: Walton On Thames, Surrey (2 Days p/w In Offices)
Property Services Assistant
Location: Guildford
Contract Type: Temporary, Full-time
Working Hours: Full-time, Hybrid (2 days per week in the office)
Pay Rate: £16.30 per hour (Umbrella)
About the Role:
We are recruiting for a full-time Property Services Assistant to work with a housing association in the Guildford area. This temporary role offers hybrid working, with 2 days per week in the office. It's a fantastic opportunity for an organised individual with strong administrative and customer service skills to support the property services team in delivering planned, reactive, and ongoing maintenance services.
Key Responsibilities:
- Assist in preparing, reviewing, and managing a list of approved contractors for property maintenance.
- Liaise with customers on property-related matters and place orders for maintenance works using a bespoke computer system.
- Ensure contractors are properly instructed and maintain accurate records of all works completed.
- Support the team with processing property-related invoices and handling communal buildings insurance claims.
- Carry out general administrative tasks as required, ensuring compliance with organisational policies and procedures.
Candidate Requirements:
- Good general education (O Level/GCSE or equivalent).
- Proven track record in customer service, with knowledge of basic construction and maintenance terms (desirable).
- Strong customer care skills, attention to detail, and the ability to confidently communicate with contractors and specialists.
- Proficiency in Microsoft Word, Excel, and email. Knowledge of QUBE property management software is desirable.
Personal Attributes:
- Friendly, personable, and a strong team player.
- Proactive and able to contribute to the continuous improvement of the property services department.
If you're an organised, customer-focused individual with a passion for property services, property management or housing, apply today for further information!
Business Improvement Officer
Location: Hybrid working (minimum 2 days in the office)
Rate: £30 per hour (Umbrella) / £22.74 per hour (PAYE)
Contract: Interim
Are you ready to lead and shape meaningful change within a public sector organisation? We are currently seeking an experienced Business Improvement Officer to drive innovative transformation and process improvement initiatives for one of our key clients.
Key Responsibilities
* Collaborate with senior leaders to embed a culture of continuous improvement, ensuring sustainable change across all levels of the organisation.
* Lead process improvement reviews and projects using methodologies such as LEAN, Six Sigma, and value stream mapping to streamline operations and increase efficiency.
* Work alongside teams in Digital, HR, Customer Service, and Communications to drive cross-functional collaboration and align process improvements with organisational objectives.
* Provide expertise in building change capability across the workforce, ensuring teams are equipped with the skills and tools needed to support and sustain ongoing improvements.
* Lead workshops and facilitate discussions to engage staff, identify improvement opportunities, and implement solutions.
* Develop and present business cases for proposed changes to senior leadership, ensuring alignment with strategic goals and the delivery of value for money.
* Use data analytics to inform decision-making, track project outcomes, and ensure benefits realisation from process improvements.
* Support the Transformation Programme by contributing to risk management, benefits tracking, and post-implementation reviews.
Essential Skills and Experience
* Proven experience in continuous improvement and business change, ideally within the public sector or service delivery environments.
* Expertise in using LEAN, Six Sigma, or similar methodologies to successfully deliver process improvements and transformation initiatives.
* Strong understanding of change management, with the ability to build change capability and manage complex projects.
* Excellent communication and facilitation skills, with experience engaging stakeholders at all levels and leading cross-functional collaboration.
* Proficiency in data analytics to underpin process improvements and measure outcomes.
Desirable Skills
* Familiarity with digital transformation solutions to enhance efficiency and service delivery.
* Experience in project management methodologies such as Agile or PPM.
* Prior experience in a local authority or public sector setting, with an understanding of governance structures.
Qualifications
* A recognised Continuous Improvement certification such as Lean Green Belt, Six Sigma, or equivalent.
* Relevant certification in Change Management or Project Management (e.g., Agile, PPM).
Why Apply?
This is a fantastic opportunity to work on impactful public sector transformation projects, playing a key role in shaping future service delivery. If you're passionate about driving positive change and improving outcomes, we'd love to hear from you!
MMP Consultancy currently have an opportunity for a Fire Improvement Works Project Manager to join a housing association in Walton On Thames, Surrey. My client offer hybrid working with only 2 days p/w working in the offices.
Salary: £70,000p/a Benefits.
Purpose Of The Role:
To oversee the delivery of a portfolio of Fire and Building Safety remediation projects, to ensure our residents feel safe and secure in their homes. Leading & motivating the activities of the Project Team to achieve the compliance to the current legislation, within the approved budget, timescales, and design and specification.
Key Accountabilities:
Title: Fire Remediation Project Manager
Salary: £70,000p/a Benefits.
Location: Walton On Thames, Surrey (2 Days p/w In Offices)
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