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Maintenance Officer

£14.01 - £18.41 per hour
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Recruitment Consultant – Operational Support & Admin

Billie Gumble

Job Description

MMP Consultancy are looking to recruit a Maintenance Officer on a temporary basis based in Central London.

The post holder will work collaboratively within the Housing Services Team, delivering a centralised programme of void and maintenance support to our accommodation services.
Through effective coordination and communication with internal and external partners, to achieve void performance standards, and reduce financial impact of income loss through void loss.
To achieve best practice and value for money through partnership working with registered providers, and maintenance contractors. Ensure works are carried out within agreed timescales, to appropriate quality, maintaining compliance with Health and safety requirements. Record, monitor and communicate progress through our integrated online client and service portals.

Key Responsibilities:

* To ensure any risk assessments required for the works are provided ahead of works commencing.
* Inspect site and completed works to ensure quality standards.
* Ensure that progress is recorded, and services are updated, to ensure units can be re-let without delay upon completion of works.
* Ensure that legally required void safety checks are completed and certificates provided.
* Work collaboratively to support the wider Maintenance and Health and Safety Teams where needed by assisting progress with non-void maintenance requests as requested by the Maintenance Co-ordinator.
* Where supporting with non-void maintenance to ensure communication with clients and / or services to facilitate adequate notice and access arrangements.
* To share information appropriately with colleagues and others involved with individual clients within the confines of the confidentiality policy and procedure and in accordance with data protection.
* Ensure compliance with document controls in accordance with ISO.
* Partnership Working.
* To ensure contract compliance in relation to existing agency management contracts.
* Work in partnership with other staff, our Registered Provider partners, and other stakeholder organisations to coordinate and share information to ensure the provision of an effective and joined-up service which meets the needs of our clients.
* To take personal responsibility for a professional approach that enhances the reputation of the service both internally and externally and meets the organisational code of conduct.
* To comply with internal GDPR policies with regards to management of client data.
* Promote and encourage use of the complaints, and anti-social behaviour reporting procedures to ensure our clients voices are heard.
* Liaise with clients, our staff, and Registered Providers and appointed contractors to ensure an effective responsive repair and maintenance service ensuring our properties are well presented and maintained.
* Respond to enquiries, complaints, incidents, safeguarding, reports of anti-social behaviour in a sensitive and a professional manner.
* Take responsibility for compliance with the organisational Health and Safety policy and procedure, to ensure personal safety and that of clients, colleagues, contractors, and other visitors always.
* To liaise with staff, Registered Providers, clients, and contractors to ensure Landlord health and safety compliance requirements can be met, and to take appropriate action against clients breach their Tenancy requirements to provide reasonable access.
* Take responsibility for compliance with the organisations safeguarding policy and procedure, ensuring appropriate action, reporting, and recording.
* Liaising with staff to facilitate access to involvement and partnership working opportunities for clients, developing alternative ways in which to involve residents, particularly for those we have found it hard to engage with us.

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list HIA Surveyor

Up to £42.55 per hour Inside IR35

MMP Consultancy is currently a HIA Building Surveyor (Aids and Adaptations) for a Housing Organisation within North West London. Rate £42.55 per hour (Inside IR35).

Key Duties:

* Interpreting Briefs, the scope of works and project requirements from, Client officers, project sponsors, external clients and Stakeholders, tenants, and external organisations
* Preparing feasibility studies and viability assessments particularly relating to meeting specific requirements/recommendations on aids and adaptation projects/works
* Identifying and commissioning specialists and consultants, also including internal commissions
* Carry out building/stock condition surveys preparing reports on findings.
* Identify building defects and provide recommendations for repair, preparing estimates as required.
* Ensuring project delivery within a strict qualitative and commercial framework
* Diagnosing defects and implementing cost-effective solutions.
* Preparing outline specifications during the design process and detailed drawings specifications for quotation purposes. This shall also include the contract conditions, preliminaries, and schedule of works
* Preparing drawings sufficient to convey the work required.
* Investigate the selection of appropriate materials and methods of construction.
* Preparing quotation documentation and inviting quotations/tenders.
* Project management
* Project Procurement process - seeking quotations and tenders
* Site inspections and supervision.
* Contract administration of projects,
* visiting site to ensure that the works are carried out in accordance with the contract documentation

Job Details:

Title: HIA Surveyor
Rate: £42.55 per hour (Inside IR35)
Contract: 3 month rolling - 36 hour
Client: Local Authority

list HIA Surveyor

Up to £33.00 per hour Inside IR35

MMP Consultancy is currently a HIA Building Surveyor (Aids and Adaptations) for a Housing Organisation within North West London. Rate £33 per hour (Inside IR35).

Key Duties:

* Interpreting Briefs, the scope of works and project requirements from, Client officers, project sponsors, external clients and Stakeholders, tenants, and external organisations
* Preparing feasibility studies and viability assessments particularly relating to meeting specific requirements/recommendations on aids and adaptation projects/works
* Identifying and commissioning specialists and consultants, also including internal commissions
* Carry out building/stock condition surveys preparing reports on findings.
* Identify building defects and provide recommendations for repair, preparing estimates as required.
* Ensuring project delivery within a strict qualitative and commercial framework
* Diagnosing defects and implementing cost-effective solutions.
* Preparing outline specifications during the design process and detailed drawings specifications for quotation purposes. This shall also include the contract conditions, preliminaries, and schedule of works
* Preparing drawings sufficient to convey the work required.
* Investigate the selection of appropriate materials and methods of construction.
* Preparing quotation documentation and inviting quotations/tenders.
* Project management
* Project Procurement process - seeking quotations and tenders
* Site inspections and supervision.
* Contract administration of projects,
* visiting site to ensure that the works are carried out in accordance with the contract documentation

Job Details:

Title: HIA Surveyor
Rate: £33 per hour (Inside IR35)
Contract: 3 month rolling - 36 hour
Client: Local Authority

Fire Safety Manager

Up to £60000 per annum Additional Benefits

MMP Consultancy currently have an opportunity for a Fire Safety Manager to join a housing association based in Westminster. This will be a permanent position paying £60,000p/a Benefits.

My client is offering a flexible working role with an expectation of 2 days p/w In the offices.

Job Overview:

The Fire Safety Manager reports to the Head of Compliance and Building Safety and works within the compliance team. This role is principally responsible for ensuring that the organisation improves compliance relating to fire safety and implementing associated legislation, recommendations, and best practice.

The post holder will be primarily responsible for the delivery, management and implementation of the Fire Management Plan, Operational Guidance and Fire Safety related policies which form my clients Fire Risk Management strategy.

This role will be responsible for the delivery of the Fire Risk Assessment programme and to ensure that the organisation remains compliant in its fire safety duties as a landlord.

They will manage the process of pre and post inspections to support the Head of Compliance and Building Safety with the quality of products and service to all compliance and specialised service contracts delivering statutory and regulatory activity.

The Fire Safety Manager will lead with Building Safety Cases and reports. They will develop and implement where necessary, ensuring their effective maintenance and management post-implementation.

The Fire Safety Manager will ensure good financial management of allocated budgets and provide periodic reports on actual and forecast spend.

Main Accountabilities:

Operational

  • Responsible for the day-to-day delivery and management of my clients Fire Risk Management Strategy.
  • Responsible for the Fire Risk Assessment programme and to ensure that the organisation remains compliant in its fire safety duties as a landlord. This includes the interpretation, analysis and programming of fire precaution works which emanate.
  • Review all fire remedial actions and provide technical specifications and engineering solutions to ensure compliance which represents value for money.
  • Provide up to date information on fire safety related KPI's and provide commentary in weekly compliance meetings.
  • To regularly review building safety case reports and associated management plans to ensure buildings are safe.
  • Act as the lead on the delivery of the fire safety work programmes and ensure that all works are completed within agreed timescales and KPI's to the required standard and quality.
  • Manage and coordinate the audits of Fire risk inspections and Fire remedial works and address any contractor underperformance.
  • To support the organisation with training and ensure that any regulatory or legislative changes are impact assessed and where policy and procedure changes are required this is implemented within any advised timeframes.
  • Ensure completion of remedial actions from any notice received from LFB within agreed timescales.
  • Will be responsible for organising familiarisation visits with the LFB.
  • Carry out pre and post inspections for all areas of compliance as required to ensure value for money, quality of work and resident satisfaction.
  • To carry out pre-inspections and building surveys to identify defects including preparation of detailed reports, specifications, and cost estimates where necessary to ensure the appropriate remedial works are undertaken, to ensure effective and appropriate repair solutions ensuring all applicable regulations are complied with.
  • Provide technical advice on building defects and diagnosis to the organisation including the day-to-day responsive repairs service, as well as, from time to time, carrying out post inspections of repairs to help better manage our contractors.
  • Ensure that all databases are continually updated to reflect servicing works carried out and all required certification is provided on completion of works.
  • Attend various meetings, both internal and external, to represent LACS and conduct joint site meetings with LACS staff, contractors, and external agencies such as LFB.

Building Safety

  • Act as lead within the Property Services Team for Building Safety Cases and to successfully develop and implement where necessary, ensuring their effective maintenance and management post-implementation.
  • Review and update the Building Safety Case as required ensuring that it is valid and up to date, working with other teams within the department to ensure that this is completed.

Contract Management

  • Make visits to site to monitor contractor performance against key performance indicators and to validate servicing and remedial works being undertaken to ensure that they are of a high standard.
  • Deputise for the Head of Compliance and Building Safety when required and lead contract management meetings.
  • Attend all Fire Safety Group Meetings and offer expert advice.
  • Assist in the procurement and tendering of new contracts and preparation of briefs and appointment of external consultants and contractors as required.
  • Effectively manage contractors and consultants delivering repairs, servicing and projects ensuring they comply with contractual obligations and take remedial action where performance does not meet their contractual obligations.
  • Ensure all projects and services are effectively managed including monitoring costs, progress, performance against KPI's, ensuring regular progress meetings are in place. Keep management informed of progress, highlighting areas of concern.

Finance & Budgets

  • Authorise works up to the delegated authority for the post.
  • Ensure budget responsibilities are met, promptly raise any concerns (under or overspent), feeding into forecasting and business planning purposes as required.
  • Work with Project Managers to ensure all works are compliant and provide value for money.
  • Promote a culture of value for money and sound financial practice within the role.

Title: Fire Safety Manager

Salary: £60,000p/a Benefits

Location: Westminster

Refurbishment Project Manager

Up to £54213 per annum Additional Benefits

MMP Consultancy currently have an opportunity for a Refurbishment Project Manager to join a West London Local Authority. This will be a permanent position paying £54,213p/a Benefits.

Job Purpose:

  • To provide proactive, highly-organised project management, working as a key part of the team that is transforming Lancaster West into a model estate for the 21st Century
  • Seizing opportunities to maximize a positive legacy for residents, managing building works and sustainability projects, through a multi-million pound refurbishment co-designed with residents, aiming for all homes to be carbon-neutral by 2030.
  • To use data, analysis, and resident input to design and deliver projects that improve the quality of homes and the wider neighbourhood for residents, maximising value within the resources available.
  • To ensure effective management of contracts, partners and workstreams - maintaining budgetary control, managing risks effectively with an exemplary approach to health and safety.
  • Monitor projects and contractors on site to make sure they are delivered to cost, overseeing the work of contractors, operatives and resident liaison officers to deliver major building works projects that meet the diverse needs of the community.

Role Duties

  • Developing and maintaining all project documentation including business cases, project initiation documents, project plans, risk and issue logs, and exception reporting.
  • Building, leading, and motivating project teams in a matrix management environment to deliver the required products while retaining overall responsibility for the delivery
  • To work collaboratively with services to understand their business requirements and to identify and communicate successfully the most effective ways to respond to those requirements, securing buy-in from key managers.
  • Lead on the scoping and specification of projects ensuring that all organisational and statutory requirements are met.
  • Analyse and make recommendations on consultant/contractor design options, feasibility reports and proposals to ensure they meet the project objectives, client requirements and demonstrate value for money.
  • Ascertain client and resident requirements and brief consultants accordingly, ensuring compliance with all business requirements and performance and quality standards.
  • Work effectively with a range of stakeholders to establish and lead project teams to deliver the project to time and budget.
  • Ensure that site checks are undertaken to agree or validate the necessity and accuracy of contractor and consultant work proposals/schedules, quality of work and resident focus.
  • Assist with validating project and contractor valuations and final accounts, to ensure budgets are well managed
  • Monitoring, controlling and reporting on individual projects and budgets to agreed timescales and standards and ensure that continuous improvement activities are conducted in line with RBKC's requirements to ensure that corrective and action plans are implemented where required.
  • Ensure that the projects are delivered within the constraints of CDM requirements and that project specific 'Construction Phase Plans' are reviewed and updated as the projects progress.
  • Work with residents, Resident Associations and RLO's to ensure that resident communication and engagement requirements are met.
  • Work collaboratively with colleagues across the department and the Council to ensure effective service provision and achievement of corporate objectives, including contributing to business and service planning, risk management and business continuity.
  • Ensure that organisational expectations in relation to complaints handling, resident engagement and equality and diversity are met.
  • Identify and seize opportunities to reduce carbon emissions, in the lifecyle of projects, and in the ongoing use of the blocks and homes we manage
  • Undertake other duties relevant to the nature, scope and level of the role as necessary including attending evening and weekend meetings
  • To lead or contribute to assigned projects; ensuring projects deliver the required products and outcomes within specified criteria in terms of scope, quality, cost and time
  • To ensure high levels of stakeholder engagement and effective communication regarding the changes being implemented. To review existing work practices to include efficiency and effectiveness and reduce costs through effective use of systems and data to deliver an improved customer experience.
  • To ensure effective engagement with residents and other relevant external stakeholders
  • To ensure that resident needs and expectations are identified, and that users are involved in testing customer facing changes.
  • To be fully conversant with all legislative or statutory provisions and the Council's key policies, processes and procedures across a range of high-profile services.

Title: Refurbishment Project Manager

Salary: £54,213p/a Benefits

Location: Kensington, West London

Disrepair Surveyor

Up to £47250 per annum

MMP has just had a new opportunity for a Disrepair Surveyor to join one of our clients in London. I wanted to see if this would be something of interest to yourself or anyone in your network?

Job Title: Disrepair Surveyor (Experience working in Disrepair and a knowledge of Section 11 of the Landlord and Tenant Act are essential)
Location: London
Contract: Permanent
Salary: £47,250 Benefits

Job purpose:
*Supports the overall Property directorate and other departments in the
diagnosis and management of work
Manages own workload to diagnose and manage property defects, disrepair and complicated or larger pieces of work including ad hoc planned replacements and day to day repairs
*Lead on the diagnostics of building issues as part of our professional repairs service.
*Provide building pathology support across the entire Property Team.
*Deal with all aspects of building maintenance and defects including post inspection and managing follow on work;
*Contribute with the development of works and provide technical support/advice.
*Contribute, as a member of the Property Team, to corporate objectives and continual business improvement.
*Review Home Improvement requests always safeguarding the assets of our client's
*Assist when there are works affecting party wall or work requests from leaseholders.
*Working to deliver our requirements within our responsibilities under tenure type agreements, policies and legal definitions - e.g General needs, Shared ownership and Leaseholders all have different requirements and our client's may have different obligations. This would also include managing agents.
*Assist the team in all technical aspects of building design and defects.
*Make decisions regarding recommendation of work to the Planned team or to carry out ad hoc replacements.
*Feed-back on defective components to ensure design changes for future programs.
*Liaise with the Voids team to inspect and agree specifications of work in accordance with the our client's Lettings Standards.

Main accountabilities:
*A strong team mentality
*Provide strong commitment to the team to ensure people are effective in their roles, supported and motivated.
*Appraising buildings to improve their performance and ensure standards are met.
*Be part of a professional team that reflect the standard of service required.
*Be aware and manage in line with our client policies.
*Carry out the full range of requirements such as pre, post and during work inspections.
*Request training as required to widen knowledge and awareness.
*Manage leaseholder and third party enquiries.
*Investigate complaints and serious incidents ensuring the relevant systems are updated.
*Consider any budget implications in order to ensure spend is allocated appropriately to the correct budget to mitigate risk of overspend and recovery via a Section 20 process.
*Work alongside Property colleagues to contribute to the development of learning framework to build capability of front line colleagues in relation to property diagnosis and management of repairs.

Benefits:
*28 days annual leave plus bank holidays
*In addition to annual leave a 'belief day' to be taken at a time of your choosing
*2 paid voluntary days to support your community
*Flexibility to buy and sell 5 days leave each year
*Life assurance cover 3 x your salary
*Health cash plan scheme for your everyday healthcare needs
*Enhanced pension with matched contributions up to a maximum of 9% contribution
*Tenancy deposit - interest free loan to help with rental deposits
*Cycle to Work scheme
*Employee assistance programme
*Season ticket loan
*Access to extensive on-line training
*Tenancy Deposits to assist colleagues with rental deposits

Job Title: Disrepair Surveyor (Experience working in Disrepair and a knowledge of Section 11 of the Landlord and Tenant Act are essential)
Location: London
Contract: Permanent
Salary: £47,250 Benefits

Disrepair Surveyor

Up to £47250 per annum

MMP has just had a new opportunity for a Disrepair Surveyor to join one of our clients in London. I wanted to see if this would be something of interest to yourself or anyone in your network?

Job Title: Disrepair Surveyor (Experience working in Disrepair and a knowledge of Section 11 of the Landlord and Tenant Act are essential)
Location: London
Contract: Permanent
Salary: £47,250 Benefits

Job purpose:
*Supports the overall Property directorate and other departments in the
diagnosis and management of work
Manages own workload to diagnose and manage property defects, disrepair and complicated or larger pieces of work including ad hoc planned replacements and day to day repairs
*Lead on the diagnostics of building issues as part of our professional repairs service.
*Provide building pathology support across the entire Property Team.
*Deal with all aspects of building maintenance and defects including post inspection and managing follow on work;
*Contribute with the development of works and provide technical support/advice.
*Contribute, as a member of the Property Team, to corporate objectives and continual business improvement.
*Review Home Improvement requests always safeguarding the assets of our client's
*Assist when there are works affecting party wall or work requests from leaseholders.
*Working to deliver our requirements within our responsibilities under tenure type agreements, policies and legal definitions - e.g General needs, Shared ownership and Leaseholders all have different requirements and our client's may have different obligations. This would also include managing agents.
*Assist the team in all technical aspects of building design and defects.
*Make decisions regarding recommendation of work to the Planned team or to carry out ad hoc replacements.
*Feed-back on defective components to ensure design changes for future programs.
*Liaise with the Voids team to inspect and agree specifications of work in accordance with the our client's Lettings Standards.

Main accountabilities:
*A strong team mentality
*Provide strong commitment to the team to ensure people are effective in their roles, supported and motivated.
*Appraising buildings to improve their performance and ensure standards are met.
*Be part of a professional team that reflect the standard of service required.
*Be aware and manage in line with our client policies.
*Carry out the full range of requirements such as pre, post and during work inspections.
*Request training as required to widen knowledge and awareness.
*Manage leaseholder and third party enquiries.
*Investigate complaints and serious incidents ensuring the relevant systems are updated.
*Consider any budget implications in order to ensure spend is allocated appropriately to the correct budget to mitigate risk of overspend and recovery via a Section 20 process.
*Work alongside Property colleagues to contribute to the development of learning framework to build capability of front line colleagues in relation to property diagnosis and management of repairs.

Benefits:
*28 days annual leave plus bank holidays
*In addition to annual leave a 'belief day' to be taken at a time of your choosing
*2 paid voluntary days to support your community
*Flexibility to buy and sell 5 days leave each year
*Life assurance cover 3 x your salary
*Health cash plan scheme for your everyday healthcare needs
*Enhanced pension with matched contributions up to a maximum of 9% contribution
*Tenancy deposit - interest free loan to help with rental deposits
*Cycle to Work scheme
*Employee assistance programme
*Season ticket loan
*Access to extensive on-line training
*Tenancy Deposits to assist colleagues with rental deposits

Job Title: Disrepair Surveyor (Experience working in Disrepair and a knowledge of Section 11 of the Landlord and Tenant Act are essential)
Location: London
Contract: Permanent
Salary: £47,250 Benefits