This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website below.

Temporary Accommodation Procurement Manager

Up to £35.57 per hour

Olivia Crush Recruitment Consultant – Operational Support & Admin

Job Description

MMP Consultancy are looking to recruit to a Temporary Accommodation Procurement Manager join a fantastic Local Authority based in Hammersmith on a temporary contract.

To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner.

This is a temporary position paying £35.57 per hour Umbrella.


* Responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council's grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required.
* Oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively.
* Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council's vision and always engaging with integrity; working collaboratively with partners to deliver business objectives.
* Deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT's, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc.
* Responsible for managing and responding to Members' enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies.
* Maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences.
* Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance.
* Prevent homelessness and cost avoidance into temporary accommodation, by delivering good quality private rented accommodation; ensuring tenancy sustainment; in line with contractual requirements, reaching out to new and existing suppliers, agents and landlords to increase affordable supply in the private sector to enable the council to end its homelessness duties; by maintaining up to date knowledge of the subsequent statutory changes, compliance with Code of Guidance and legal position with regard to discharge of duty, suitability, and acceptance of private rented sector (PRSO's) offers as part of the TA Reduction Programme.
* Manage budgets relevant to property procurement and temporary accommodation team ensuring best value and financial efficiency at all times. In collaboration with colleagues in the Finance department, developing and managing profit and loss accounts and exploring new revenue streams as appropriate. To control the repairs budget and play a role in setting the budget.

Skills & Abilities
* Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace.
* Evidence of success in promoting equal opportunities through innovative, integrated and client/community focussed service provision, particularly in relation to vulnerable people
* The ability to lead & manage a public facing organisation or team of staff developing and maintaining projects to procure and manage accommodation for homeless households, in a 'political' environment and a broad understanding of the public policy issues affecting local government, social housing and social landlords
* A working knowledge of housing law relating to security of tenure, homelessness, and landlord and tenant and the ability to monitor contractual liabilities in relation to the procurement and management of accommodation.
* The ability to communicate effectively verbally and in writing with customers, legal representatives, advocates, senior managers and members of the Council and other stakeholders on a wide range of complex and sensitive issues

Title: Temporary Accommodation Procurement Manager
Location: Hammersmith
Salary: £35.57 per hour Umbrella


list Supply Chain Supervisor

MMP Consultancy are working with a fantastic organisation to recruit a Supply Chain Administrator to join them based in West London.

We are seeking enthusiastic and experienced administrators or coordinators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can remain calm under pressure.


* Ensure the effective management of the service operation by optimising the use of all operational resources and developing and implementing robust and effective policies and procedures to achieve contract requirements for respective clients.
* Support the Project Lead in their duties and manage supply chain.
* Liaise DTD supervisors to ensure service compliance with contractual service standards measured through KPI's providing an efficient and effective maintenance service including Voids, Disrepair, Day to Day Repairs and Planned Works workstreams which results in commercial success and high levels of customer satisfaction through supply chain management.
* Ensure all works orders received are completed within target dates leading to delivery of contractual key performance indicators.
* Manage supply chain to ensure that they comply with relevant specifications, understand their individual performance targets and deliver accordingly.
* Liaise with the planning team to ensure correct allocation, check to clarify what trades and timeframes are required, and if a pre-inspection is necessary resulting in high levels of customer care and minimising non-productive time / activities.
* Support schedulers in reviewing diaries daily to ensure that the correct orders have been distributed across all supply chain.
* Ensure that pre and post repairs inspections are carried out, undertaking all necessary checks in accordance with Professional standards and other associated policies and procedures.

list Income Officer

MMP Consultancy are currently recruiting for an Income Officer based in East London on a temp/permanent basis.

Main Responsibilities:
* Maximise rental income, minimise loss through bad debts
* Provide advice to services, and lead on effective legal actions, including occupation and anti-social behaviour
* Support clients to maintain accommodation through provision of housing management of at least one block of independent accommodation
* Ensure high level of accommodation standards through effective repairs and voids management, and responsibility for statutory and organisational health and safety
* Maximise financial income through effective management of occupation, minimising void loss in semi-independent accommodation
* Collate performance returns against KPI's and provider monitoring returns
* To support the Senior Officer with actions to recover former tenant arrears where services are decommissioned, or there is no allocated service manager
* Review former tenant arrears at surgery meetings, and support teams to action attempts to recover arrears, guiding in the policy and process where needed
* Review, check and process all bad debt write off request forms submitted for first tier review
If this could be of interest to yourself, please send me your most up to date CV and I will give you a call at my earliest convenience

list Relief Scheme Manager

MMP Consultancy are looking to recruit a Relief Scheme Manager on a Permanent basis, based in Kent.

Main Responsibilities:

* Deliver monthly support sessions, with outcomes, across our independent older people's schemes.
* Effectively manage all aspects of housing related services to provide a high-quality housing management service to residents.
* Monitor and action low level rent arrears cases in accordance
* Conduct risk assessments and provide support to residents.
* Take ownership of the scheme key performance indicators (KPIs) and responsibility for ensuring their achievement and reporting to timescale.
* Build positive working relationships with multi-agency partners, and other services.
* Develop and maintain a varied activities programme which links in with the local community and encourage tenants to support their own activities.
* Implement and carry out any required health and safety and fire checks, ensuring that all schemes are compliant.
* Deliver an excellent level of service to customers ensuring that their needs are met.
* Ensure safeguarding concerns are dealt with.
* Maintain confidentiality regarding any sensitive information you come across in the course of your work, ensuring professional boundaries are adhered to.
* Ability to carry out support work at other sheltered schemes.
* Ad hoc testing of systems.
* Continuously look to improve the service and ensure all paperwork and record keeping is accurate and up to date.
* Ability to work at other schemes throughout the county.


* Desire to work in older adults' services and with a good understanding and knowledge of the issues facing the older person housing sector.
* Knowledge of welfare benefits, budgeting, and risk assessments in relation to housing management and allocations'
* Self-motivated, resilient, and able to work independently and with the ability to prioritise own workload and self-manage own learning.
* Experience of delivering excellent customer services.
* Able to use Microsoft office packages.
* Confident using bespoke ICT systems and databases.
* Excellent communication skills with the ability to tailor written and verbal communication to suit individual needs.
* Demonstrate ability to analyse and prioritise workload and be able to work under pressure.
* Ability to build relationships and gain trust while maintaining professional boundaries.