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Housing Officer

£42000 - £44000 per annum
 
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Billie Gumble Recruitment Consultant – Operational Support & Admin

Job Description

MMP are looking for a Housing Officer to join an excellent Housing Association in East London on a Permanent basis.

Key Responsibilities:

* Work as part of the Local Neighbourhood Centre team providing a high quality housing service that meets the needs of residents and is delivered in accordance with the Corporate Objectives and Housing Team Plan.
* Be responsible for the delivery of Housing Services for a patch of allocated properties that includes:
- Tenancy Management
- Leasehold Management
- Repairs and Maintenance
- Resident Involvement
* Be responsible for all tenancy management issues including creation and termination of tenancies, sign ups, enforcement of tenancy conditions and tenancy audit checks and appropriate action concerning breaches of tenancy.
* Process and attend evictions.
* Support the lettings team by dealing with local lettings functions including accompanied viewings, post offer administration and settling in visits.
* Amend tenancies and set up new tenancies on Orchard.
* Undertake all aspects of void management including pre void and post inspections as and when required
* Undertake the management of leaseholders including, approvals and breaches of leaseholder conditions and undertaking leaseholder audit checks in accordance with the agreed programme.
* Communicate and liaise regularly with tenants and leaseholders and their representative associations.

Skills & Knowledge
* Knowledge and understanding of the role of a Local Neighbourhood Housing Centre
* Thorough and detailed knowledge and understanding of tenancy and leasehold management
* Well developed communication skills both written and verbal to deal effectively and professionally with tenants, leaseholders, contractors, managers and staff
* Well developed IT skills
* Ability to manage a number of complex tasks simultaneously

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If this could be of interest to yourself, please send me your most up to date CV and I will give you a call at my earliest convenience

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MMP Consultancy are currently looking for a Leasehold Officer to join an excellent Housing Association in East London on a 6 month basis.

Main Responsibilities:
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Key Knowledge & Experience:
* Good knowledge of leasehold issues, including but not limited to service charges, repairs and maintenance responsibilities, current law and legislation
* Broad knowledge and awareness of current issues and developments affecting the management of housing
* Experience in leasehold management and practice, or of arrears management
* Experience in working as part of a customer facing team, answering queries through a variety of channels within a customer focused organisation
* Experience of liaising with resident, homeowner, or comparable stakeholder groups
* Experience of working with property management and accounting IT systems

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