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Olivia Crush Recruitment Consultant – Social Housing & Operational Support
Job Description
MMP Consultancy currently have an opportunity for a Service Charge Accountant to join a housing association based in Leicester.
Working as part of a team with responsibility for the financial management of service charge income and costs.
This will be a permanent position paying £45,000 per annum.
Role Purpose:
* Support and manage a team of service charge officers in the delivery of the objectives
* Plan the cyclical workload to ensure deadlines are met.
* Train team members on service charge accounting and changes in legislation.
* Develop systems and processes to ensure the team are working efficiently and effectively in delivery the outcomes.
* Perform regular reviews of total service charge costs and work with other internal teams to ensure effective management of costs.
* Monthly accounting processes including journal entry, accruals and prepayments and reconciliations to ensure ledgers reflect operational performance. Investigate variances, prepare forecasts and report accordingly providing commentary to the management accounts team.
* Administer sinking and reserve fund accounts in accordance with legislation and best practice.
* Deliver on the production of and independent external verification of year end scheme accounts.
* Work collaboratively with other areas of the business, including Housing Teams,
* Charge Management Teams, Estate Teams and Home Ownership Teams to deliver a customer focussed service to our tenants and leaseholders.
* Implement opportunities to maximise Service Charge recoverability for the organisation.
* Deputise for the Service Charge Manager as required.
* Ensure compliance at all times with legislation and regulation.
* Consider Value for Money for our customers in setting and accounting for service charges
* Produce regular KPI's and reports on team performance.
* Actively contribute to the wider work of the Finance team, and at all times exhibit values and behaviours which align with the status of the role
* Lead in the resolution of service charge queries from both internal and external customers and required ( CRM), including regular scheme visits / resident meetings to maximise customer satisfaction
* Liaise with external agencies and stakeholders in delivering an effective and customer focussed function
Skills & Abilities:
* Part qualified accountant or equivalent
* Passion for service excellence and continuous Improvement.
* Displays a 'can do' attitude with drive and enthusiasm.
* Behaves in a manner that promotes our mission and core Values.
* Knowledge service charges legislation, setting, and Accounting.
* Knowledge of the social housing regulatory framework as it applies to financial accounting.
* Experience of working in a service charge finance team within the social housing or private sector.
* Experience of leading and developing a highly motivated
Title: Service Charge Accountant
Salary: £45,000 per annum
Location: Leicester
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