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Nic David Trainee Consultant - Estates & Facilities
Job Description
Job Title: Receptionist and Customer Service Assistant
Location: Cambridge CB4
Hours: Monday - Friday 8.30 am - 1 pm
Salary: £21,452 - £22,724 FTE
A well-renowned College based in Cambridge has an exciting part-time opportunity for a first-class Receptionist to join our friendly reception team. They are looking for a well-organised, enthusiastic and motivated individual to join our small reception team. Reporting to the Curriculum Admin/Reception Manager, in this post you'll assist in the provision of high standard customer service and collaborate with staff in other areas of the College to provide a responsive and integrated service to potential students as well as current students, visitors and staff.
Key Responsibilities:
* Assist in the day to day running of our busy reception function
* Act as a first point of contact for students, staff and all visitors to the College
* To order raw materials supplies, check deliveries and ensure all raw and cooked food is stored correctly.
* Deal with incoming/outgoing post, courier services and e-mail
* Operate the switchboard, video link barrier controls, minicom, and emergency telephone
and college answer machines
* Act as the first point of contact for front line First Aider callouts, Emergency Services and Security.
What we are looking for in our ideal Receptionist candidate:
* You must be well presented, friendly and welcoming and have the ability to work well under pressure, be organised and have excellent customer service skills. You must enjoy and have the ability to work solo and part of a team.
* The ideal candidate will be wanting to build on their existing 'front of house' reception experience, even willing to obtain their relating NVQ Level 2, and utilise their professional and interpersonal skills as this role is a key part in our customer service and the image we present at Reception.
Benefits
* 27 days annual holiday leave entitlement, plus bank holidays (to be pro rata for part time)
* Generous pension scheme (22.7%)
* On site restaurants, retail and coffee outlets
* Free on-site car parking
* BUPA Health Expenses cash plan and Occupational Health services
* Discounted rates on Apple products
* Free gym membership option and discounted classes
* Discounted rates on college courses
* Exclusive discounts for high street and online stores with Rewards
* Free independent telephone counselling service with our Employee Assistant Programme
* Staff Development opportunities.
Nic David
Hard and Soft Services Consultant - Estates and Facilities
If you are interested, kindly submit your application now. Even if your application is not successful this time, you can still register for potential future opportunities. Please note that if you do not receive a response within 10 working days, your application has not been successful on this occasion and feedback may not be provided.
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