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Disrepair Manager
Joe Phillips Divisional Manager – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy is seeking a Disrepair Manager for a permanent vacancy on behalf of a social housing organisation in Kent. Permanent salary £54,000 per annum.
About the Role
You will provide operational lead to the effective management and most significantly proactive reduction of disrepair and damp and mould cases within our properties. You will ensure lessons are learnt from cases and incorporated into our policies and procedures.
Key Duties:
* Act as Lead Officer, for investigating and defending disrepair/EPA cases, working in conjunction with the legal team to oversee cases relating to the Defective Premises Act, Section 11 of the Landlord and Tenant Act and Fitness for Human Habitation Act
* Ensure regular review of changes to legislation.
* Oversee the resolution of a caseload of routine, complex and potentially sensitive legal cases, including advice on repair obligations, staff training, and reporting to the Building Safety Task Force and Leadership Group.
* Responsible for ensuring that all disrepair legal reports, surveys, documentation, data and supporting evidence etc is properly collated in the required formats and presented to legal representatives within required strict timescales.
* Act as Lead Officer for Damp & Mould developing our strategy, data management and handling of cases alongside training and developing staff in the day-to-day management.
* Driving excellent customer service and sound commercial decision-making and taking responsibility for making things happen.
* Maintain clear up-to-date records of all cases, ensuring trends and root causes are identified to drive the proactive approach to reducing disrepair cases and incidents of dampness and mould.
* Complaint handler for damp and mould, disrepair, and pest cases
* Contracts Manager for consultants and contractors supporting the delivery of the service ensuring KPIs and objectives and being met through regular performance meetings.
* Draft reports for management including risk logs keeping managers aware at all times of the financial risk each case imposes and keeping budgetary information on each case always ensuring value for money.
* Managing the disrepair budgets and highlighting any risks of overspending to management.
* Line Management of a team of 7.
Essential Experience:
* Experience in disrepair and case management
* An understanding of the Fitness for habitation act, housing law and the Landlords and Tenants Act
* Ability to demonstrate a customer-focused approach to identifying solutions to cases.
* Extensive proven experience of working under the disrepair action protocol.
* Ability to work under own initiative, manage competing priorities and problem solve
* Experience communicating with internal and external stakeholders using various media.
* Extensive proven experience in implementing strong performance improvement.
* Experience managing contractors/external service providers.
* Using data to drive improvement across all services for Assets.
* Strong negotiation and influencing skills within a high-pressure environment.
* Strong people management
* Knowledge of damp and mould, building construction
Title: Disrepair Manager
Salary: £54,000
Contract: Permanent
Location: Kent
Hybrid: 2 days at home 3 days in the office/on site
SIMILAR JOBS
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Voids Surveyor
MMP Consultancy is currently sourcing for Voids Surveyor for an interim contract with a Public-Sector organisation in Kent.
Working within social housing to manage Voids duties including Minor and Major works. Holding high standards of quality, time and value for money.
Title: Voids Surveyor
Salary: £35 per hour - Inside IR35
Location: Kent
Contract: Rolling Contract
Duties:- Delivery of Voids service, being able to pre inspect properties and create specification of works which is fit for purpose for tenants.
- Ensure contractor engagement and management in the delivery of works provided.
- Post inspection of works complete to guarantee a good quality of service.
- Document the process with auditable information.
- Prioritise tenants with value for money and efficiency delivery of works.
- Manage backlog of voids properties works cross short interim period.
- Provide defect-free period of at least 6 months after works.
Desirable Qualifications
- HNC, HND, BTEC HND or higher, in a building discipline, or over 5 years hands on experience of related repairs surveying/ construction from a trade background.
- Relative experience of building maintenance in a local authority or other registered social landlord.
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Bid Writer (FTC)
Bid Writer - FTC 12 Months
Are you a talented writer with a knack for crafting compelling narratives that win business? Do you have a passion for developing persuasive content that secures exciting opportunities?
Our Client doesn't just build homes; they build thriving communities. MMP are looking for someone who can shape the future of residential development by writing standout bid responses that reflect our values and vision. If you're ready to take on a pivotal role in securing new business and making a difference, this is your chance.
Role Overview:
As our Bid Writer, you'll be at the heart of our business development process, responsible for creating high-quality, engaging, and persuasive bid responses. You'll work closely with cross-functional teams to gather information, tailor content, and present our client as the partner of choice for exciting new projects. From crafting bid submissions to developing case studies and CVs, your exceptional writing skills will help us secure key opportunities that align with our strategic goals.
What You'll Be Doing:- Crafting Winning Bid Responses:
- Write clear, concise, and impactful bid submissions that highlight our client expertise, track record, and the value we bring to every project.
- Ensure all qualitative responses meet the highest standards, showcasing our capabilities and aligning with client requirements.
- Maintain up-to-date case studies and CVs, ensuring they reflect the latest achievements and project successes.
- Assist in preparing for post-tender interviews and ensure that all project details are accurately presented.
- Ensuring Quality & Compliance:
- Collaborate with the pre-construction and regional teams to ensure the bid responses are aligned with our client Health & Safety policies and performance standards.
- Conduct thorough research to understand client needs and tailor responses accordingly, ensuring they meet client expectations.
- Continuously improve our response library by refining existing content and adding new, relevant material.
- Collaborating for Success:
- Work closely with cross-functional teams, including pre-construction, marketing, and regional teams, to ensure timely and accurate information is included in submissions.
- Liaise with the Marketing Coordinator to arrange photos for case studies that enhance bid quality.
- Act as the ambassador for Hill in all bid submissions, promoting our strengths and positioning us as the partner of choice.
- Managing Financial Information:
- Ensure that all financial information included in submissions is accurate, up-to-date, and aligned with the business plan.
- Promoting Teamwork:
- Foster strong collaboration between departments, ensuring that all contributors are aligned and deadlines are met.
- Be proactive in securing the support of colleagues to gather necessary information for bid responses.
Success Will Look Like:- Achieving a minimum 90% success rate on SQs, Sifting Briefs, and EOIs.
- Receiving quality scores of 75% or higher on all bid submissions.
- Ensuring every bid is submitted on time, with high-quality content that positions our client as the leading choice.
What We're Looking For:- Proven experience in bid writing, particularly in the residential or affordable housing sectors.
- Exceptional written communication skills, with the ability to convey complex ideas in clear, compelling language.
- Strong organisational and time management skills, with the ability to handle multiple submissions simultaneously.
- A proactive, can-do attitude with the ability to work collaboratively with various teams.
- Excellent attention to detail and a passion for producing high-quality work.
What We Offer:- The chance to work on exciting and varied projects with a well-respected team.
- Opportunities for professional growth and development, with mentorship from experienced surveyors.
- A supportive and inclusive company culture focused on excellence and innovation.
If you're ready to build your career in Bid Writer and contribute to high-quality construction projects, we'd love to hear from you.
Our client are proud to be a Disability Confident employer, and our client is committed to being an equal opportunities employer, fostering an inclusive workplace where everyone is valued and supported to achieve their potential. If you require any additional support during the application or interview process, or if you would like the job description in an alternative format, please contact our Talent Team.
- Crafting Winning Bid Responses:
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Estimator
Job Title: Estimator
Salary: £50,000
Location: Waltham Abbey
MMP Consultancy is looking for a new Experienced Estimator to join our client based in Waltham Abbey
Role Overview:
Are you an experienced Estimator ready to take on an exciting role in a dynamic and innovative team? Our client is looking for great candidates to join their team! You'll play a critical part in preparing budget estimates, cost control documents, and open market competitive tenders to secure future projects. This role demands a commitment to quality, with adherence to our Quality Management System (ISO9001) and company procedures.
What You'll Do:
Quality & Compliance- Prepare tenders and control documents using the Causeway Estimating system.
- Create budget estimates and cost plans with detailed supporting documentation.
- Ensure compliance with Health & Safety legislation, risk assessments, and method statements.
Project Delivery- Analyse bid documents, drawings, and specifications to produce comprehensive tender submissions.
- Measure quantities and produce Bills of Quantities.
- Collaborate with subcontractors and suppliers to gather accurate quotations.
- Attend internal and client meetings to ensure successful bid management and project handover.
Financial Management- Set up estimate files and coordinate bid strategies.
- Identify and manage financial, design, and contractual risks/opportunities.
- Compile cost components, including design fees, planning, statutory costs, and overhead recovery.
- Finalise and present bids at settlement meetings and engage in post-tender negotiations.
Collaboration & Leadership- Work closely with Business Development and Regional teams to create winning bids.
- Supervise Assistant or Trainee Estimators, ensuring project goals are met on time.
- Partner with internal departments, including Technical, Production, and Commercial teams.
Success Measures:- Deliver tenders, budget estimates, and cost plans to high standards and within deadlines.
- Accurately measure quantities and produce Bills of Quantities.
- Identify and mitigate risks while leveraging opportunities for project success.
- Build strong relationships with subcontractors, suppliers, and clients.
Skills, Experience, and Attributes:- BTEC/HNC/NVQ4 or equivalent in a related field.
- Proven experience in the housing sector within Commercial or Estimating roles.
- Strong understanding of building regulations, contracts, and the housing development process.
- Competency in pricing from first principles and using the Causeway estimating package.
- Exceptional communication, negotiation, and leadership skills.
- Experience managing Assistant or Trainee Estimators.
Please contact Stuart at MMP Consultancy for further details
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