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MMP Consultancy is seeking a Disrepair Surveyor to join a Local Authority based in Bristol. This is an interim ongoing role paying £35ph umbrella over a 37-hour working week to start as soon as possible.

This vital role involves managing housing disrepair complaints that escalate into legal claims (Housing Condition Claims), working closely with the Local Authority's legal team to ensure swift and effective resolution.

As a Disrepair Surveyor, you will be responsible for conducting in-depth property inspections, overseeing necessary repairs, and ensuring all works are completed to a high standard within budget and timescale. You will play a key role in safeguarding tenants' rights while protecting the Council from unnecessary litigation by resolving disputes promptly and professionally.

Key Responsibilities:

• Investigate and manage all legal disrepair claims in conjunction with Legal Services.
• Conduct thorough inspections of residential properties in response to disrepair complaints.
• Coordinate and monitor repair works, liaising with internal trade teams and external contractors to ensure quality and timely completion.
• Ensure compliance with all statutory obligations and health and safety standards.
• Maintain clear and empathetic communication with tenants, providing detailed reports and updates throughout the process.
• Deliver a cost-effective, value-for-money service while achieving high levels of customer satisfaction.
  

Experience Required:

• HNC/HND or Degree in Building Surveying or a related construction discipline.
• Proven experience in housing disrepair or a similar surveying role, ideally within a local authority or social housing environment.
• Experience in managing legal disrepair cases and providing expert witness reports.
• Strong understanding of building construction, maintenance, and health and safety legislation.

MMP Consultancy are looking to recruit a Repairs Coordinator based in Bristol on a Temporary to Permanent basis.

The Repairs Coordinator will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard.

Main Responsibilities:

• Manage Operatives diaries.
• Planning repairs works for pre and post inspection, reactive and emergency repairs.
• Prioritising emergency works.
• Booking appointments and allocating works to the available operatives and following works from start through to completion.
• Ensure all relevant data is updated on a timely basis.
• Liaising with tenants and Operatives to arrange repairs.
• Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work.
• Take part in meetings, supervision, training as requested by the manager.

Experience Required:

• Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity
• Excellent communicator, with strong organisational skills
• GCSEs at Grade C or above and including Mathematics and English
• Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment
• Experience of using database systems (Connect / Northgate / DRS)
• Construction related knowledge