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Billie Gumble Recruitment Consultant – Social Housing & Operational Support
Job Description
MMP Consultancy are looking to recruit a Maintenance Officer on a temporary basis based in Central London.
The post holder will work collaboratively within the Housing Services Team, delivering a centralised programme of void and maintenance support to our accommodation services.
Through effective coordination and communication with internal and external partners, to achieve void performance standards, and reduce financial impact of income loss through void loss.
To achieve best practice and value for money through partnership working with registered providers, and maintenance contractors. Ensure works are carried out within agreed timescales, to appropriate quality, maintaining compliance with Health and safety requirements. Record, monitor and communicate progress through our integrated online client and service portals.
Key Responsibilities:
* To ensure any risk assessments required for the works are provided ahead of works commencing.
* Inspect site and completed works to ensure quality standards.
* Ensure that progress is recorded, and services are updated, to ensure units can be re-let without delay upon completion of works.
* Ensure that legally required void safety checks are completed and certificates provided.
* Work collaboratively to support the wider Maintenance and Health and Safety Teams where needed by assisting progress with non-void maintenance requests as requested by the Maintenance Co-ordinator.
* Where supporting with non-void maintenance to ensure communication with clients and / or services to facilitate adequate notice and access arrangements.
* To share information appropriately with colleagues and others involved with individual clients within the confines of the confidentiality policy and procedure and in accordance with data protection.
* Ensure compliance with document controls in accordance with ISO.
* Partnership Working.
* To ensure contract compliance in relation to existing agency management contracts.
* Work in partnership with other staff, our Registered Provider partners, and other stakeholder organisations to coordinate and share information to ensure the provision of an effective and joined-up service which meets the needs of our clients.
* To take personal responsibility for a professional approach that enhances the reputation of the service both internally and externally and meets the organisational code of conduct.
* To comply with internal GDPR policies with regards to management of client data.
* Promote and encourage use of the complaints, and anti-social behaviour reporting procedures to ensure our clients voices are heard.
* Liaise with clients, our staff, and Registered Providers and appointed contractors to ensure an effective responsive repair and maintenance service ensuring our properties are well presented and maintained.
* Respond to enquiries, complaints, incidents, safeguarding, reports of anti-social behaviour in a sensitive and a professional manner.
* Take responsibility for compliance with the organisational Health and Safety policy and procedure, to ensure personal safety and that of clients, colleagues, contractors, and other visitors always.
* To liaise with staff, Registered Providers, clients, and contractors to ensure Landlord health and safety compliance requirements can be met, and to take appropriate action against clients breach their Tenancy requirements to provide reasonable access.
* Take responsibility for compliance with the organisations safeguarding policy and procedure, ensuring appropriate action, reporting, and recording.
* Liaising with staff to facilitate access to involvement and partnership working opportunities for clients, developing alternative ways in which to involve residents, particularly for those we have found it hard to engage with us.
SIMILAR JOBS
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Property Surveyor (Damp & Mould)
MMP Consultancy currently has an opportunity for a Property Surveyor (Damp & Mould) to join a Local Authority in East London.
Title: Property Surveyor (Damp & Mould)
Rate: £350 Per Day
Location: East London
Job Purpose:
To be responsible for a specific work stream within the Asset Management team, providing a professional housing surveying service for the repair, maintenance, improvement and re-servicing of council owned, managed and leased stock in accordance with our clients policies and procedures, providing an effective responsive repair, planned maintenance and project management service for the organisation.
Key Accountabilities:
- The post holder reports to the either the Major Works & Voids Manager or the Disrepair & Special Projects Manager.
- The post holder, depending on the team speciality, will be responsible for special projects, disrepair, estate improvement, asbestos management and minor works OR reactive and planned repairs, voids and fire damage.
- The post holder will take the lead in areas for which the team is responsible and will include coaching other members of the team.
- The post holder may be required to work evenings, weekends and occasional public holidays, in order to ensure consultation and service requirements are met.
Key Tasks:
Key tasks and accountabilities are intended to be a guide to the range and level Qf work expected of the 'post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time.
To deputise for the Major Works & Voids Manager or the Disrepair & Special Projects Manager in the management of services for the entire Housing Property Services.- To establish and maintain effective working relationships with key stakeholders and partners and any other agency or department, so as to provide an effective and efficient service.
- To undertake Health & Safety inspections and evaluate outcomes for the whole team, and ensure any works necessary are carried out.
- To ensure that day-to-day and responsive repairs, including the appointment diaries, are managed and executed to provide both a good service to the customer as well as ensuring value for money. To effectively monitor and control expenditure against budget and to provide statistical analysis. To liaise directly with the council's preferred contractors.
- To ensure that all works are supervised and undertaken in accordance with contract specifications, London Borough of Newham's procedures, Health &
- Safety (including gas safety) Regulations and the Control of Asbestos Regulations
- 2012.
- To affect the leaks procedure, including liaising with the Legal Section to initiate enforcement action.
- To assist with the contract documentation for invitations to tender, examine tenders and recommend contractors for appointment, using expert knowledge.
- To act as client in relation to technical consultants, challenging practices and costs where necessary
- To prepare project programmes, structural reports, feasibility studies, scheme specifications and tenders for capital and revenue programme schemes, including environmental works. To manage small project teams that involves other stakeholders within the council.
- To maintain records and contribute to the development and maintenance of a comprehensive stock database via regular stock condition surveys and or H&S inspections and make recommendations as necessary
Title: Property Surveyor (Damp & Mould)
Rate: £350 Per Day
Location: East London
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Mechanical & Electrical Manager
MMP Consultancy currently have an opportunity for a M&E Manager to work with a local authority based in Westminster. This in an interim position paying £420p/d Umbrella.
This role will include hybrid working.
About the Role
My client is seeking an experienced Interim Mechanical & Electrical Manager to provide expert leadership and support across a broad range of mechanical and electrical services.
This key role involves managing contractors, overseeing performance, and ensuring that service delivery meets critical KPIs.
Key Responsibilities:
Provide support across key service areas, including Electrical, Lighting, Lifts, Mechanical, Legionella, Domestic Gas, and Communal Gas services. Manage and oversee performance of contractors, ensuring compliance with agreed KPIs and quality standards. Lead and manage a team of 20 staff, fostering a collaborative and high-performance culture. Attend and contribute to relevant meetings, such as Programme Board and Contractor Core Group meetings.
Oversee the management of multi-million-pound contracts across both repairs and capital programmes. Provide detailed reporting and updates to senior management on service delivery, performance, and improvement areas.
What You'll Achieve: Deliver efficient and high-quality mechanical and electrical services within the council's housing portfolio. Ensure contractors meet performance standards and service delivery aligns with council objectives. Enhance reporting mechanisms and contribute to strategic decision-making processes.
Skills & Qualifications: Relevant qualifications in mechanical engineering and/or electrical services. Membership in a professional institute such as CIBSE, CIOB, or RICS. Extensive experience managing contracts and delivering large-scale programmes in social housing or a related environment. Proven ability to manage large teams and lead complex projects effectively. Strong contract management expertise, including overseeing multi-million-pound contracts. Excellent communication and leadership skills, with the ability to report effectively to senior management and stakeholders.
Work Style & Reporting: Work Pattern: Hybrid working, with both remote and on-site responsibilities. Reports To: Senior Management.
Title: M&E Manager
Day Rate: £420p/d Umbrella
Location: Westminster, London
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Building Safety Manager
MMP Consultancy currently have an opportunity for a Building Safety Manager to join a local authority based in Westminster. My client is looking for a skilled and experienced Building Safety Manager to lead the compliance and safety efforts for the council's high-risk residential buildings. This pivotal role supports the Principal Building Safety Manager in ensuring adherence to the Building Safety Act 2022 and fostering a strong culture of building safety across the organisation. This will be an interim position paying £372p/d Umbrella.
This role will include hybrid working.
Job Purpose:
Main Responsibilities:
Preparation of and submitting Building Assessment Certificate (BAC) applications for my clients high-risk buildings.
Liaison with Building Safety Regulator.
Liaison with internal council teams, contractors and consultants to ensure compliance.
Provide support for the Principal Building Safety Manager to meet all requirements of the Building Safety Act 2022.Work closely with the Fire Safety Team to ensure compliance across all high risk buildings
Work closely with the Development Team on all new high risk buildings and to ensure we are maintaining the Golden Thread of Information
Carry out building inspections for high risk buildings reporting back to the business defects and improvement works required.
Where required, to produce/manage/contribute in the production of client briefs for the procurement of fire improvement works, resulting from the building safety inspections.
Provide competent advice to other internal departments regarding building safety, policy, and procedures, working with them to enhance building safety culture.
Where required, provide support through the building control, planning and / or listed building consent process.
Attend residents meetings where required to engage and highlight building safety within our high-risk buildings.
Key Duties:
- Produce detailed building safety case reports in order to apply for Building Assessment Certificates
- Provide timely and accurate reports to the Principal Building Safety Manager
- Carry out building inspections to confirm level of risk and necessary actions to be taken have been captured accurately and articulated appropriately to colleagues across the organisation.
Title: Building Safety Manager
Salary: £372p/d Umbrella
Location: Westminster, London
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