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Communications and Marketing Assistant
Eva Quinn Direct Delivery Consultant - Social Housing & Operational Support
Job Description
MMP Consultancy are working with a fantastic organisation to recruit a Communications & Marketing Assistant to join them on a Permanent Basis, based in Kent.
Key Responsibilities:
* Be a key point of contact within the team, managing the tasks, mailboxes and project plans that support the delivery of the 2022-2024 communications and marketing strategy.
* Support the external and internal communications partners in the delivery of their yearly communications and marketing plan.
* Co-ordinate tasks and projects across the service, maintaining databases and campaign plans, as well as content management across various platforms including Umbraco and Interact.
* Produce creative content for the team, including the design of assets, production of video or audio content and photography. This can either be produced internally or with partner agencies and freelancers.
* Manage and maintain internal resources and guides to support colleagues across the business with communications and marketing activity.
* Support the team in raising the profile externally though effective social media and digital content management.
* Support the evaluation of the team's performance through effective data capture and management through platforms including Hootsuite, Google Analytics, Hotjar and Interact.
* Assist with events ran by the team, an out of hours rota and the management of team drives.
* Support the team with the management of their yearly budgets and invoice administration.
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Repairs Planner
An exciting opportunity has arisen for an experienced Planner to work with a Housing Provider based in Devon on an ongoing basis.
Umbrella Rate: £17.20 Per Hour / PAYE Rate: £13.06 Per Hour
This role would suit Repairs Planners, Repairs Scheduler's, Repairs Administrators with previous experience of repairs diagnosis and scheduling.
Duties:- Provide effective planning of regional operative's diaries working closely with the regional operational team to support the achievement of operational KPIs.
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Experience Required:
- Excellent communicator, with strong organisational skills
- GCSEs at Grade C or above and including Mathematics and English
- Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment
- Experience of using database systems (Connect / Northgate / DRS)
- Construction related knowledge
- Previous experience of working with a Housing Association / Local Authority or Maintenance Contractor in either a Scheduling or Customer Service capacity
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Responsibilities:
- Responsible for an effective administration contribution to enable work to be carried out in a timely and compliant manner
- Work as part of a high performing team and ensure your actions are supportive of the team being successful
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Job Purpose:
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Please send me your most up to date CV if this is of interest to yourself.
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