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Damp, Mould & Disrepair Surveyor
Paolo Moraldo Divisional Manager – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy currently have an opportunity for a Damp, Mould & Disrepair Surveyor to join a housing association.
My client have stock across London and the Surrey.
This is a hybrid working role with 2-3 days working from home.
My client are offering a salary of £51,000p/a £2400 Car Allowance plus benefits.
Role Purpose:
To contribute to the successful delivery and completion of damp, mould and disrepair works within a new dedicated team within the Assets department. To carry out your role efficiently and effectively, ensure property inspections and works are delivered to a high standard, meeting our service standards whilst providing excellent customer experience and high levels of customer satisfaction. Carry out property inspections, diagnose damp, mould and disrepair causes, specify remediation and repairs, and manage works through to completion. Ensuring these works are delivered to a consistently high standard, meeting our priority targets, and achieving high levels of customer satisfaction.
Role Impact Statement:
An operational focus and delivery of damp, mould and disrepair works. Complete the daily activities ensuring the provision of excellent standards and service to our residents. Seek to identify areas of the role that can be improved ensuring that the appropriate action to rectify is taken. Delivers day to day operational activity focused on internal and external customer management and overall team wellbeing. A leader of the future you will focus on outstanding operational performance constantly seeking improvement. You will role model best behaviours ensuring open and honest interaction with teams to develop trust and challenge when things aren't right.
Key Accountabilities:
- To project manage damp, mould and disrepair works from inception through to completion including diagnosing, specifying; procuring and monitoring.
- Ensure effective solutions for managing and reducing the causes of damp and mould are identified, which will include building repairs, installing mechanical ventilation and humidity control systems, and by providing clear advice to residents to help them understand the causes of damp and mould and behaviours that will reduce humidity in their homes.
- Undertake contractor administration duties as required including reviewing Bills of Quantities, Schedules of Works, Specifications and all contract documentation, ensuring that these comply with the project brief and timescales, budget estimates, all relevant legislation, health and safety regulations and policies.
- To effectively manage contractors, carrying out and managing the quality inspection process of works, including pre-start scoping, work in progress quality inspections and post inspection sign-offs.
- Maintain CRM and systems recording progress of the works to ensure information is accurate and up to date, providing regular project updates to the senior management team.
- Certifying contractor valuations and claims within this role's delegated authority limits, including interim and final account payment.
- Work closely with our Resident Liaison Officer to ensure customers are informed of progress at all stages, the works offer excellent customer experience and high levels of customer satisfaction.
- Demonstrate VFM in the delivery of damp, mould and disrepair work projects, providing strong contract management and delivery of programmes maximising quality and value to budget.
- To ensure relevant KPI's and Service Standards are met/exceeded.
- To work in collaboration with residents to improve the quality of their homes ensuring their views are incorporated where appropriate into the delivery of the work programmes and choice is offered where practical.
- Carry out your duties in accordance with the relevant health and safety legislation and regulations. Managing and mitigating risks associated with Health and Safety and other Compliance issues.
- Promote high standards of customer focus to my clients contractors and colleagues, through appropriate and accurate advice on contractual and technical matters.
- Contribute to the effective and efficient running of the my clients Housing achieving individual targets and objectives that are set.
- Projecting a positive image of my client by providing an excellent level of customer service to internal and external customers when responding to telephone/email/written enquiries, complaints, ensuring all contact is logged on the CRM system.
- Maintain a sound knowledge and understanding of the business and operational plans and targets and the wider operating context.
- Creates an environment within the relevant services of success, supported by healthy, positive, and professional challenge to deliver constant improvement.
- To participate, engage and contribute to team meetings and activities to share my clients visions, mission, and values.
- Contribute to the effective and efficient running of the service and division to achieve targets and objectives that are set, ensuring the team's customer services standards are always met.
- Ensure that own performance contributes towards team objectives and performance of the wider business.
- Work and adapt to allow the department to always operate efficiently and effectively, constantly seeking to improve.
- Promote a unified culture and purpose across a diverse organisation by role modelling authentic behaviours aligned to the values.
- Challenge team members and other colleagues where performance or behaviours fall short of those expected by the business.
Title: Damp, Mould & Disrepair Surveyor
Salary: £51,000p/a £2400 Car Allowance Plus Benefits.
Location: London & South East
SIMILAR JOBS
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Property Surveyor (Damp & Mould)
MMP Consultancy currently has an opportunity for a Property Surveyor (Damp & Mould) to join a Local Authority in East London.
Title: Property Surveyor (Damp & Mould)
Rate: £350 Per Day
Location: East London
Job Purpose:
To be responsible for a specific work stream within the Asset Management team, providing a professional housing surveying service for the repair, maintenance, improvement and re-servicing of council owned, managed and leased stock in accordance with our clients policies and procedures, providing an effective responsive repair, planned maintenance and project management service for the organisation.
Key Accountabilities:
- The post holder reports to the either the Major Works & Voids Manager or the Disrepair & Special Projects Manager.
- The post holder, depending on the team speciality, will be responsible for special projects, disrepair, estate improvement, asbestos management and minor works OR reactive and planned repairs, voids and fire damage.
- The post holder will take the lead in areas for which the team is responsible and will include coaching other members of the team.
- The post holder may be required to work evenings, weekends and occasional public holidays, in order to ensure consultation and service requirements are met.
Key Tasks:
Key tasks and accountabilities are intended to be a guide to the range and level Qf work expected of the 'post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time.
To deputise for the Major Works & Voids Manager or the Disrepair & Special Projects Manager in the management of services for the entire Housing Property Services.- To establish and maintain effective working relationships with key stakeholders and partners and any other agency or department, so as to provide an effective and efficient service.
- To undertake Health & Safety inspections and evaluate outcomes for the whole team, and ensure any works necessary are carried out.
- To ensure that day-to-day and responsive repairs, including the appointment diaries, are managed and executed to provide both a good service to the customer as well as ensuring value for money. To effectively monitor and control expenditure against budget and to provide statistical analysis. To liaise directly with the council's preferred contractors.
- To ensure that all works are supervised and undertaken in accordance with contract specifications, London Borough of Newham's procedures, Health &
- Safety (including gas safety) Regulations and the Control of Asbestos Regulations
- 2012.
- To affect the leaks procedure, including liaising with the Legal Section to initiate enforcement action.
- To assist with the contract documentation for invitations to tender, examine tenders and recommend contractors for appointment, using expert knowledge.
- To act as client in relation to technical consultants, challenging practices and costs where necessary
- To prepare project programmes, structural reports, feasibility studies, scheme specifications and tenders for capital and revenue programme schemes, including environmental works. To manage small project teams that involves other stakeholders within the council.
- To maintain records and contribute to the development and maintenance of a comprehensive stock database via regular stock condition surveys and or H&S inspections and make recommendations as necessary
Title: Property Surveyor (Damp & Mould)
Rate: £350 Per Day
Location: East London
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Building Surveyor
MMP Consultancy currently have an opportunity for a Building Surveyor to join a Local Authority based out of Hampshire.
This will be a temporary position paying £27 P/H Umbrella on a 6-9 Month Contract
The Role:
You will carry out a wide range of duties across our varied 15,000 housing stock, together with our asset portfolio of corporate operational, commercial and community assets including schools. You will predominantly be attending day to day repairs, updating stock data, evaluating, and diagnosing what work is required, assessing the best options to carry out the work and issuing response repairs.
Job Purpose:
- You will be based at one of our area housing offices working as part of a building repairs team supporting the Building Repairs Manager's. You will be part of the repairs management team; previous management experience is not essential and you will be supported to develop your skills and gain managing experience using the 'Systems Thinking' methodology.
- You will be part of a team responsible for providing a building repair and voids service ensuring that it is undertaken in accordance with our NEC3 term service contract including all contractor payments and undertaking all appropriate audits.
- The team assists us in meeting our purposes which are, to maintain and improve our properties, ensure the right repair is carried out at the right time and provide suitable homes when needed.
- You will be surveying our assets, updating stock data, assessing the condition of our assets, evaluating and diagnosing what work is required, assessing the best options to carry out the work, issuing repairs and managing a varied range of planned repair projects. We maintain a varied housing stock including a diverse range of corporate, operational, commercial and community assets.
- Repair projects that you may carry out and supervise include decorations to external and communal areas, cladding, fire upgrading work, window replacement, re-roofing, electrical work, extensions, and structural repairs.
- The value of individual projects you will be responsible for managing will be up to £50,000, although typically you will undertake schemes that will have a contract value of £15,000. You will support and deputise for the Building Repairs Manager to ensure the building repairs team have capacity to effectively manage all demands received by utilising all the resources available including developing apprentices and surveyors.
- You will manage apprentices and/or surveyors supporting the team to provide a repairs service including support management of day to day repairs, DFG works, GRA assets, complaints and legal claims, You will liaise with customers and stakeholders regarding the repairs and maintenance service, investigating complaints and disrepair claims as appropriate. Stakeholders include residents, leaseholders, local councillors, building users and other section heads and you will have responsibility for managing the repairs service and developing relationships with specific delegated stakeholders.
- You will manage the repairs and maintenance of the assets you are responsible for and ensure that we have accurate stock data information as appropriate. You will assess the condition of the assets, use measures to assess the effectiveness of the service, identify planned maintenance projects and prioritise demands to inform planned programmes of work..
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Disrepair Surveyor
MMP Consultancy currently has an opportunity for a Disrepair Surveyor to join a housing association based in Wiltshire/Hampshire.
This will be a permanent position paying £48,065.00 P/A Plus Benefits
The Role:
- The role will cover Wiltshire and Hampshire, so candidates will need to be suitably based for this. They will be used to completing property inspections and that is the crux of this role.
- The main focus of this role is to complete damp and mould and disrepair surveys, identifying building defects, and completing any further investigations to accurately diagnose and rectify any faults including damp remediation.
- this will involve specifying works for our DLO as well as managing contractors to ensure all works are completed to a high standard and in good time.
- They will need to produce high quality condition reports of each property that our solicitors can rely on in court and be willing to appear in court as a witness if required.
- This role will also involve supporting our team of Response Surveyors by completing comprehensive damp investigations in problematic properties, providing advice and training to other members of the team and handling complaints.
- An expertise in building pathology and experience in damp investigations will be a big asset in this role as would excellent customer care skills to help us manage these difficult cases.
- They won't be alone; they'll be working with two other Disrepair Surveyors and between them will complete surveys across the group.
- We are looking to base this role in Hampshire/Wiltshire, however there may be a requirement to travel further into our operating regions which include, Dorset, Somerset, Devon and Cornwall.
- Strong working knowledge of Disrepair legislation, the Landlord Tenancy act 1985, Homes for Habitation and HHSRS assessments. Skills & Abilities.
Title: Disrepair Surveyor
Salary: £48,065.00 P/A Plus Benefits
Location: Wiltshire/Hampshire
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