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Associate Director

Ebonnie Goss

Job Description

Building Safety Communications Officer required to join a Housing Association based in London, on a permanent contract.

As Building Safety Communications Officer, the role will include:

* Provide high level specialist advice and information regarding cladding and building safety remediation works, Fire Risk Appraisal of the External Walls (FRAEW) process, grant positions and legal proceedings.
* Prepare high-quality responses to informal complaints and enquiries
* Draft high level written correspondence to residents and stakeholders, providing update on legal proceedings and status of cladding remediation works.

Duties & Responsibilities:

* Support the Building Safety/Fire teams to identify learnings from queries that results in continuous service improvement.
* Provide information, advice and assistance to residents and leaseholders whilst major works are being carried out to their homes.
* Provide support in Building Safety Residents Meetings.
* Ensure residents are kept informed about the safety of their building and consulted when possible.
* Liaise with third parties, including Managing agents, freeholders, contractors, about works to be undertaken on buildings and keep track of progress ensuring residents and management are kept informed.
* Undertake resident satisfaction surveys following the completion of projects, including a full analysis of the results.
* Prepare or update process maps and short briefings when required.

Skills & Requirements:

* Previous experience working within building safety in the housing industry (cladding remediation works experience) is ideal.
* High level of IT skills and literacy including proficiency in Microsoft - Word & Excel.
* Enhanced letter writing skills with the ability to adapt information for the audience.
* A proven track record of delivery in a demanding and fast paced environment.
* Enthusiastic about working in a customer services environment and ability to empathise with residents.
* Excellent attention to detail and ability to work well under pressure and to tight deadlines.
* Demonstrable experience of working collaboratively with senior management. Readily accepts responsibility.
* Shows initiative in proposing service improvements.

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list Repairs Planner

£12.50 - £16.50 per hour

MMP Consultancy are looking to recruit a Planner's to work across several responsive maintenance contracts in London.

We are seeking experienced Planner's, Scheduler's or Repairs Advisor's to apply. This is a customer service based role so candidates must be customer focussed, candidates must present excellent communication and people skills.

Responsibilities:
* Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
* Check the system for emergencies and manage within a timely manner to ensure targets are meet
* Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion
* Arrange inspections for supervisors
* Provide a high-quality service to client on a face to face basis
* Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders

Experience Required for Planner / Customer Service Advisor:
* Previous experience of working with a Housing Association / Local Authority or Maintenance Contractor in either a Scheduling or Customer Service capacity
* Excellent communicator, with strong organisational skills
* Proficient IT skills including use of Microsoft Excel and Word
* Proven background in a customer service focused environment
* Experience of using database systems (Connect / Northgate / DRS)
* Construction related knowledge

list HIA Surveyor

Up to £42.55 per hour Inside IR35

MMP Consultancy is currently a HIA Building Surveyor (Aids and Adaptations) for a Housing Organisation within North West London. Rate £42.55 per hour (Inside IR35).

Key Duties:

* Interpreting Briefs, the scope of works and project requirements from, Client officers, project sponsors, external clients and Stakeholders, tenants, and external organisations
* Preparing feasibility studies and viability assessments particularly relating to meeting specific requirements/recommendations on aids and adaptation projects/works
* Identifying and commissioning specialists and consultants, also including internal commissions
* Carry out building/stock condition surveys preparing reports on findings.
* Identify building defects and provide recommendations for repair, preparing estimates as required.
* Ensuring project delivery within a strict qualitative and commercial framework
* Diagnosing defects and implementing cost-effective solutions.
* Preparing outline specifications during the design process and detailed drawings specifications for quotation purposes. This shall also include the contract conditions, preliminaries, and schedule of works
* Preparing drawings sufficient to convey the work required.
* Investigate the selection of appropriate materials and methods of construction.
* Preparing quotation documentation and inviting quotations/tenders.
* Project management
* Project Procurement process - seeking quotations and tenders
* Site inspections and supervision.
* Contract administration of projects,
* visiting site to ensure that the works are carried out in accordance with the contract documentation

Job Details:

Title: HIA Surveyor
Rate: £42.55 per hour (Inside IR35)
Contract: 3 month rolling - 36 hour
Client: Local Authority

list HIA Surveyor

Up to £33.00 per hour Inside IR35

MMP Consultancy is currently a HIA Building Surveyor (Aids and Adaptations) for a Housing Organisation within North West London. Rate £33 per hour (Inside IR35).

Key Duties:

* Interpreting Briefs, the scope of works and project requirements from, Client officers, project sponsors, external clients and Stakeholders, tenants, and external organisations
* Preparing feasibility studies and viability assessments particularly relating to meeting specific requirements/recommendations on aids and adaptation projects/works
* Identifying and commissioning specialists and consultants, also including internal commissions
* Carry out building/stock condition surveys preparing reports on findings.
* Identify building defects and provide recommendations for repair, preparing estimates as required.
* Ensuring project delivery within a strict qualitative and commercial framework
* Diagnosing defects and implementing cost-effective solutions.
* Preparing outline specifications during the design process and detailed drawings specifications for quotation purposes. This shall also include the contract conditions, preliminaries, and schedule of works
* Preparing drawings sufficient to convey the work required.
* Investigate the selection of appropriate materials and methods of construction.
* Preparing quotation documentation and inviting quotations/tenders.
* Project management
* Project Procurement process - seeking quotations and tenders
* Site inspections and supervision.
* Contract administration of projects,
* visiting site to ensure that the works are carried out in accordance with the contract documentation

Job Details:

Title: HIA Surveyor
Rate: £33 per hour (Inside IR35)
Contract: 3 month rolling - 36 hour
Client: Local Authority

Fire Safety Manager

Up to £60000 per annum Additional Benefits

MMP Consultancy currently have an opportunity for a Fire Safety Manager to join a housing association based in Westminster. This will be a permanent position paying £60,000p/a Benefits.

My client is offering a flexible working role with an expectation of 2 days p/w In the offices.

Job Overview:

The Fire Safety Manager reports to the Head of Compliance and Building Safety and works within the compliance team. This role is principally responsible for ensuring that the organisation improves compliance relating to fire safety and implementing associated legislation, recommendations, and best practice.

The post holder will be primarily responsible for the delivery, management and implementation of the Fire Management Plan, Operational Guidance and Fire Safety related policies which form my clients Fire Risk Management strategy.

This role will be responsible for the delivery of the Fire Risk Assessment programme and to ensure that the organisation remains compliant in its fire safety duties as a landlord.

They will manage the process of pre and post inspections to support the Head of Compliance and Building Safety with the quality of products and service to all compliance and specialised service contracts delivering statutory and regulatory activity.

The Fire Safety Manager will lead with Building Safety Cases and reports. They will develop and implement where necessary, ensuring their effective maintenance and management post-implementation.

The Fire Safety Manager will ensure good financial management of allocated budgets and provide periodic reports on actual and forecast spend.

Main Accountabilities:

Operational

  • Responsible for the day-to-day delivery and management of my clients Fire Risk Management Strategy.
  • Responsible for the Fire Risk Assessment programme and to ensure that the organisation remains compliant in its fire safety duties as a landlord. This includes the interpretation, analysis and programming of fire precaution works which emanate.
  • Review all fire remedial actions and provide technical specifications and engineering solutions to ensure compliance which represents value for money.
  • Provide up to date information on fire safety related KPI's and provide commentary in weekly compliance meetings.
  • To regularly review building safety case reports and associated management plans to ensure buildings are safe.
  • Act as the lead on the delivery of the fire safety work programmes and ensure that all works are completed within agreed timescales and KPI's to the required standard and quality.
  • Manage and coordinate the audits of Fire risk inspections and Fire remedial works and address any contractor underperformance.
  • To support the organisation with training and ensure that any regulatory or legislative changes are impact assessed and where policy and procedure changes are required this is implemented within any advised timeframes.
  • Ensure completion of remedial actions from any notice received from LFB within agreed timescales.
  • Will be responsible for organising familiarisation visits with the LFB.
  • Carry out pre and post inspections for all areas of compliance as required to ensure value for money, quality of work and resident satisfaction.
  • To carry out pre-inspections and building surveys to identify defects including preparation of detailed reports, specifications, and cost estimates where necessary to ensure the appropriate remedial works are undertaken, to ensure effective and appropriate repair solutions ensuring all applicable regulations are complied with.
  • Provide technical advice on building defects and diagnosis to the organisation including the day-to-day responsive repairs service, as well as, from time to time, carrying out post inspections of repairs to help better manage our contractors.
  • Ensure that all databases are continually updated to reflect servicing works carried out and all required certification is provided on completion of works.
  • Attend various meetings, both internal and external, to represent LACS and conduct joint site meetings with LACS staff, contractors, and external agencies such as LFB.

Building Safety

  • Act as lead within the Property Services Team for Building Safety Cases and to successfully develop and implement where necessary, ensuring their effective maintenance and management post-implementation.
  • Review and update the Building Safety Case as required ensuring that it is valid and up to date, working with other teams within the department to ensure that this is completed.

Contract Management

  • Make visits to site to monitor contractor performance against key performance indicators and to validate servicing and remedial works being undertaken to ensure that they are of a high standard.
  • Deputise for the Head of Compliance and Building Safety when required and lead contract management meetings.
  • Attend all Fire Safety Group Meetings and offer expert advice.
  • Assist in the procurement and tendering of new contracts and preparation of briefs and appointment of external consultants and contractors as required.
  • Effectively manage contractors and consultants delivering repairs, servicing and projects ensuring they comply with contractual obligations and take remedial action where performance does not meet their contractual obligations.
  • Ensure all projects and services are effectively managed including monitoring costs, progress, performance against KPI's, ensuring regular progress meetings are in place. Keep management informed of progress, highlighting areas of concern.

Finance & Budgets

  • Authorise works up to the delegated authority for the post.
  • Ensure budget responsibilities are met, promptly raise any concerns (under or overspent), feeding into forecasting and business planning purposes as required.
  • Work with Project Managers to ensure all works are compliant and provide value for money.
  • Promote a culture of value for money and sound financial practice within the role.

Title: Fire Safety Manager

Salary: £60,000p/a Benefits

Location: Westminster

Asset Management Analyst

£30000.00 - £35000.00 per annum

We are looking to source an Asset Management Analyst to join a national housing association based in London on a permanent contract.

As an Asset Management Analyst, you will play a crucial role in updating and maintaining our asset management database, ensuring data accuracy, and aligning compliance data and systems across teams and departments. You will analyse and manipulate large volumes of data, produce Planned Maintenance programs, and provide training and guidance to colleagues. This role requires excellent numerical, analytical, and project management skills, along with strong attention to detail and interpersonal communication abilities.

Key Responsibilities:
* Update and maintain the asset management database, ensuring data accuracy and robustness.
* Collaborate with teams and departments to align compliance data and systems, striving for continual improvement.
* Analyse, manipulate, and interpret data using clear and concise reports.
* Assist in producing Planned Maintenance programs.
* Provide training and guidance, including the preparation and maintenance of training materials.
* Demonstrate expertise in manipulating large volumes of data.

Requirements for Success:
* Good numerical and analytical skills to interpret data and make recommendations.
* Experience in maintaining large datasets and performing analysis.
* Knowledge of Decent Homes, HHSRS, and Energy (RDSAP) regulations.
* Familiarity with housing management or asset management systems (Keystone or similar).
* Advanced Excel skills with an analytical and methodical approach.
* Strong project management and organizational skills, with the ability to meet deadlines.
* High attention to detail and accurate data entry abilities.
* Excellent verbal, written, and interpersonal communication skills.
* Strong negotiating and influencing skills.

Refurbishment Project Manager

Up to £54213 per annum Additional Benefits

MMP Consultancy currently have an opportunity for a Refurbishment Project Manager to join a West London Local Authority. This will be a permanent position paying £54,213p/a Benefits.

Job Purpose:

  • To provide proactive, highly-organised project management, working as a key part of the team that is transforming Lancaster West into a model estate for the 21st Century
  • Seizing opportunities to maximize a positive legacy for residents, managing building works and sustainability projects, through a multi-million pound refurbishment co-designed with residents, aiming for all homes to be carbon-neutral by 2030.
  • To use data, analysis, and resident input to design and deliver projects that improve the quality of homes and the wider neighbourhood for residents, maximising value within the resources available.
  • To ensure effective management of contracts, partners and workstreams - maintaining budgetary control, managing risks effectively with an exemplary approach to health and safety.
  • Monitor projects and contractors on site to make sure they are delivered to cost, overseeing the work of contractors, operatives and resident liaison officers to deliver major building works projects that meet the diverse needs of the community.

Role Duties

  • Developing and maintaining all project documentation including business cases, project initiation documents, project plans, risk and issue logs, and exception reporting.
  • Building, leading, and motivating project teams in a matrix management environment to deliver the required products while retaining overall responsibility for the delivery
  • To work collaboratively with services to understand their business requirements and to identify and communicate successfully the most effective ways to respond to those requirements, securing buy-in from key managers.
  • Lead on the scoping and specification of projects ensuring that all organisational and statutory requirements are met.
  • Analyse and make recommendations on consultant/contractor design options, feasibility reports and proposals to ensure they meet the project objectives, client requirements and demonstrate value for money.
  • Ascertain client and resident requirements and brief consultants accordingly, ensuring compliance with all business requirements and performance and quality standards.
  • Work effectively with a range of stakeholders to establish and lead project teams to deliver the project to time and budget.
  • Ensure that site checks are undertaken to agree or validate the necessity and accuracy of contractor and consultant work proposals/schedules, quality of work and resident focus.
  • Assist with validating project and contractor valuations and final accounts, to ensure budgets are well managed
  • Monitoring, controlling and reporting on individual projects and budgets to agreed timescales and standards and ensure that continuous improvement activities are conducted in line with RBKC's requirements to ensure that corrective and action plans are implemented where required.
  • Ensure that the projects are delivered within the constraints of CDM requirements and that project specific 'Construction Phase Plans' are reviewed and updated as the projects progress.
  • Work with residents, Resident Associations and RLO's to ensure that resident communication and engagement requirements are met.
  • Work collaboratively with colleagues across the department and the Council to ensure effective service provision and achievement of corporate objectives, including contributing to business and service planning, risk management and business continuity.
  • Ensure that organisational expectations in relation to complaints handling, resident engagement and equality and diversity are met.
  • Identify and seize opportunities to reduce carbon emissions, in the lifecyle of projects, and in the ongoing use of the blocks and homes we manage
  • Undertake other duties relevant to the nature, scope and level of the role as necessary including attending evening and weekend meetings
  • To lead or contribute to assigned projects; ensuring projects deliver the required products and outcomes within specified criteria in terms of scope, quality, cost and time
  • To ensure high levels of stakeholder engagement and effective communication regarding the changes being implemented. To review existing work practices to include efficiency and effectiveness and reduce costs through effective use of systems and data to deliver an improved customer experience.
  • To ensure effective engagement with residents and other relevant external stakeholders
  • To ensure that resident needs and expectations are identified, and that users are involved in testing customer facing changes.
  • To be fully conversant with all legislative or statutory provisions and the Council's key policies, processes and procedures across a range of high-profile services.

Title: Refurbishment Project Manager

Salary: £54,213p/a Benefits

Location: Kensington, West London