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Scheduler

£16.00 - £21.34 per hour
 
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Billie Gumble Recruitment Consultant – Operational Support & Admin

Job Description

MMP Consultancy are looking to recruit an Experienced Scheduler to work with a Housing Provider in East London on an ongoing basis.

As a Scheduler, you will liaise with customers, contractors, and other housing services staff to ensure access to annual safety checks.

Key Responsibilities:
* Maintaining all tasks, including raising jobs, requisitions, follow-on, and sub-contractor works.
* Answering phones, emails, and CRM cases, scheduling and confirming appointments
* Ensure all records are always kept up to date, including job details, appointments, job statuses, relevant time & dates, costs
* Ensuring that operatives are working efficiently and operative workload is maintained in line with the WIPs (Works in progress).
* Investigate complaints (informal and formal) and expressions of dissatisfaction with the service; respond to customers within our published service standards, both verbally and in writing.
* Updating the system with relevant information and creating reports for analysis.

Skills Required:
* Have strong administration skills and must be IT proficient.
* Have excellent communication skills, both oral and written.
* Be a self-motivated, resilient, assertive and confident person
* Have proven experience in providing excellent customer service.
* Have previous experience working with scheduling repairs
* Be organised and able to multi task

For more information, please respond with a copy of your most recent CV.

SIMILAR JOBS

list Interim Project Manager (Regeneration and Investment)

MMP Consultancy is seeking for a new Project Manager (Regeneration and Investment) to join one of my clients in East London. This Opportunity would be on a permanent contract paying up to £375 Per Day

* Oversee the procurement of contracts to deliver the Regeneration and Investment Programme ensuring Best Value in their commissioning and provision.
* Identify, commit and control all financial expenditure associated with the major works contracts managed by the Project Team.
* Lead and develop the project team in the provision of a full range of technical consultant and project management functions.
* Ensure that all schemes are completed in accordance within Investment Programme, Business Plan and Service targets.
* Involve all residents in the investment process.
* Deputise for the Head of Regeneration and strategy as directed.
* Assist in the development, implementation and review of our clients procurement and investment strategy in accordance with best practice.
* Identify investment needs through the use of stock condition information and provide technical solutions to address such needs.
* Advise the Senior Management Team and the our clients board and sub committee on major works issues.
* Undertake research to inform the development of investment and business plan strategies.
* Undertake cost, performance and practice benchmarking to drive service improvements.

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Location: East London
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list Interim Project Manager (Regeneration and Investment)

MMP Consultancy is seeking for a new Project Manager (Regeneration and Investment) to join one of my clients in East London. This Opportunity would be on a permanent contract paying up to £375 Per Day

* Oversee the procurement of contracts to deliver the Regeneration and Investment Programme ensuring Best Value in their commissioning and provision.
* Identify, commit and control all financial expenditure associated with the major works contracts managed by the Project Team.
* Lead and develop the project team in the provision of a full range of technical consultant and project management functions.
* Ensure that all schemes are completed in accordance within Investment Programme, Business Plan and Service targets.
* Involve all residents in the investment process.
* Deputise for the Head of Regeneration and strategy as directed.
* Assist in the development, implementation and review of our clients procurement and investment strategy in accordance with best practice.
* Identify investment needs through the use of stock condition information and provide technical solutions to address such needs.
* Advise the Senior Management Team and the our clients board and sub committee on major works issues.
* Undertake research to inform the development of investment and business plan strategies.
* Undertake cost, performance and practice benchmarking to drive service improvements.

Job Title: Interim Project Manager (Regeneration and Investment)
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list Income Officer

MMP Consultancy are currently recruiting for an Income Officer based in East London on a temp/permanent basis.

Main Responsibilities:
* Maximise rental income, minimise loss through bad debts
* Provide advice to services, and lead on effective legal actions, including occupation and anti-social behaviour
* Support clients to maintain accommodation through provision of housing management of at least one block of independent accommodation
* Ensure high level of accommodation standards through effective repairs and voids management, and responsibility for statutory and organisational health and safety
* Maximise financial income through effective management of occupation, minimising void loss in semi-independent accommodation
* Collate performance returns against KPI's and provider monitoring returns
* To support the Senior Officer with actions to recover former tenant arrears where services are decommissioned, or there is no allocated service manager
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If this could be of interest to yourself, please send me your most up to date CV and I will give you a call at my earliest convenience