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Ebonnie Goss Associate Director
Job Description
Revenue and Benefits Systems Manager
Location: London (Local Authority)
Contract: Interim
Rate: Up to £500 per day (Umbrella, inside IR35)
About the Role
We are recruiting for an experienced Revenue and Benefits Systems Manager to join a London-based local authority on an interim basis. This pivotal role will provide leadership in managing IT systems supporting the Revenues, Benefits, and Discretionary Benefits functions. The ideal candidate will play a crucial part in driving strategic technology initiatives and ensuring optimal system performance to enhance service delivery to residents and businesses.
Key Responsibilities:
- Oversee and manage all IT systems related to Revenues and Benefits, including system upgrades, patches, and security access controls.
- Lead teams responsible for system administration and government return submissions, ensuring accuracy and timely delivery.
- Maintain statutory subsidy reporting requirements, monitor expenditure, and protect the council's housing benefit subsidy.
- Foster effective relationships with third-party suppliers, manage contracts, and oversee outsourced services to ensure compliance with service-level agreements.
- Collaborate with Digital Services to coordinate system enhancements and upgrades, aligning with P/DSS, GDPR, and other mandatory requirements.
- Guide teams through digital transformation projects, developing roadmaps, and implementing new processes to drive improvements.
- Respond to statutory and local scheme requirements, implementing new processes and addressing information requests.
- Lead year-end activities for Council Tax, Business Rates, and Benefits, ensuring seamless updates and accurate reporting for financial forecasting.
- Work closely with finance teams to reconcile payments and subsidy claims, maintaining audit compliance.
- Support service delivery improvement through innovative technological solutions, including robotics and automation.
About You:
- Degree level or equivalent experience; IT reporting qualifications (e.g., QBF SQL).
- Significant expertise in managing IT systems for Revenues and Benefits, including Capita's Academy System. Familiarity with EDMS systems like NEC Enterprise is preferred.
- Strong knowledge of SQL, database management, and running bespoke queries.
- Demonstrated ability to lead and develop teams, providing motivation, supervision, and clear performance management.
- Experience in managing third-party relationships and service-level agreements.
- Proven track record in coordinating audits, managing system security, and adhering to data protection regulations.
- Skilled in delivering digital transformation and working closely with senior stakeholders to ensure readiness for technological change.
- Adept at identifying system errors, coordinating resolutions, and proactively managing system upgrades and risk mitigation.
This is an excellent opportunity for a strategic and detail-oriented professional to make a substantial impact within a local authority.
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Bid Coordinator
Bid Co-ordinator - Permanent Role
Location: South East London
Salary: £35,000 per annumAre you a detail-oriented and organised professional with a talent for delivering high-quality work?
We're looking for a Bid Coordinator to join our client and play a vital role in securing new business opportunities!
As a Bid Coordinator, you will report to the Head of New Business and work closely with the Operations Manager, Finance Manager, and Pre-Construction Manager. Your primary focus will be to oversee and manage the bid process, ensuring the highest standards are met in all submissions and supporting the team with administrative and tender-related tasks.
Key Responsibilities
- Identify and pursue new business leads via portals and frameworks.
- Take ownership of internal tender tracking systems and ensure smooth workflow.
- Maintain accurate and up-to-date company profiles and documentation across tender portals.
- Assist with and populate pre-qualification and selection questionnaires (SQs/ITTs) as directed by the Head of New Business.
- Format and quality-check bid and tender documents to ensure a professional standard.
- Follow up with clients and contractors to obtain feedback on submissions.
- Provide timely and effective administrative support to the team.
- Maintain and update the Bid Library to ensure easy access to essential documents.
- Assist with the creation of marketing materials and branding efforts.
What We're Looking For
- Strong IT proficiency, excellent written and verbal communication skills, and exceptional organisation.
- Familiarity with the procurement process and experience in creating quotations and tender submissions.
- Meticulous attention to detail and the ability to meet deadlines under pressure.
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Property Surveyor (Damp & Mould)
MMP Consultancy currently has an opportunity for a Property Surveyor (Damp & Mould) to join a Local Authority in East London.
Title: Property Surveyor (Damp & Mould)
Rate: £350 Per Day
Location: East London
Job Purpose:
To be responsible for a specific work stream within the Asset Management team, providing a professional housing surveying service for the repair, maintenance, improvement and re-servicing of council owned, managed and leased stock in accordance with our clients policies and procedures, providing an effective responsive repair, planned maintenance and project management service for the organisation.
Key Accountabilities:
- The post holder reports to the either the Major Works & Voids Manager or the Disrepair & Special Projects Manager.
- The post holder, depending on the team speciality, will be responsible for special projects, disrepair, estate improvement, asbestos management and minor works OR reactive and planned repairs, voids and fire damage.
- The post holder will take the lead in areas for which the team is responsible and will include coaching other members of the team.
- The post holder may be required to work evenings, weekends and occasional public holidays, in order to ensure consultation and service requirements are met.
Key Tasks:
Key tasks and accountabilities are intended to be a guide to the range and level Qf work expected of the 'post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time.
To deputise for the Major Works & Voids Manager or the Disrepair & Special Projects Manager in the management of services for the entire Housing Property Services.- To establish and maintain effective working relationships with key stakeholders and partners and any other agency or department, so as to provide an effective and efficient service.
- To undertake Health & Safety inspections and evaluate outcomes for the whole team, and ensure any works necessary are carried out.
- To ensure that day-to-day and responsive repairs, including the appointment diaries, are managed and executed to provide both a good service to the customer as well as ensuring value for money. To effectively monitor and control expenditure against budget and to provide statistical analysis. To liaise directly with the council's preferred contractors.
- To ensure that all works are supervised and undertaken in accordance with contract specifications, London Borough of Newham's procedures, Health &
- Safety (including gas safety) Regulations and the Control of Asbestos Regulations
- 2012.
- To affect the leaks procedure, including liaising with the Legal Section to initiate enforcement action.
- To assist with the contract documentation for invitations to tender, examine tenders and recommend contractors for appointment, using expert knowledge.
- To act as client in relation to technical consultants, challenging practices and costs where necessary
- To prepare project programmes, structural reports, feasibility studies, scheme specifications and tenders for capital and revenue programme schemes, including environmental works. To manage small project teams that involves other stakeholders within the council.
- To maintain records and contribute to the development and maintenance of a comprehensive stock database via regular stock condition surveys and or H&S inspections and make recommendations as necessary
Title: Property Surveyor (Damp & Mould)
Rate: £350 Per Day
Location: East London
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Mechanical & Electrical Manager
MMP Consultancy currently have an opportunity for a M&E Manager to work with a local authority based in Westminster. This in an interim position paying £420p/d Umbrella.
This role will include hybrid working.
About the Role
My client is seeking an experienced Interim Mechanical & Electrical Manager to provide expert leadership and support across a broad range of mechanical and electrical services.
This key role involves managing contractors, overseeing performance, and ensuring that service delivery meets critical KPIs.
Key Responsibilities:
Provide support across key service areas, including Electrical, Lighting, Lifts, Mechanical, Legionella, Domestic Gas, and Communal Gas services. Manage and oversee performance of contractors, ensuring compliance with agreed KPIs and quality standards. Lead and manage a team of 20 staff, fostering a collaborative and high-performance culture. Attend and contribute to relevant meetings, such as Programme Board and Contractor Core Group meetings.
Oversee the management of multi-million-pound contracts across both repairs and capital programmes. Provide detailed reporting and updates to senior management on service delivery, performance, and improvement areas.
What You'll Achieve: Deliver efficient and high-quality mechanical and electrical services within the council's housing portfolio. Ensure contractors meet performance standards and service delivery aligns with council objectives. Enhance reporting mechanisms and contribute to strategic decision-making processes.
Skills & Qualifications: Relevant qualifications in mechanical engineering and/or electrical services. Membership in a professional institute such as CIBSE, CIOB, or RICS. Extensive experience managing contracts and delivering large-scale programmes in social housing or a related environment. Proven ability to manage large teams and lead complex projects effectively. Strong contract management expertise, including overseeing multi-million-pound contracts. Excellent communication and leadership skills, with the ability to report effectively to senior management and stakeholders.
Work Style & Reporting: Work Pattern: Hybrid working, with both remote and on-site responsibilities. Reports To: Senior Management.
Title: M&E Manager
Day Rate: £420p/d Umbrella
Location: Westminster, London
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