< Back to job listing

Responsive Repairs Surveyor

Up to £30 per hour Umbrella
profile-image

Recruitment Consultant – Asset Management, Property Services & Compliance

Daniel Mulvey

Job Description

MMP Consultancy currently have an opportunity for a Responsive Repairs Surveyor to join a local authority based out of Bristol

This will be an Interim position for 6-9 Months paying £30 P/H Umbrella

The Role:

Responsible for ensuring that responsive repairs, including relets, are carried out satisfactorily from end-to-end of the process, including monitoring the work of the trade teams and contractors, from start to completion, ensuring delivery of high-quality work, getting work done "right-first-time" and achieving high customer satisfaction within budgetary targets and providing a cost effective, value for money service.

Job Purpose:

  • Carry out pre and post repairs, exchange, and relet inspections as directed by the Council's scheduling system and in liaison with the Trade Teams. Diagnose, assess, and specify work required, in consultation with the customer. Order work through the Council's IT system.
  • Manage the delivery and quality of work carried out by internal workforce Trade Teams and external contractors, to maximise customer experience and satisfaction, taking the lead responsibility on dealing with any issues or complaints in a timely manner, ensuring any lessons learnt from these experiences are implemented as part of driving forward improvements to the service and continuously improving customer experience.
  • Own repairs and complaints taking responsibility for actioning from end-to-end of the process. Ensure that where work is delegated or carried out by other parties, such as contractors, that over-view is managed, and deadlines achieved successfully. Ensure customers are kept informed of progress throughout the process and that the work is completed to quality, financial and time targets. Champion an excellent customer/stakeholder experience with Housing Delivery Responsive Repairs.
  • Take responsibility for maintaining excellent levels of communication with customers from end to end of the service.
  • Manage customer expectation on escorted viewing of relets. Ensure clarity on letting standards and tenant responsibility.
  • Specify the property refurbishment requirements ensuring the project is delivered to the target timescale and within budget.
  • Manage quotes from external contractors for specialist work, including achieving value for money whenever possible. Monitor and action dependencies, such as scaffolding checks. Ensure coordination and sequencing of work between teams and contractors.
  • Assist in monitoring and controlling expenditure and costs against budgets. Contribute, with the team manager to ensuring effective budgetary management of the service.
  • Ensure that databases, web sites, etc. are maintained and up-dated by the service, for both staff and customers, in an accurate and timely manner with information concerning repairs and improvements carried out plus other property information, as required.

  • Understand the different needs and expectations of customers. Ensure that processes are in place to meet their needs, exceed their expectations and check information held about them is correct wherever possible. Consult with customers and monitor and check customer satisfaction. Champion improvements in customer experience with the Responsive Repairs Service.

  • Maintain an up-to-date knowledge of changes in repairs policy, legislation, case law, innovation and best practice. Reduce the environmental impact of Response Repairs through material specifications, contract management, waste management, energy efficiency measures

< Back to job listing

list M&E Compliance Lead

Up to £310 per day Umbrella

MMP Consultancy currently have an opportunity for a M&E Compliance Lead to join a local authority based in Bristol

This will be a full time Interim position 6-9 Months paying £310 P/day Umbrella.

The Role:

Lead responsibility and technical expert for compliance across the Technical Service for gas, electrical, lifts and legionella ensuring resident safety. To oversee the repair, continuity, improvement and maintenance of all building services to our blocks of flats; the installing and servicing of domestic heating and hot water systems, and leading on innovative transition to new forms of heat and energy generation.

Job Purpose:

  • Lead teams to deliver all building and compliance services to meet outcomes required in Housing Investment Plans, and legal / regulatory standards.
  • Develop and implement delivery strategies and plans, commissioning services and contracts with partners, suppliers and council departments, managing change to meet new service requirements
  • Technical consultant lead for gas, electrical, legionella and lift compliance, driving compliance and safety across the service, accurate reporting through governance pathways
  • To provide confident leadership and clear management of significant and complex high-risk projects and/or programmes.

Title: M&E Compliance Lead

Salary: £310 P/Day Umbrella

Location: Bristol

list Development Delivery Manager

Up to £550 per day Umbrella

MMP Consultancy currently has an opportunity for a Development Delivery Manager to join a Housing Association based in Bristol.

This will be an interim position paying £550 P/Day Umbrella on a 6-9 Month contract.

Job Purpose:

  • You'll deliver multiple projects ranging from standard Section 106 schemes through to large multi-tenure Joint Ventures, working closely with our contractor and developer partners to deliver these schemes.
  • You'll work closely and collaboratively with colleagues within the wider Development team, including the Commercial team and colleagues in the Housing teams, ensuring that projects are effectively managed in accordance with business objectives and approvals.
  • You'll be required to proactively manage construction projects, meet internal & external delivery targets, monitor and manage project delivery risks and to ensure that health & safety and build quality meets our high standards.

  • Be an integral part of the Development Delivery Team to ensure the team plays its role in delivering 50,000 new homes in 10 years in accordance with the business plan.

  • Deliver multiple projects within current development programmes already in delivery or in the pipeline

Role Responsibilities:

  • Be an integral part of a Development Delivery Team and contribute to the success of the delivery team meeting its objectives.
  • Work closely and collaboratively with colleagues in the Development Department, in the Directorate, the wider Commercial Company, and the Housing Association.
  • Ensure that projects are effectively managed in accordance with business objectives and scheme approval and accurately reflect costs, income, funding, programme and quality requirements to optimise the benefit to the Group and contribute to its core business

  • Build and maintain relationships with Local Authorities, Developer Partners and other key stakeholders. Represent the organisation at meetings/networking events to promote and raise the Group's profile as a developer of new homes.
  • Prepare Project Briefs, in liaison with the Commercial & Technical Team to brief and appoint architects and other external consultants required to successfully deliver the project. Review proposals submitted to ensure compliance with internal policies and business objectives as well as funders design, financial and contract criteria.
  • Manage the relationships with Solicitors, Consultants and Contractors/Developers appointed throughout the development process.
  • Take handover and deliver projects from the Partnerships , Land and Regeneration teams to enable new homes to be developed. Work with the Heads of Service and Regional Development Director's to ensure that new opportunities are promptly brought into contract and start on site is achieved.
  • Undertake project management duties on projects within agreed time, cost and quality constraints.
  • Effectively manage, monitor and control project budgets and ensure that programmes are delivered to time.
  • Manage projects to ensure that the quality of building construction meets our requirements.
  • Proactively manage projects to meet internal and external delivery targets and monitor and manage project delivery risks to ensure that agreed outcomes are maintained.
  • Ensure that our appointed Contractors/Developers are achieving and maintaining high standards of Health & Safety on site.

Title: Development Delivery Manager

Salary: £550 P/Day Umbrella

Location: Bristol

list Investment Planning Manager

Up to £350 per day Umbrella

MMP Consultancy currently have an opportunity for a Investment Planning Manager to join a local authority based out of Bristol.

This will be an Interim position for 3-6 Months paying £350 P/Day Umbrella

The Role:

  • Project Manage the annual Housing budget setting process.
  • Produce and maintain top-down and bottom-up 2, 5, 10, 30 year and life-cycle year investment scenarios. (Revenue and CAPEX).
  • Undertake Appraisal Analysis for required investment decisions that quantify the value-for-money.
  • Implement and deliver a proactive stakeholder management process so the investment plans are supported by my client.
  • Lead and maintain the efficiency and innovation opportunities programme.

Job Purpose:

  • Project Manage and deliver the annual Housing budget setting process. This will involve coordinating inputs from multiple stakeholders from across the organisation and formulating a several investment options for consideration.
  • Monitoring the agreed budget to help inform the setting of the subsequent budgets.
  • Produce and maintain top-down and bottom-up 2, 5, 10, 30 year and life-cycle year investment scenarios. (Revenue and CAPEX).
  • Undertake Appraisal Analysis for required investment decisions that quantify the value-for-money, plus understand the wider benefits to the organisation.
  • Implement and deliver a proactive stakeholder management approach so the investment plans are supported by my client.
  • Manage and lead a team of technical staff in a way that maximises their productivity and growth.
  • Lead the response to any internal or external questions about the housing asset investment plan.
  • Commission and manage projects from the supply chain by providing a clear scope of works, access to the information required to complete the scope and manage the delivery to ensure istit creates value.br
  • Lead and maintain the efficiency and innovation opportunities programme. This will involve identifying and capturing opportunities to reduce the Housing costs through the implementation of different working practices or the use of technology.

Title: Investment Planning Manager

Salary: £350 P/Day Umbrella

Location: Bristol

list Chartered Building Surveyor

Up to £500.00 per day Inside IR35

MMP Consultancy currently have an opportunity for a Chartered Building Surveyor to join a local authority based in South London.

This will be an interim position paying Up to £500 per day Umbrella (Inside IR35) on a 6-9 Month contract with the option to be extended.
Primary Job Function:
- Deliver review of current Projects and Services around Investment programmes.
- Review cost, timescale, quality, and delivery problems.
- Write detailed reports and identify any works which need completing.
- Work with contractors to understand processes and delivery in accordance with the agreed contract.
- Problem finding, cost analysis and detailed future proofing of services.

list Property Surveyor

Up to £50209.00 per annum Car Allowance Inc

MMP Consultancy currently has an opportunity for a Property Surveyor to join a housing association. This role is FULLY REMOTE Covering an area which includes East London to Brentwood

This position is paying £50,209 Benefits (inc Car Allowance)

Job Purpose:
The role is responsible for leading and managing the delivery of property investment, service & inspection and repairs services to parts of the property portfolio, approx. 20-40 locations. Working with housing/care operations you will ensure timely delivery of services, and ensure all properties are kept in a good condition within property strategy targets. You will ensure compliance with commercial and contract management arrangements, ensuring the contractual obligations are met. Manage project performance and working with the quantity surveying team ensure robust financial forecasting, processing of valuations and contract instructions. To be responsible for identifying cost saving through collaboration with contractor and quantity surveying team. The role will require strong interaction with housing/care operations teams to ensure works run smoothly and meets the needs of the business.

Key Accountabilities:
Freedom to act:
* This is an important role within Property which ensures maintenance of good quality homes through individual ownership of each location.
* The role has latitude within budgetary restrictions and portfolio strategy requirements to prioritise activity and spend to achieve these targets.
* As well as day to day activity, this role will have to respond quickly and effectively to ad hoc requests from the business, which may be complex, urgent, and business critical.
* The role will require effective engagement with colleagues in Housing and Care operations
Nature of impact:
* The role will work with others to effectively deliver repairs, investment and service & inspection activities to individual locations.
* Collaboratively with quantity surveying team, contractors and colleagues.

Key Tasks:
* Delivery of all property activities to a portfolio of properties
* To undertake regular inspections such as Stock Condition surveys, MOT surveys and Asbestos reinspection's
* Working within the management arrangements ensure repairs and planned works are necessary and delivered in the most cost effective manner.
* To analyse performance of properties to recommend future investment, and repair planning for you portfolio.

Key Actives:
* Work collaborative working with contractors and Housing/Care operations colleagues to deliver a high quality property delivery service producing good quality built environments.
* Maintain robust project and delivery management arrangements and controls ensuring properties and investment programmes remain within budget
* Provide an effective pragmatic solution focused building pathology service.
* Undertake Quarterly walk around site visits to all sites, ensuring operational colleagues are in attendance and resulting actions are implemented.

Title: Property Surveyor
Contact: Perm
Rate: £50,209. Benefits (inc Car Allowance)
Location: FULLY REMOTE Covering an area which includes East London to Brentwood

list Fire Door Inspector

£300 - £320 per day Outside IR35

MMP Consultancy currently have an opportunity for a Fire Door Inspector to join a Health & Safety Consultant based in Portsmouth.

This will be a full time position on a 6-9 Month Contract

The position is paying £300-£320 P/Day Outside of IR35. (Also available on a permanent basis : Salary - TBC)

  • You must hold an FDIS or BRE door inspector qualification.

Job Purpose: This role will be working on their housing contract focusing on carrying out fire door inspections and writing up reports,

  • Inspect and survey Fire Doors in a competent manner.
  • Provide a full report and recommendations following the inspection.
  • Identify that the frame specification is correct for the door's rating.
  • Understand the regulations relating to the gap allowance between door and frame

Title: Fire Door Inspector

Salary: £300-320 P/Day (Outside IR35)

Location: Portsmouth