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Paolo Moraldo Managing Consultant – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy currently have an opportunity for a Voids Surveyor to join a housing association. This will be an interim position paying £250-275p/d Umbrella.
This role will involve managing a patch across London. This role will be a 50% split of working on-site doing your inspections and 50% working from home.
Key Responsibilities
Delivers day to day operational activity focused on internal and external customer management and overall team wellbeing. A leader of the future you will focus on outstanding operational performance constantly seeking improvement. You will role model best behaviours ensuring open and honest interaction with teams to develop trust and challenge when things aren't right.
To provide a comprehensive Surveying resource for the Assets Department, covering all aspects of Responsive Repairs and Voids
We are happy to offer hybrid working with this role; You will be required to be in the office for around 2/3 days per week with the rest being from home, however please bear in mind we may need you to be in the office more within your probation and training. It's important to us that you feel fully ready and confident in the role before working from home. Of course if you'd prefer to be in the office more, then that is completely fine with us too!
Day to day duties:
- To inspect housing stock and building works, prepare specifications, compile. tender/contract documentation to deliver repairs and void works.
- Work within authorised budgets and to agreed quality standards.
- To excel in customer care provision.
- Assist all colleagues and contractors to achieve top quartile performance. all aspects of maintenance services.
- Limit risk to the organisation through working knowledge of legislation risk management.
- Carry out pre and post inspections utilising the photometer and iAuditor.
- Specify, authorise, and manage works to completion.
- Work with contractors to utilise the budget for maintenance effectively.
- Project manage customer requests.
- Work with the Administration Team to organise workloads and effectively manage. communication.
- Collate evidence to manage contractor performance.
- Build relationships with customers and agencies.
- Comply with the Group Health & Safety Policy, ensuring own and others health and safety; including H & S audits of contractors.
- Complete 10% post inspection of work orders completed of the responsive repairs. term partnering contractors monthly to assist in ensuring that works have. been carried out to the correct quality and standard along with ensuring my client gain FM on the PPP contract.
- Carry out Health and safety Audits a month to ensure that our contractors. compliant with onsite Health and safety standards.
- Carry out Mutual Exchange inspections to ensure that new customer home is safe. and compliant
- Carry out pre and post void inspections and keep void times to a minimum.
- Contribute to the effective and efficient running of the business and achieving targets and objectives that are set.
- Creates an environment within the relevant services of success, supported by healthy, positive, and professional challenge to deliver constant improvement.
Title: Voids Surveyor
Day Rate: £250-275p/d Umbrella
Location: London (Remote Working)
SIMILAR JOBS
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Aftersales Consultant
MMP Consultancy are currently seeking an Aftersales Consultant for an interim contract with a Central London based housing association.
The role is interim. With a potential option of permanent.
Details:
Title: Aftersales Consultant
Salary: £26.37 per hour (Inside IR35)
Location: Central London
Contract: Interim - 6 months.
Key Duties:
* Hit weekly and monthly targets regarding equity loan &/or staircasing completions.
* Handle customer inquiries (by telephone, email, post) in a professional and supportive manner, displaying product knowledge.
* Read and interpret leases/equity mortgages and give effective advice to customers and other key internal and external stakeholders regarding all Staircasing/Equity Loans activities.
* Log all customer contacts, maintaining accurate records using the appropriate database and case management systems.
* Collate audit compliant application packs, carry out relevant checks on shared owners if cash sums are to be used, and follow anti-money laundering procedures.
* Carry out relevant checks and effectively manage all staircasing/equity loans caseloads and help to achieve or exceed the staircasing/equity loans targets.
* Ensure that all activities are progressed in accordance with staircasing/equity loans policies and procedures and money laundering regulations.
* Support customers during the staircasing/equity loans process by providing effective advice on the procedure and keeping the customer updated on the progress of their case.
* Provide effective advice and interpretation of leases/equity mortgages and home ownership issues to internal and external stakeholders.
* Prepare weekly reports on own staircasing/equity loans activities and progressions, ensuring performance standards are met and progress is charted, and procedures are complied with.
* Develop and keep up to date with technical product knowledge and relevant legislation.
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Maintenance Surveyor
MMP Consultancy currently has an opportunity for a Building Surveyor (Damp and Mould) to join a local authority based in South London.
About the role
Title: Damp Surveyor
Rate: £45 per hour (Inside IR35) - £315 per day equivalent. 7 hours per day
Client: Local Authority
Contract: Rolling Interim - 6 months
Location: South London
Key Duties:
* Carry out full property surveys specifically concerning condensation & damp diagnosis and remedial action.
* Have reasonable scientific knowledge of the different types of mould and its likely cause & effect on residents.
* Specific knowledge of building structures and how they contribute to the cause, be able to correctly diagnose & specify remedial requirements.
* Understand and be able to use equipment to aid with diagnostics and undertaking seasonal monitoring.
* Must have an empathetic approach to our tenants and property conditions.
* Able to produce drawings & floor plans, diagnose general building faults, obtain or create specifications for improvement works required with an understanding of how this may affect other components of the property/building, and obtain competitive prices.
* Order works by use of appropriate systems and Tender/contract procedures.
* Supervise works to completion, in line with Council Health & Safety Standards and other statutory requirements
* Ability to work with minimum supervision
* Ability to prioritise workloads, analyse and resolve problems
* Ability to work alone to meet strict deadlines
* Carry out post inspections, confirm satisfactory completion, authorise payments, investigate invoice queries
* Cross-service/Partnership working liaison skills and experience
* Respond to complaints, compliments, and requests for information and consider service review and development in light of these
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Voids Manager
MMP Consultancy are currently seeking candidates for a Voids Manager role to work within a Public Sector organisation in South London. £400 per day Inside IR35.
Key Duties:
* Undertake all duties required in processing all long-term voids, policy voids and fire damaged properties.
* Line Management of specified members of the Voids Team (6 Officers)
* Manage contractors, In-house labour, consultants and suppliers to facilitate high levels of service delivery. (approx. 40-60)
* Manage customer satisfaction to high standards.
To be accountable for the following:
- Line Management of 6 Officers
- Specifying works to be undertaken in properties assigned
- Procurement - allocating work to In-house and Contractors
- Finance & budgeting
- Cost control
- Quality of Work
Role Details
Title: Voids Manager
Rate: £400 per day (Inside IR35)
Location: South London
Expenses: Business related parking and mileage is paid.
Contract: Interim
If you are interested, please send over an up-to-date CV. Further information will be provided once applied. Feel free to pass onto colleagues who may be interested.
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