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Repairs Surveyor

Up to £35 per hour Umbrella
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Managing Consultant – Asset Management, Property Services & Compliance

Paolo Moraldo

Job Description

MMP Consultancy currently have an opportunity for a Building Surveyor to join a Housing Association based in West London. This will be a interim position paying £35p/h Umbrella.

This will be a 6-9 months interim contract which will involve carrying out surveys in the following postcodes. SW1H, SW3, SW6, SW10, UB1, UB2, W1T, WC1, WC1X, WC2H, W2, W3, W4, W5, W6, W10, W11, W12, W13, W14.

My client offer flexible working with 3-4 days p/w doing inspections and the remaining days WFH.


Key Duties

  • Responsible for pre/post-inspection and reports for responsive repairs, complex repairs, damp & & mould inspections, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region.

  • Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved.

  • Effectively managing the performance and on-site progress of Contractors ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance/

  • Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, and responsive repairs.

  • Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections.

  • Ensure delivery of all works in line with all compliance requirements and promotion of the organisation's Health & Safety policy and legislation, all personal risk assessments completed/reviewed and relevant action taken to mitigate risk.

  • Maintaining excellent customer satisfaction by taking ownership and demonstrating proactive collaborative working with repairs providers

Title: Building Surveyor

Rate: £35p/h Umbrella

Location: West London (Flexible Working)

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Asset Data Manager

Up to £63000 per annum

Title: Asset Data Manager
Rate: £63,000 Benefits
Location: London (Hybrid)

MMP Consultancy currently has an opportunity for an Asset Data Manager to join a Housing Association in London. This position is paying £63,000 Benefits. This would be a Hybrid role with 2 days per week in the office.

Job Purpose:

* To oversee the collection, planning and reporting of asset data and information within our clients business
* To maintain oversight of our asset plans, capturing, analysing and visualising our asset data using our asset appraisal model to promote informed decision-making.
* To model annual investment programmes that are cost-effective and support our clients strategic objectives, as well as developing our asset appraisal model to enhance strategic thinking around investment decisions.
* To actively contribute to the delivery of our clients Asset Management Strategy by engaging with stakeholders to continually improve and innovate our clients strategic asset approach, maximising the portfolio's success and value.
* To be the principal contact for the preparation of annual investment plans and disposal strategies.
* To develop a strategic approach to asset appraisal methodology.
* To co-ordinate all activities to maintain, update and verify the asset appraisal model.
* To lead on the appraisal of non-performing assets.
* To develop and implement asset quality standards.
* To support the implementation of projects and systems.
* To challenge and test current data systems and collection processes to ensure consistent, accessible and auditable data sources.

Data Management

* Update, monitor and manage our client asset management database/IT system.
* Develop and implement a long-term strategy for our client owned or managed stock, including working with stakeholders to develop a place-based approach to asset management, assessing the longer-term sustainability of our assets and identifying suitable interventions, including undertaking options appraisals.
* Ensure awareness of the condition of all owned or managed stock, to establish and maintain programmes of planned and cyclical maintenance works, in consultation with stakeholders.
* Ensure that detailed knowledge of our assets/full housing stock portfolio is collected, and that this information is fully utilised to inform any decisions on investment and options appraisal requirements.
* Ensure that stock condition data and programmes of planned and cyclical maintenance works are shared with stakeholders.
* Responsible for managing all asset management related data, so that it is accurate, up-to-date, appropriate and robust.
* Make recommendations on proposed work to improve component life cycle, produce efficiencies or savings, including recommending solutions to technical problems and implementing solutions.
* Create a clear process and carry out scheme option appraisals, making retain, remodel, regenerate, renew or disposal recommendations.
* Ensure the asset management information system/stock condition survey/environmental sustainability and other relevant databases and systems are accurate.
* Work with the Finance team to ensure data, including cost data, held on the Asset Management systems, is accurate and up to date and can be used for financial modelling.

Stock condition surveys
* Develop and deliver a rolling 5-year programme of stock condition surveys to inform our approach to asset management, ensuring that our client can evidence DHS compliance.
* Ensure that the risks found in the Housing Health & Safety Rating System (HHSRS) surveys are recorded, monitored, and implemented.
* Through the Regional Surveyors, collect regular stock condition data and update the asset management database.
* Liaise with the Asset Contracts Manager, Asset Delivery Manager and Compliance Manager to collect stock condition data from responsive repair and planned programmes of work to update the asset management database.
* To appoint and manage consultants to carry out regular audits of stock condition data.

Planned programmes of work
* Ensure that all investment requirements align with the development and implementation of the Asset Management Strategy and Business Plan.
* Create short, medium and long term planned and cyclical maintenance programmes of work and budgets.
* Liaise with the Asset Delivery Manager to programme annual planned and cyclical maintenance workstreams.
* Develop programmes of work to deliver our clients environmental and sustainability objectives.
* Ensure that peaks and troughs in investment plans/programmes are smoothed out and all planned maintenance projects are completed within budget.

Reporting
* Develop and produce regular reports on DHS and HHSRS compliance and EPC performance.
* Develop and produce regular reports on stock condition status.
* Develop and provide regular reports on short, medium and long term planned and cyclical maintenance programmes of work.
* Develop and provide ad hoc reports on portfolio management related performance indicators for the Board and Regulator.

Title: Asset Data Manager
Rate: £63,000 Benefits
Location: London (Hybrid)

Asset Data Manager

Up to £63000 per annum

Title: Asset Data Manager
Rate: £63,000 Benefits
Location: London (Hybrid)

MMP Consultancy currently has an opportunity for an Asset Data Manager to join a Housing Association in London. This position is paying £63,000 Benefits. This would be a Hybrid role with 2 days per week in the office.

Job Purpose:

* To oversee the collection, planning and reporting of asset data and information within our clients business
* To maintain oversight of our asset plans, capturing, analysing and visualising our asset data using our asset appraisal model to promote informed decision-making.
* To model annual investment programmes that are cost-effective and support our clients strategic objectives, as well as developing our asset appraisal model to enhance strategic thinking around investment decisions.
* To actively contribute to the delivery of our clients Asset Management Strategy by engaging with stakeholders to continually improve and innovate our clients strategic asset approach, maximising the portfolio's success and value.
* To be the principal contact for the preparation of annual investment plans and disposal strategies.
* To develop a strategic approach to asset appraisal methodology.
* To co-ordinate all activities to maintain, update and verify the asset appraisal model.
* To lead on the appraisal of non-performing assets.
* To develop and implement asset quality standards.
* To support the implementation of projects and systems.
* To challenge and test current data systems and collection processes to ensure consistent, accessible and auditable data sources.

Data Management

* Update, monitor and manage our client asset management database/IT system.
* Develop and implement a long-term strategy for our client owned or managed stock, including working with stakeholders to develop a place-based approach to asset management, assessing the longer-term sustainability of our assets and identifying suitable interventions, including undertaking options appraisals.
* Ensure awareness of the condition of all owned or managed stock, to establish and maintain programmes of planned and cyclical maintenance works, in consultation with stakeholders.
* Ensure that detailed knowledge of our assets/full housing stock portfolio is collected, and that this information is fully utilised to inform any decisions on investment and options appraisal requirements.
* Ensure that stock condition data and programmes of planned and cyclical maintenance works are shared with stakeholders.
* Responsible for managing all asset management related data, so that it is accurate, up-to-date, appropriate and robust.
* Make recommendations on proposed work to improve component life cycle, produce efficiencies or savings, including recommending solutions to technical problems and implementing solutions.
* Create a clear process and carry out scheme option appraisals, making retain, remodel, regenerate, renew or disposal recommendations.
* Ensure the asset management information system/stock condition survey/environmental sustainability and other relevant databases and systems are accurate.
* Work with the Finance team to ensure data, including cost data, held on the Asset Management systems, is accurate and up to date and can be used for financial modelling.

Stock condition surveys
* Develop and deliver a rolling 5-year programme of stock condition surveys to inform our approach to asset management, ensuring that our client can evidence DHS compliance.
* Ensure that the risks found in the Housing Health & Safety Rating System (HHSRS) surveys are recorded, monitored, and implemented.
* Through the Regional Surveyors, collect regular stock condition data and update the asset management database.
* Liaise with the Asset Contracts Manager, Asset Delivery Manager and Compliance Manager to collect stock condition data from responsive repair and planned programmes of work to update the asset management database.
* To appoint and manage consultants to carry out regular audits of stock condition data.

Planned programmes of work
* Ensure that all investment requirements align with the development and implementation of the Asset Management Strategy and Business Plan.
* Create short, medium and long term planned and cyclical maintenance programmes of work and budgets.
* Liaise with the Asset Delivery Manager to programme annual planned and cyclical maintenance workstreams.
* Develop programmes of work to deliver our clients environmental and sustainability objectives.
* Ensure that peaks and troughs in investment plans/programmes are smoothed out and all planned maintenance projects are completed within budget.

Reporting
* Develop and produce regular reports on DHS and HHSRS compliance and EPC performance.
* Develop and produce regular reports on stock condition status.
* Develop and provide regular reports on short, medium and long term planned and cyclical maintenance programmes of work.
* Develop and provide ad hoc reports on portfolio management related performance indicators for the Board and Regulator.

Title: Asset Data Manager
Rate: £63,000 Benefits
Location: London (Hybrid)

list Maintenance Surveyor

Up to £42000 per annum Plus Benefits

MMP Consultancy currently have an opportunity for a Maintenance Surveyor to join a housing association based out of Battle covering a patch of east Sussex.

This will be a 12 Month FTC position paying £42,000 with the option to go permanent at the end.

The Role:

The primary function of the role is to provide a responsive repair and void surveying service for My Client

To ensure that all My Clients owned and managed properties are maintained to the highest possible standards and that all statutory and regulatory requirements are met.

To ensure staff, residents, leaseholders, managing agencies and property owners are provided with a high standard of service.

Job Purpose:

  • To undertake the management of responsive repairs including taking corrective action where necessary and report regularly to the Contract Manager on progress.
  • To analyse and assess building defects, provide remedial proposals and prepare specifications for remedial repairs.
  • To ensure that specifications are up to date and meet current legislative standards.
  • To obtain where necessary quotations and estimates, in accordance with our procurement procedures.
  • To maintain communication and consultation to the highest possible standards of customer care with all stakeholders.
  • To ensure work is carried out within the budgets and value for money is achieved, by monitoring and reporting on performance.
  • To continuously identify ways of delivering the service in a more efficient and effective way.
  • To suggest improvements to procedure, processes and quality control.
  • To provide advice to other staff, both technical and non-technical, on construction and building related matters. This is to include desktop reviews of drawings and specifications for new developments to advise the Soft Landings team members of issues to be resolved.
  • Monitor the performance of contractors and consultants and provide reports to the Contract Manager or Head of Service.
  • Carry out post inspection/quality control checks on works and pursue any necessary redress to achieve satisfactory completion.
  • Carry out H&S spot checks and monitor contractors and ensure contractors are working safely and complying with all relevant Health & Safety risk assessments and method statements.
  • To manage complaints through the complaints process, receiving, taking ownership and providing written responses as required.
  • Undertake the role of lead officer for responsive repair and void works and follow my clients contract management framework.
  • To monitor and keep accurate records of progress on site, including a record of any variations, snagging and health and safety records. Accurately update Orchard and APEX on the progress of all jobs. Accurately record and acknowledge all customer contacts, complaint details, actions and learning points on CRM/CD.
  • Promote and encourage customers to verify and self-serve on our customer portal and mobile app.
  • Embrace and promote my clients culture, values and behaviours, helping to create an environment which is supportive, and a place where it's enjoyable to work.
  • To carry out any tasks deemed appropriate or required by the Contract Manager or Head of Service with the team, to create greater resilience across service charge setting activities.
  • Be available for OOH cover, when necessary, as per the agreed rota for Contract Services

Title: Maintenance Surveyor

Salary: £42,000 (12 Month FTC)

Location: Battle, covering a patch of east Sussex

list Contracts Manager (Capital Works)

£59000.00 - £61000 per annum Benefits

A great new opportunity has arisen for a Contract Manager (Capital Works) to join a main social housing contractor on a permanent basis based in Essex. This would be a permanent role paying between £59,000 - £61,000 Benefits.

Job Purpose:
To lead and manage, direct, and plan all works to be carried out by the resources under the post holders' control, in particular regard to the level of service, quality, quantity, cost control and meeting contractual requirements.
To be responsible for the overall direction and financial control of the business/work areas, to ensure that the required level of profitability is generated on an annual basis.

Duties:
* To have full managerial responsibility for the allocated work areas, involving the supervision of all contractors.
* To ensure that all work is programmed and completed within contractually defined timescales.
* To develop and implement Quality Management Procedures to produce quality standards.
* To ensure that the invoicing of all completed works, is undertaken within strict timescales, and that income is maximised.
* To work closely with the client and client representatives, to ensure that high quality service delivery is provided.
To effectively monitor operational and financial information as defined in the business plan and take corrective action where necessary.
* To ensure that good industrial relations are maintained, and safety is managed in accordance with the legislative requirements and good working practices.
* To plan and programme the workload to ensure correct job progression. Ensure that all materials and information are available to the cost centre teams when required, including pre-ordering of materials and plant equipment as appropriate.
* To carry out on-site inspections, undertake investigations, enquiries, prepare reports and offer solutions and areas for improvement.

Title: Contracts Manager (Capital Delivery)
Salary: £59,000 - £61,000 Benefits
Location: Essex

list Responsive Repairs Supervisor (Senior Surveyor)

Up to £350 per day Umbrella

MMP Consultancy currently has an opportunity for a Responsive Repairs Supervisor (Senior Surveyor) to join a local authority based in Bristol

This will be a 6-9 Month Interim contract potentially to be extended paying £350 P/Day Umbrella

The Role:

  • To supervise a team of Response Services Surveyors responsible, for responsive repairs to the City Council's stock of dwellings, buildings and land managed by Landlord Services , including monitoring the work of the trade teams and contractors, from start to completion, ensuring delivery of high quality work, getting work done "right-first-time" and achieving high customer satisfaction within budgetary targets and providing a cost effective, value for money service.

  • Maintain day-to-day supervision of Response Services Surveyors in the team.

Job Purpose:

  • Supervise and coordinate Response Services Surveyors to provide pre and post repairs inspections as directed by the Council's scheduling system.

  • With the Response Services Surveyors, monitor the delivery and quality of work carried out by Trade Teams and contractors, in order to maximise customer experience and satisfaction, taking the lead on dealing with any issues or complaints in a timely manner, ensuring any lessons learnt from these experiences are implemented as part of driving forward improvements to the Service and continuously improving customer experience.

  • Ensure that tasks are owned by staff and that they action and take responsibility from end-to-end of the process. Ensure that where work is delegated or carried out by other parties, such as contractors, that over-view is maintained and deadlines met. Ensure customers are kept informed of progress throughout the process and that the work is completed to quality, financial and time targets. Champion an excellent customer experience with Landlord Services.

  • Ensure staff performance is maintained to a high standard of delivery and customer satisfaction through the regular monitoring of individual targets, identifying and providing continuous development opportunities and the effective Supervision of any performance issues within an appropriate timescale. Escalate persistent failures or development needs to the Responsive Repairs Manager.

  • Supervise staffing resources, external contractors and suppliers to ensure the completion and co-ordination of work and provision of services in order to optimise end-to-end outputs within a timely manner, whilst maintaining a high quality service.

  • Assist the Responsive Repairs Manager to monitor and accurately report Expenditure and costs against budgets.

  • Ensure that databases, web sites, etc are maintained and up-dated by the service, for both staff and customers, in an accurate and timely manner with information concerning repairs and improvements carried out plus other property Information, as required.

  • Understand the different needs and expectations of customers. Ensure that processes are in place to meet their needs, exceed their expectations and check Information held about them is correct wherever possible. Consult with customers and monitor and check customer satisfaction. Plan and implement different and Innovative approaches to meet customer needs. Champion improvements in Customer experience with the Responsive Repairs Service.

  • Maintain an up to date knowledge of changes in repairs policy, legislation, case Law, innovation and best practice. Ensure policies are developed, continuously improved, clearly understood and consistently applied by all. Reduce the environmental impact of responsive repairs through contract management, material specification, waste management and delivery options

Title: Responsive Repairs Supervisor (Senior Surveyor)

Salary: £350 P/Day Umbrella

Location: Bristol

list Building Surveyor

Up to £50000.00 per annum Additional Benefits

MMP Consultancy are currently seeking 2 x Building Surveyor for a North West London public sector housing organisation.

Flexible working with site visits and home working. (Office attendance 2-3 days per week).

About the role

* Management of Surveying from inception to completion, creating detailed reports and specifications.
* Attend appointments as booked by the repairs administration team.
* Undertake Reports / Scott schedules as required.
* Managing legacy work initially prior to undertaking patch based works.
* Knowledge of NatFed SOR 7.1.
* Take full control of the surveying duties, ensuring the completion of works with dedicated contractors.
* Autonomy on decisions which are required to ensure quality work.
* Manage all order raising on system, utilising CRM and Northgate.
* Post inspection of works as required to ensure quality.

Essential:

* Extensive experience in delivering complex/disrepair service for social housing.
* Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques.

Preferred

Qualifications in Surveying, Construction or Building

Title: 2 x Building Surveyor
Salary: Circa £50,000 per annum
Location: North London
Contract: Temp to Perm
Benefit: Approved business-related expenses