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Maintenance Surveyor

£27 - £30 per hour Umbrella
 
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Daniel Mulvey Recruitment Consultant – Asset Management, Property Services & Compliance

Job Description

MMP Consultancy currently have an opportunity for a Maintenance Surveyor to join a local authority based in East Devon.

This will be a permanent position paying £38,296per annum plus benefits

The Role:

To provide the day-to-day repair service to tenants and maintain the Council's housing stock. To manage the day-to-day repair/void contracts and contractors to a high standard providing high quality repair services to the Council and tenant. To support the Senior Technical Officer and other technical staff in achieving the priorities and objectives of the Council.

Job Purpose:

  • Dealing with the reactive and planned property maintenance requirements of the Council's dwellings within a prescribed budget and aligned to the contract, and to ensure compliance with the current Decent Homes Standard.
  • Investigate repair requests, diagnose faults and complaints, commission repairs and supervise them through to completion. Carrying out pre and post inspections of repairs in line with the current contract requirements.
  • Establish appropriate effective working relationships with the current contractor/s which support and grow the partnership.
  • Provide a supportive technical duty surveyor function to the current contractor/s, and the contact centre team on a rota basis.
  • Undertake the preparation of condition surveys to enable the implementation of the planned and cyclical maintenance programmes.
  • To manage the quoted works and exclusion works elements of this contract to ensure value for money and accuracy of these works in line with the contract.
  • Processing/managing claims for payment in line with specific Contract terms, set limits, Statutory Regulations, procurement rules and the councils Standing Orders.
  • Monitoring contractors on site and reporting on performance issues while ensuring value for money.
  • Survey properties to identify, log and deal with the presence of asbestos based materials.
  • To be involved in regular operational meetings with the current term contractor in order to assess contract performance.
  • Check dwellings to ensure that the Council meets its legal responsibility in relation to Statutory Compliance in line with current Regulations, e.g., gas, electric, fire, legionella, solid fuel etc.
  • To support the void team where required in preparing work specifications within tight time schedules to meet performance indicators, including pre and post inspect void works, financial management of voids etc.
  • Ensure contractors work safely and within the current Health and Safety/CDM Requirements.
  • Determining those repairs which are the tenant's responsibility and implementing the Council's Recharge Procedure.
  • Assisting in the management of disrepair claims to include reviewing the matter, carrying out detail site inspections, preparing detail Reports and initiating repairs.
  • Assisting in the management of complaints to include acting as a point of contact, reviewing the matter, carrying out detail site inspections, preparing detail Reports and resolving all issues.
  • Help to update the Council's Stock Survey records held by the team, using existing property databases.
  • To help deal with general correspondence concerning property matters.
  • Assist in advancing tenant participation and involvement to ensure that tenants and leaseholders influence the management and maintenance of their homes.
  • Support the Council's approach to equalities and diversity ensuring that our services and policies identify, address and promote the needs of our diverse community. This includes the need for safety of children and other vulnerable people.
  • Take personal responsibility for the relevant aspects of the Council's Health and Safety Policy.
  • Ensure awareness and compliance with the Council's policies, Code of Conduct and Constitution.
SIMILAR JOBS

list Contract Manager (Voids)

MMP Consultancy currently have an opportunity for a Contracts Manager (Voids) to join a local authority based in East Devon.

This will be a permanent position paying £41,418 - £48,474 per annum plus benefits

The Role:

  • The postholder will be responsible for managing reactive repairs team to ensure that my client provide the right repair at the right time, fix and stay fixed.

  • The postholder will be responsible for managing the integration and on-going management of the Councils Integrated Asset Management Contract.

  • The postholder will be responsible for ensuring that void properties are returned to standard, on time and within budget.

  • The post holder will be responsible for producing and monitoring KPI's, financial monitoring and control of works orders and will be the Contractors main point of contact.

  • The postholder is responsible for the management of a team of technical staff working on repairs and void works.

Job Purpose

  • Responsible for the day to day repair and maintenance of the Council's housing stock, including the management of staff and budgets.

  • To develop and maintain a partnership ethos and work with the Contractor to successfully deliver the Integrated Asset Management Contract.

  • Provide effective leadership and strong performance management of the Repairs and Voids Teams using service planning and measurement, the Performance Excellence Framework, regular one to ones and team meetings.

  • Lead the Maintenance Surveyors and work closely with the Property and Asset Manager to ensure the Property and Asset Team achieve its objectives, targets and performance measures.

  • Ensure that empty properties are brought up to our lettable/void standard within target times and that void and compliance procedures are followed.

  • Responsible for ensuring compliance matters relating to the Integrated Asset Management Contract across the stock are managed in line with current legislation together with the Compliance Officer to ensure the safety of tenants and their properties at all times.

  • Ensure we are leading good practice in relation to our approach to asbestos, gas safety, fire risks and all other areas of statutory compliance and safety across our stock.

  • To effectively monitor, manage and analyse the contract KPI's including cost control and undertake regular quality inspections. This involves identifying trends, liaising with the contractor and taking remedial action in the event of service failure.

  • To investigate and rectify complaints, both formal and informal regarding void and reactive repairs. Identify any learning outcomes and ensure any improvements to procedures are implemented.

  • To prepare, allocate, manage, monitor and record budgets and take remedial action where trends may indicate overspend.

  • To collate and analyse statistical information on Repairs, assess trends and works with the Asset Management Team on the future planned maintenance programme. Ensure data relating to replacement of property components is reported back to Assets in the correct way.

  • Ensure that repair jobs are properly recorded on the OpenHousing system, coded, ordered and invoices processed efficiently.

  • To work with the contractor in the development of an effective list of standardised components in conjunction with the Asset Management Team.

  • To work with the Property and Asset Management team to investigate, address and respond to complaints from tenant and leaseholders in accordance with the corporate complaints procedure. Also to deal with enquiries raised on behalf of residents from Cllrs.

  • To ensure that the repairs team oversee works in progress including variations to the costed scope of the work, standard of workmanship and materials and that work not covered in the original order is processed correctly in accordance with procedures relating to variations

  • Ensure the Council achieves value for money at all times and complies with Council Standing Orders and Financial Regulations. Maximise our procurement savings by ensuring contractors use materials and services provided through Advantage South West and/or other supply chain procurement arrangements.

list Maintenance Surveyor

MMP Consultancy currently have an opportunity for a Maintenance Surveyor to join a local authority based in East Devon.

This will be a permanent position paying £40,221 per annum plus benefits

The Role:

To provide the day-to-day repair service to tenants and maintain the Council's housing stock. To manage the day-to-day repair/void contracts and contractors to a high standard providing high quality repair services to the Council and tenant. To support the Senior Technical Officer and other technical staff in achieving the priorities and objectives of the Council.

Job Purpose:

  • Dealing with the reactive and planned property maintenance requirements of the Council's dwellings within a prescribed budget and aligned to the contract, and to ensure compliance with the current Decent Homes Standard.
  • Investigate repair requests, diagnose faults and complaints, commission repairs and supervise them through to completion. Carrying out pre and post inspections of repairs in line with the current contract requirements.
  • Establish appropriate effective working relationships with the current contractor/s which support and grow the partnership.
  • Provide a supportive technical duty surveyor function to the current contractor/s, and the contact centre team on a rota basis.
  • Undertake the preparation of condition surveys to enable the implementation of the planned and cyclical maintenance programmes.
  • To manage the quoted works and exclusion works elements of this contract to ensure value for money and accuracy of these works in line with the contract.
  • Processing/managing claims for payment in line with specific Contract terms, set limits, Statutory Regulations, procurement rules and the councils Standing Orders.
  • Monitoring contractors on site and reporting on performance issues while ensuring value for money.
  • Survey properties to identify, log and deal with the presence of asbestos based materials.
  • To be involved in regular operational meetings with the current term contractor in order to assess contract performance.
  • Check dwellings to ensure that the Council meets its legal responsibility in relation to Statutory Compliance in line with current Regulations, e.g., gas, electric, fire, legionella, solid fuel etc.
  • To support the void team where required in preparing work specifications within tight time schedules to meet performance indicators, including pre and post inspect void works, financial management of voids etc.
  • Ensure contractors work safely and within the current Health and Safety/CDM Requirements.
  • Determining those repairs which are the tenant's responsibility and implementing the Council's Recharge Procedure.
  • Assisting in the management of disrepair claims to include reviewing the matter, carrying out detail site inspections, preparing detail Reports and initiating repairs.
  • Assisting in the management of complaints to include acting as a point of contact, reviewing the matter, carrying out detail site inspections, preparing detail Reports and resolving all issues.
  • Help to update the Council's Stock Survey records held by the team, using existing property databases.
  • To help deal with general correspondence concerning property matters.
  • Assist in advancing tenant participation and involvement to ensure that tenants and leaseholders influence the management and maintenance of their homes.
  • Support the Council's approach to equalities and diversity ensuring that our services and policies identify, address and promote the needs of our diverse community. This includes the need for safety of children and other vulnerable people.
  • Take personal responsibility for the relevant aspects of the Council's Health and Safety Policy.
  • Ensure awareness and compliance with the Council's policies, Code of Conduct and Constitution.

Compliance Surveyor - Asbestos & Radon

MMP Consultancy currently have an opportunity for a Compliance Surveyor (Asbestos and Radon) to join a local authority based in East Devon.

This will be a permanent position paying £40,221 per annum plus benefits

The Role:

To ensure the Council is meeting all regulation with regards to compliance of the Councils housing stock. To manage all contractors in relation to compliance (specific to this role asbestos & radon) and liaise and oversee all areas of the housing service in achieving all health and safety legislation in relation to this.

Job Purpose:

  • To provide regular assurance reports for Senior Managers covering all areas of performance, processes, procedures, and statutory compliance responsibilities in relation to asbestos & radon.
  • Undertake site visits as required to inspect and verify compliance in relation to asbestos & radon.
  • Ensure that robust, accurate and well-maintained systems, processes, and record keeping are in place for all aspects of asbestos and radon management.
  • Proactively identify and manage risks that may impact on any area of compliance, ensuring that the Compliance & Cyclical Servicing Manager is appropriately informed.
  • Assist the Compliance & Cyclical Servicing Manager in the provision of operational performance information, reports, advice, and guidance to ensure optimum performance in relation to the housing service.
  • Support the development of reports and KPI monitoring for asbestos management and radon with regular reporting to the Compliance & Cyclical Servicing Manager
  • To procure services or works in relation to asbestos & radon management, to include identifying programmes of work, drafting specifications & tender documentation, procurement, tender analysis, awarding the contract and contract management.
  • Manage the asbestos register, be responsible for recording and updating the Council's systems to include removals and ensuring the information is cascaded as appropriate.
  • Pro-actively assist in the education of tenants and build awareness around the risks associated with all areas of compliance within their homes.
  • Assist in surveying dwellings for assessment of hazards using the Housing Health and Safety Rating System, including analysing stock condition data
  • To adhere to the requirements of the CDM Regulations and any other legal requirements relating to repairs, maintenance and improvement works to the housing stock. This includes current UK planning and building regulations.
  • Assist the Compliance & Cyclical Servicing Manager in the investigation and management of near miss incidents, accidents and RIDDOR incidents as and when necessary and ensure the Council comply with all health and safety law, encourage learning from such events and implement changes to process and procedure as necessary.
  • Ensure contractors work safely and within the Health and Safety Requirements of the Council. Carrying out regular toolbox talks and audit checks on contractors and ensuring their training in relation to asbestos is up to date.
  • Help to update the Council's Stock Survey records held by the team, using existing property databases.
  • Deal with general correspondence concerning property matters in relation asbestos & radon.
  • Ensure best practice & compliance with the Building Safety Act in relation to asbestos.
  • Assist in advancing tenant participation and involvement to ensure that tenants and leaseholders influence the management and maintenance of their homes.
  • Make sure that Property and Asset Team offers a customer focused service using systems thinking principles.
  • Support the Council's approach to equalities and diversity ensuring that our services and policies identify, address, and promote the needs of our diverse community. This includes the need for safety of children and other vulnerable people.
  • Take personal responsibility for the relevant aspects of the Council's Health and Safety Policy.
  • Ensure awareness and compliance with the Council's policies, Code of Conduct and Constitution.
  • Evaluate and assist in managing risk within the service.