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Job Description
MMP has just had a new opportunity for a Property Surveyor to join a small Housing Association in East London.
Job Title: Property Surveyor
Location: London
Contract: Permanent
Salary: £45,000 Benefits
Job purpose:
* Supports the overall Property directorate and other departments in the
diagnosis and management of work
Lead on the diagnostics of building issues as part of our professional repairs service.
* Provide building pathology support across the entire Property Team.
* Deal with all aspects of building maintenance and defects including post inspection and managing follow on work;
* Contribute with the development of works and provide technical support/advice.
* Contribute, as a member of the Property Team, to corporate objectives and continual business improvement.
* Review Home Improvement requests always safeguarding the assets of our client's
* Assist when there are works affecting party wall or work requests from leaseholders.
* Working to deliver our requirements within our responsibilities under tenure type agreements, policies and legal definitions - e.g General needs, Shared ownership and Leaseholders all have different requirements and our client's may have different obligations. This would also include managing agents.
* Assist the team in all technical aspects of building design and defects.
* Make decisions regarding recommendation of work to the Planned team or to carry out ad hoc replacements.
* Feed-back on defective components to ensure design changes for future programs.
* Liaise with the Voids team to inspect and agree specifications of work in accordance with the our client's Lettings Standards.
Main accountabilities
* A strong team mentality
* Provide strong commitment to the team to ensure people are effective in their roles, supported and motivated.
* Appraising buildings to improve their performance and ensure standards are met.
* Be part of a professional team that reflect the standard of service required.
* Be aware and manage in line with our client policies.
* Carry out the full range of requirements such as pre, post and during work inspections.
* Request training as required to widen knowledge and awareness.
* Manage leaseholder and third party enquiries.
* Investigate complaints and serious incidents ensuring the relevant systems are updated.
* Consider any budget implications in order to ensure spend is allocated appropriately to the correct budget to mitigate risk of overspend and recovery via a Section 20 process.
* Work alongside Property colleagues to contribute to the development of learning framework to build capability of front line colleagues in relation to property diagnosis and management of repairs.
Benefits:
* 25 days holiday per year (pro rata) increasing to 30 days after 5 years' service
* Generous Employer Pension Contribution
* Access to Employee Assistance Programme
* Access to BUPA Menopause Plan
* Hybrid working
Job Title: Property Surveyor
Location: East London
Contract: Permanent
Salary: £45,000 Benefits
SIMILAR JOBS
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Service Delivery Manager- Responsive Repairs
Job Title: Service Delivery Manager
Location: Essex
Salary: £55,000 - £60,000 Benefits
MMP Consultancy have an opportunity for a Service Delivery Manager to join our client and lead our responsive repair work streams across the business.
Reporting to the Lead Head of Service within our repairs and maintenance division, you will be pivotal in leading and managing the delivery of a high-quality, timely responsive repairs service with a 'right-first-time' approach.
Managing a team of direct and indirect reports (including Technical Supervisors, trade operatives, and engineers), you will identify operational efficiencies whist ensuring the responsive repair programs offer value for money solutions and achieve a high level of customer satisfaction.
Experience of managing responsive repair services, demonstrable stakeholder and contract management experience is a must!
Duties:
Ensure team performance meets and exceeds KPIs.
Ensure customer-focused services and positive experiences, promoting excellent customer care practices.
Lead responses to residents' queries, complaints, and feedback professionally.
Manage and review operational risk registers to meet client expectations.
Ensure successful service delivery through effective supply chain management.
Manage contractors for procurement, commissioning, and service demands.
Improve efficiency and output of repairs and maintenance services.
Attend site meetings to resolve operational and technical issues.
Ensure accurate cost information for projects, recover incurred costs, and authorise sub-contractor payments.
Record work-in-progress, conduct inspections, and compile improvement plans.
Provide timely reports on project performance, targets, and budgets.
Stay updated on contract management practices and legislation.
Represent the company and liaise with stakeholders; stand in for the Head of Service when needed.
Manage the workforce and delivery of work programmes, ensuring technical direction, quality, and cost control.
Develop solutions to improve efficiency, reduce costs, and enhance customer experience.
Promote health, safety, and wellbeing in all work aspects.
Oversee commercial management and cost control of contracts up to £5m, ensuring adherence to financial policies and procedures.
Manage financial risks for projects and audit sub-contractor accounts.
Implement the company's performance management approach, supporting and guiding staff.
Follow company policies for performance management.
Promote high-quality, customer-led services that comply with company policies and industry standards and regulations.
Maintain a commercial focus for efficient service delivery.
Qualifications & Experience:
Experience of managing within a commercial R&M construction contractor environment to deliver services / projects to quality standards, within time and budget and to customer's satisfaction.
HNC (or equivalent) in building.
Degree (or equivalent) in building related subject or housing management.
Membership of a professionally recognised construction industry body i.e. RICS, CIOB
Direct experience of managing the operational delivery of a programme of works/ services in excess of £5m per annum, including management of resources, work planning, customer engagement, quality assurance, to time and within budget.
Experience of working within a highly commercialised environment.
Experience of contributing to the development of solutions to improve efficiency, reduce costs, improve quality and customer experience.
Proven track record of supply chain management within a commercial project management environment.
Experience of representing a company as a contract manager / representative.
Full clean manual UK driving Licence.
Working Arrangements:
Working pattern: 36 hours per week, Monday to Friday (1 Day Per Week WFH)
Location: Essex
Some travel required throughout the borough in line with requirements of the role.
Benefits:
In addition to an attractive salary, our benefits package includes:
Heart Hub rewards, perks & benefits platform!
Private Medical Insurance
Group Life Assurance
Competitive Salaries
Pension Scheme
Paid Holidays from 26 days
Family Friendly Policies making work-life balance achievable
Health & wellbeing support including an Employee Assistance Programme (EAP)
Career development and training
Great offices & local amenities including our Lab Café
Free parking @ The Cube
A GREAT TEAM!
To Apply:
If you are keen to be considered for this opportunity to join our dynamic team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form.
Please note: Applications will be reviewed on a rolling basis so if you are keen to be considered for this role, please apply as soon as possible and do not wait until the closing date.
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Service Delivery Manager - Disrepairs & Damp-Mould
Job Title: Service Delivery Manager
Location: East London
Salary: £55,000 - £60,000 Benefits
MMP Consultancy have an opportunity for an experienced Service Delivery Manager to our client. This role will specialise in leading and managing the critical housing disrepair and damp and mould divisions to ensure timely, compliant and high-quality approach to works. Managing a team of direct and indirect reports (including supervisors, trade operatives, and engineers), you will oversee daily team operations to ensure efficiency and effectiveness and aim to identify and implement operational efficiencies to ensure the disrepair and damp & mould programs are compliant, offer value for money solutions and achieve a high level of customer satisfaction.
Due to the complex nature of the work stream, prior experience of managing disrepair / Damp & Mould services, demonstrable stakeholder and contract management experience is essential.
Duties include:- Ensure team performance meets and exceeds KPIs.
- Ensure customer-focused services and positive experiences, promoting excellent customer care practices.
- Lead responses to residents' queries, complaints, and feedback professionally.
- Manage and review operational risk registers to meet client expectations.
- Ensure successful service delivery through effective supply chain management.
- Manage contractors for procurement, commissioning, and service demands.
- Improve efficiency and output of repairs and maintenance services.
- Attend site meetings to resolve operational and technical issues.
- Ensure accurate cost information for projects, recover incurred costs, and authorise sub-contractor payments.
- Record work-in-progress, conduct inspections, and compile improvement plans.
- Provide timely reports on project performance, targets, and budgets.
- Stay updated on contract management practices and legislation.
- Represent the company and liaise with stakeholders; stand in for the Head of Service when needed.
- Manage the workforce and delivery of work programmes, ensuring technical direction, quality, and cost control.
- Develop solutions to improve efficiency, reduce costs, and enhance customer experience.
- Promote health, safety, and wellbeing in all work aspects.
- Oversee commercial management and cost control of contracts up to £5m, ensuring adherence to financial policies and procedures.
- Manage financial risks for projects and audit sub-contractor accounts.
- Implement the company's performance management approach, supporting and guiding staff.
- Follow company policies for performance management.
- Promote high-quality, customer-led services that comply with company policies and industry standards and regulations.
- Maintain a commercial focus for efficient service delivery.
Qualifications & Experience:- Experience of managing within a commercial R&M construction contractor environment to deliver services / projects to quality standards, within time and budget and to customer's satisfaction.
- HNC (or equivalent) in building.
- Proven experience in managing housing disrepair services, including experience in dealing with damp and mould issues and legal disrepair cases.
- In-depth knowledge of housing legislation, including the Housing Act 2004 and Awaab's Law
- Degree (or equivalent) in building related subject or housing management.
- Membership of a professionally recognised construction industry body i.e. RICS, CIOB
- Direct experience of managing the operational delivery, including management of resources, work planning, customer engagement, quality assurance, to time and within budget.
- Experience of working within a commercialised environment.
- Experience of contributing to the development of solutions to improve efficiency, reduce costs, improve quality and customer experience.
- Proven track record of supply chain management within a commercial project management environment.
- Experience of representing a company as a contract manager / representative.
- Full clean manual UK driving Licence.
Working Arrangements:- Working pattern: 36 hours per week, Monday to Friday (1 Day Per Week WFH)
- Location: Essex
- Some travel required throughout the borough in line with requirements of the role.
Benefits:
In addition to an attractive salary, our benefits package includes:
Private Medical Insurance
Group Life Assurance
Competitive Salaries
Pension Scheme
Paid Holidays from 26 days
Family Friendly Policies making work-life balance achievable
Health & wellbeing support including an Employee Assistance Programme (EAP)
Career development and training
Great offices & local amenities including our Lab Café with discounts available via the BD serve app
Free parking @ The Cube
A GREAT TEAM!
To Apply:
If you are keen to be considered for this opportunity to join our dynamic team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form.
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M&E Manager
MMP Consultancy have been approached by one of our Housing Association clients this morning to assist them with their search of their new M&E Manager. I wanted to see if this would be of interest to you?
Title: M&E Manager
Location: Essex
Rate: £450 - £500 PD
Role Overview:
To provide expertise and lead in the operational management of compliance control, information maintenance and monitoring with regard to the servicing, inspection and follow up regimes of remedial works across all statutory and non-statutory compliance work- streams within remit, liaising with the Performance team to ensure up to date adherence is understood at all times.
To work effectively and collaboratively across all external stakeholders to ensure statutory and non-statutory obligations, planned works contract delivery and associated consequential remedial works, inclusive of building and engineering disciplines, are being met and ensure safe running of associated asset related life safety systems and equipment.
To manage the M&E Engineer and maintain working relationships with the senior management team and operational delivery teams to promote confidence in the agreed assurance mechanisms and raise the level of awareness and understanding of statutory compliance within our clients homes.
Key Deliverables
1.Ensure that all relevant compliance service, testing and inspection processes within remit are carried out correctly, remedial/follow on works are undertaken on a risk basis; that the service, testing and inspection process remains current and fit for purpose, and all records and certification are appropriately recorded. Keep up to date with changing legislation, standards and technology. Assist in the updating of specifications and documents.
2.Implement and operate robust processes and procedures in order to ensure the legal obligations in regard to property compliance are managed and met; and to ensure all identified risks are mitigated in the most efficient manner, making best use of available resources to keep all residents safe.
3.Work in collaboration with H&S Manager and the Building Safety Manager to ensure risks around health, safety and compliance are identified and risk mitigation strategies are developed and implemented to maintain property compliance and our regulatory obligations are met.
Title: M&E Manager
Location: Essex
Rate: £450 - £500 PD
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