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Voids and Lettings Team Leader

£27.34 - £36.46 per hour
 
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Billie Gumble Recruitment Consultant – Social Housing & Operational Support

Job Description

MMP Consultancy are working with a public sector organisation to recruit a Voids and Lettings Manager on a temporary basis.

The Voids and Lettings Manager will be responsible for leading and inspiring the voids and lettings service. The Lettings Manager will be providing effective leadership and support to for staff to deliver an efficient and effective end-to-end voids and lettings process. You will be able to tackle obstacles and make decisions on your own. Minimising voids periods and delivering a customer centric service with both a social and commercial focus.

Responsibilities:
* Deliver a flexible service letting a variety of tenures with customer focus and engagement, an integral aspect of strategic decision making
* Responsible for all aspects of the service, including driving the delivery of outstanding performance, developing and coaching teams to develop and maximise their potential to deliver cutting edge service delivery for customers
* Continually identify future service challenges and opportunities and develop appropriate strategic approaches
* Manage and lead staff to achieve high performance and effective operational delivery, including developing and improving staff capability
* Manage a customer focused service and effective use of resources
* Ensure councils overall vision, values and ethos are central to the requirements of the service

Experience:
* Significant experience of working in a leadership role within social housing, specifically Lettings and Voids
* Strong knowledge of housing law and current housing issues
* Demonstratable experience of leading a high-performance team
* Significant experience of working within a Housing Association or Local Authority
* Strong written and verbal communication skills


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